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Wow- what great customer service

Posted By Message

Beth
The Key to your new home....

Member since 2/06

24849 total posts

Name:
Beth

Wow- what great customer service

so Travelers dropped me back in December and I have know since then

my insurace with them expired yesterday

the broker called me TODAY to let me know

wow- way to be on top of things

I had to laugh- my Allstate agent calls me just to let me know my rate is changing by a few dollars- months before it happens

what a great way to do business- I would never refer them to anyone now!

Posted 2/2/09 2:53 PM
 
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quasi3
LIF Adult

Member since 7/07

1764 total posts

Name:
Stacey

Re: Wow- what great customer service

I have them and they increased my premium by $400 a year.

They are horrible!

Posted 2/2/09 3:17 PM
 

sj-girl
Happy Family of 4

Member since 5/08

5654 total posts

Name:

Re: Wow- what great customer service

Posted by quasi3

I have them and they increased my premium by $400 a year.

They are horrible!





alot of insurance companies are raising there rates and it sucks, i work for an insurance company and i am finally shopping, i just cant stay with the copmany i am working for the increase was to much. the sad part is, i dont even get a discount bc i am an employee Chat Icon

Posted 2/2/09 3:19 PM
 

Blu-ize
Plan B is Now Plan A

Member since 7/05

32475 total posts

Name:
Susan

Re: Wow- what great customer service

love Keith at Allstate.

Posted 2/2/09 3:37 PM
 

Beth
The Key to your new home....

Member since 2/06

24849 total posts

Name:
Beth

Re: Wow- what great customer service

Posted by Blu-ize

love Keith at Allstate.



after what he did for me on friday- I worship the ground he walks on

I would refer him to everyone- he is seriously a great guy and goes above and beyond for everyone!

Posted 2/2/09 3:48 PM
 

wannabemom
look who's freshly baked!

Member since 12/07

7364 total posts

Name:
aka marriedinportjeff

Re: Wow- what great customer service

I have similar story... pretty funny actually. My home insurance premium was due (policy renews on 1/1).... they mailed me the bill (dated 10/30, and due 11/30) on 12/10. they also mailed on 12/10 the 2nd and 3rd notice, and a notification of cancellation due to late payment Chat Icon

they all came in my box the same day Chat Icon what the heck is that? (this is through a geico affiliate somewhere in florida)


when it comes down to it... I don't trust insurance companies... I think they could pull a katrina (not pay a legit claim) at any moment. Most of the major companies who had many policies in NO I refuse to even deal with. Majorly dishonest breaches of contract.

Message edited 2/2/2009 3:57:32 PM.

Posted 2/2/09 3:55 PM
 
 

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Where have you received GREAT customer service? suvenR 2/27/06 10 Families Helping Families ™
Jet Blue's Great Customer Service nylisa 9/22/05 13 Families Helping Families ™
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