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Kris516
Love The Roo
Member since 2/08 2024 total posts
Name:
Kris
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Disappointed with PB Kids
We went today to finish registering after the sono, and was sooo disappointed. I guess I was expecting an explosion of what the catalogue offers, but it fell short. The customer service was terrible. I gues b/c they're more of children's retailer than a baby center, there was no real registry program or even someone who could sit and cover the basics. We've seen the bedding at BRU and BBB, and it's just not what I want, so I'll probably just do the registry on line.
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Posted 9/13/08 7:03 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
randella
Love my little man
Member since 8/05 16290 total posts
Name:
Randi
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Re: Disappointed with PB Kids
That's what I am doing-- the selection in the store is just not the same.
Maybe try another location that is a little bigger?
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| Posted 9/13/08 7:43 PM |
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Faithx2
All good things in 2016!!
Member since 8/05 20181 total posts
Name:
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Re: Disappointed with PB Kids
I have to say I registered online with them and their customer service is AMAZING!! They sent me a sham that was monogrammed wrong. I had a new one in 2 days, with a call to make sure it was satisfactory.
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| Posted 9/13/08 10:17 PM |
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autumn
Mommy to 2 divas
Member since 9/07 3389 total posts
Name:
Lisa
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Re: Disappointed with PB Kids
One of my sisters' used them and only did the online registry and purchased the furniture online as well. She said the customer service wasn't to great and a friend of ours said the same thing.
I love their stuff BTW
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| Posted 9/13/08 10:20 PM |
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Alli06
Baby #3 coming this June
Member since 8/05 6721 total posts
Name:
A
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Re: Disappointed with PB Kids
I did a small registry on PB kids, because like you, I don' t really like the bedding at BRU. I have never ordered anything on PB kids before, but I have ordered a few pieces of furniture from PB and had no problems with customer service. My furniture came nicely wrapped and in great condition.
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| Posted 9/13/08 10:39 PM |
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conigs25
So in love with this kid!
Member since 5/06 11197 total posts
Name:
Michele
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Re: Disappointed with PB Kids
WOW im so surprised!!
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| Posted 9/14/08 10:22 AM |
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Goobster
:)
Member since 5/07 27557 total posts
Name:
:)
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Re: Disappointed with PB Kids
Posted by randella
That's what I am doing-- the selection in the store is just not the same.
Maybe try another location that is a little bigger?
There is only one PB kids in LI and it's in Roosevelt Field. They are limited. The only way to have full access is to do the registry online (which I did). I haven't ordered yet but have ordered many many products in the past few years. Always been satisfied so expecting the same this time.
Message edited 9/14/2008 12:51:41 PM.
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| Posted 9/14/08 12:51 PM |
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