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If you ever returned an item back from disney store.com

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adeline27
LIF Adult

Member since 5/06

3121 total posts

Name:
Angela

If you ever returned an item back from disney store.com

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I have a question for you that I would like to fm you. Just a little taken back from the kind of response I got when I wanted to return a few items.

Posted 12/2/09 4:02 PM
 
Long Island Weddings
Long Island's Largest Bridal Resource

LINewbie
Tigger the the Rescue!

Member since 8/08

5647 total posts

Name:
LB

Re: If you ever returned an item back from disney store.com

I have. I just sent it back with the invoice and said what was wrong with it. (I ordered a shirt but they sent me flip flops Chat Icon ) It was a few months later but they still exchanged it. DH has returned stuff w/no problem too.

What did they say to you?

Posted 12/2/09 6:49 PM
 

heathergirl
Cocktail Time!

Member since 10/08

4978 total posts

Name:
American mouth

Re: If you ever returned an item back from disney store.com

I bought some Cars stuff for my nephew that I found out my BIL already had, so I returned it no problem.

What happened?

Posted 12/2/09 6:52 PM
 

shopaholic07
LIF Adult

Member since 5/08

1535 total posts

Name:

Re: If you ever returned an item back from disney store.com

I ordered a whole bunch of ornaments last year and they mistakenly sent me a sink strainer instead of one of the ornaments (weird!). They told me to keep the item and sent me what I had originally ordered.

Posted 12/2/09 9:55 PM
 

adeline27
LIF Adult

Member since 5/06

3121 total posts

Name:
Angela

Re: If you ever returned an item back from disney store.com

Posted by shopaholic07

I ordered a whole bunch of ornaments last year and they mistakenly sent me a sink strainer instead of one of the ornaments (weird!). They told me to keep the item and sent me what I had originally ordered.



Thanks for your replies guys and the above is what happened to me! Except they weren't ornaments.

I was just surprised that they said to keep the items. They told me to either donate it or keep it and I was just like wow. This was my first time that I ordered from them and I was just really surprised how they handled it. They also mistakenly sent me the wrong items. So they are sending me the one I wanted and they don't want the others back Chat Icon

Posted 12/3/09 2:14 PM
 

Christine
2nd verse same as the 1st

Member since 5/05

15287 total posts

Name:

Re: If you ever returned an item back from disney store.com

I work for a wholesale company and we'll do that for small quantities. It's sometimes not worth the time & expense to take in the return, put it back in inventory and store it especially if it is something seasonal or an older item.

Posted 12/3/09 2:23 PM
 
 

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