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Phone, TV, Internet

Posted By Message

neener1211
:-)

Member since 4/07

22952 total posts

Name:
J

Phone, TV, Internet

I know this has been done a million times-comparing optimum and verizon-sorry if this is annoying.

Our optimum just went up about $40 a month. We had called and got a discount a year ago when we moved, but now they are bumping it up again.

I don't want to pay $172 for 1 box, silver package, internet and phone. Totally ridiculous.

We don't get verizon fios or internet where we live.

What other options do we have? I haven't called yet to complain-but will be.

Posted 11/30/09 9:40 AM
 
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alli3131
Peanut is here!!!!!!

Member since 5/09

18388 total posts

Name:
Allison

Re: Phone, TV, Internet

If you cant get Fios then I think your only other option is to go with Direct tv or Dish. We switched from Optimum to Fios cause the cost kept going up and when we called they wouldnt do anything for us. Once we switched they called and offered the world. Service is better with Fios and they have already offered free things.

You can call Fios and see if or when it will be offered in your area.

Posted 11/30/09 9:58 AM
 

Mrs-D-Girl
Love my fur baby

Member since 8/07

5183 total posts

Name:

Re: Phone, TV, Internet

Only thing is to call and complain, see what they can do at least that is what I did and it worked some what. It ended up only going up $5 instead of the $40 I thought it was going to go up.

Posted 11/30/09 12:34 PM
 

Faithx2
All good things in 2016!!

Member since 8/05

20181 total posts

Name:

Re: Phone, TV, Internet

Posted by neener1211

I know this has been done a million times-comparing optimum and verizon-sorry if this is annoying.

Our optimum just went up about $40 a month. We had called and got a discount a year ago when we moved, but now they are bumping it up again.

I don't want to pay $172 for 1 box, silver package, internet and phone. Totally ridiculous.

We don't get verizon fios or internet where we live.

What other options do we have? I haven't called yet to complain-but will be.



That's what we pay...it's ridiculous!!! They are installing Fios on our block right now so I'll explore that soon Chat Icon

Posted 11/30/09 1:11 PM
 

hazeleyes33
LIF Adult

Member since 5/05

13060 total posts

Name:
Ginger

Re: Phone, TV, Internet

Fios is saving us $50/month AND we have a TON more channels. LOVE.IT.

Posted 11/30/09 1:54 PM
 

LightUpOurLife
Totally in love

Member since 8/06

12785 total posts

Name:
Bonnie-Jean

Re: Phone, TV, Internet

Call the cancellation department. I am getting the silver package with one extra box. I pay $128 a month. I had to argue a while on the phone with the guy but a few people I know are getting the same thing for the same price. I was paying a LOT more. Regular customer service can't give you what cancellation can.

Posted 11/30/09 2:13 PM
 

neener1211
:-)

Member since 4/07

22952 total posts

Name:
J

Re: Phone, TV, Internet

Posted by BJandDan

Call the cancellation department. I am getting the silver package with one extra box. I pay $128 a month. I had to argue a while on the phone with the guy but a few people I know are getting the same thing for the same price. I was paying a LOT more. Regular customer service can't give you what cancellation can.



I called this department a year ago and they gave me a discount for only 1 more year. It's so frustrating that I have to call constantly on this.

Posted 11/30/09 2:21 PM
 
 

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