if a store made a mistake on pricing an item...

would u make them give you the price it was marked on the item if it was less than the original?

MIL and i was just at BBB some stuffs. the item we wanted was 24.99. we saw 2 that was marked at 5.99. we took those to the register and they told MIL that it wasn't the right price. she told them you guys made the mistake. the cashier had the manager come. the manager didn't say anything and just ranged it up as 5.99

Re: if a store made a mistake on pricing an item...

Yes, I would make them give me the lower price if the item was marked with it. I don't think they can deny that price to consumers.

Re: if a store made a mistake on pricing an item...

Yes I'd make them give it to me for the price it's marked. I've done that at BBB also!

Re: if a store made a mistake on pricing an item...

Absolutely!

Re: if a store made a mistake on pricing an item...

I disagree. People change prices on items all the time to try and get away with the lower price. A lot of times they get scared in the end and put the items back. I worked in a retail store during college and this happened all the time. We would only honor mistakes if they were made on all or most of the like items on the shelf or if the sign was wrong.

Re: if a store made a mistake on pricing an item...

Message edited 3/25/2010 5:00:34 PM.

Re: if a store made a mistake on pricing an item...

Most definitely - they should have been more careful when marking the items.

Re: if a store made a mistake on pricing an item...

I wouldn't expect them to honor a sticker on the item. I would expect them to honor a 'scan' tho.

I would guess this manager was lazy. It's not that hard to go back and check the price on an item.

I have had Target give me a $100 desk for $10 .. She rang it up as $9.99 but it was supposed to be $99.99 with a 10% discount. She got confused and called a manager over. She explained it poorly and the manager gave me 10% off 9.99 and basically brushed the cashier off. I felt bad for her. I, too, have worked retail register.

Re: if a store made a mistake on pricing an item...

No-if an item rang up differently than it was priced I would probably say "hey, it's priced at XXXX, why did it ring up more".
But, if the price that came up was the correct price I would just decide if I want it at the correct price or not.

I wouldn't hold them accountable for someone's mistake or a crook's pricing scam.

Re: if a store made a mistake on pricing an item...

If it has a sticker on it for a lower price then what it is ringing up for, you are supposed to get it for the price on the item. I have worked in retail recently and this rule has been in effect for every location I worked at. Most of the time it is a problem with the item not being put into the computer at the correct low price. It is like when you take an item off the shelf and it says one price and then it rings up at another. I have had a few fights in some stores because of that. It isn't my fault that it is priced wrong. Most places will honor the price you tell them. If not then I ask for a manager or I leave the store.

Re: if a store made a mistake on pricing an item...

Message edited 3/25/2010 11:53:16 PM.

Re: if a store made a mistake on pricing an item...

if it was definitely store error then yes, I would try to.

DH got an incredible guitar for a steal because the store misprinted their coupon flyer and then honored it (they let him apply the discount to an expensive item because they didn't exclude it in the fine print, even though they had meant to)