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Blu-ize
Plan B is Now Plan A

Member since 7/05 32475 total posts
Name: Susan
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MAC Brushes
I have a powder brush that is shedding..when I put on powder little black hairs from it end up on my face.
Are these brushes guaranteed or should I just suck it up and get a new brush.
It's probably a year old or a little more.
I clean them once a week.
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Posted 1/26/09 10:15 AM |
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Long Island Weddings
Long Island's Largest Bridal Resource |
mtdr1106
junior supafly

Member since 3/06 2268 total posts
Name: tricia
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Re: MAC Brushes
id call them right away. i dont really know if they have a warranty/guarantee or not - but that sounds a little ridiculous for the brush to be shedding when its only about a year old.
def worth the call to find out.
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Posted 1/26/09 11:04 AM |
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MarisaK
HELLO Manolo !!

Member since 5/06 14562 total posts
Name: Marisa
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Re: MAC Brushes
My Chanel brushes shed until I washed them for the 1st time - But after a year, and continuous washing ...........no. Bring the brush in and exchange it -
Honestly, my stylish sister insisted I have these expensive brushes .........I like my cheapo brushes from ULTA that I've had for 10 years MUCH better
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Posted 1/26/09 11:56 AM |
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Blu-ize
Plan B is Now Plan A

Member since 7/05 32475 total posts
Name: Susan
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Re: MAC Brushes
Should I call the corporate offices or customer service? I really don't want to schlep there for one brush. I was going to order a new one online at sephora but I was hesitating.
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Posted 1/26/09 12:14 PM |
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Blu-ize
Plan B is Now Plan A

Member since 7/05 32475 total posts
Name: Susan
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Re: MAC Brushes
I spoke to customer care and they will send out a postage paid package to send my brush back. Great, now what do I do without the brush?
She said I could go to the store and try to exchange it but they have a strict exchange policy for 30 days but if it's defective they will probably exchange it.
Ok, this is a giant PIA..I might as well just buy another brush and call it a day.
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Posted 1/26/09 12:24 PM |
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photoshopbabe
wow....
Member since 5/07 2197 total posts
Name: linda
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Re: MAC Brushes
they really wont let u exchange anything after 30 days
im surprised tho-usually MAC brushes are the best..and dont shed.
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Posted 1/26/09 2:14 PM |
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Bugaboo
Relax!

Member since 5/05 2133 total posts
Name:
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Re: MAC Brushes
I had a brush set from MAC and the blush brush would always shed. It drove me nuts that I eventually just tossed it. I'm not a big fan of MAC brushes.
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Posted 1/26/09 3:25 PM |
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Blu-ize
Plan B is Now Plan A

Member since 7/05 32475 total posts
Name: Susan
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Re: MAC Brushes
I only bought those brushes because I was there. I have an eye shadow, a blush brush and a powder brush. Only the powder brush is shedding.
I may just go back to my $10 brushes.
I'm mad.
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Posted 1/26/09 3:40 PM |
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