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Beth
The Key to your new home....
Member since 2/06 24849 total posts
Name:
Beth
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Re: My Khols experience
wow- I always share coupons
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Posted 5/9/09 11:11 AM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
jewels
Stop and smell the flowers
Member since 7/06 1538 total posts
Name:
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Re: My Khols experience
i've seen people share coupons all the time and have never seen that - WOW - very dumb move on manager's part. probably turned off the other customers too.  to you for sharing your coupons
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| Posted 5/9/09 12:44 PM |
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nrthshgrl
It goes fast. Pay attention.
Member since 7/05 57538 total posts
Name:
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Re: My Khols experience
Posted by SweetestOfPeas
clearly this manager doesn't even know what the word solicit means 
I agree with others who said to file a complaint w/corporate.
That's the first thing I thought too. Definitely file a complaint.
[email protected]
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| Posted 5/9/09 1:09 PM |
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mcd01
Life is good : )
Member since 3/09 1932 total posts
Name:
Melissa
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Re: My Khols experience
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| Posted 5/9/09 1:47 PM |
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MichLiz213
Life is Good!
Member since 7/07 7979 total posts
Name:
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Re: My Khols experience
That was very nice of you, and the manager was out of line. I would complain to corporate.
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| Posted 5/9/09 3:06 PM |
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CallaLily
Thank you, Saint Gerard!
Member since 10/07 4937 total posts
Name:
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Re: My Khols experience
That is not solicitation. She is a moron and I would definitely report her to a higher up. What an a s s!
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| Posted 5/9/09 7:26 PM |
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luvsbob4603
To a healthy 2013
Member since 5/05 21840 total posts
Name:
To a brand new year to a healthier me
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Re: My Khols experience
I love kohls and i have also shared my coupons with other customers too, I would definetely file a complaint against the manager.. I'm sorry that happened to you.. For the nice person you are and sharing your coupons.
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| Posted 5/9/09 9:18 PM |
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JenG
Love my little boy!
Member since 6/05 2489 total posts
Name:
Jen
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Re: My Khols experience...UPDATE PG 2
I emailed Kohls last night, here is their response so far
________________________________
Dear Ms.
Thank you for your comments regarding your experience at the Fresh Meadow store.
Your disappointment is understandable. Please know that your comments have been heard at our Corporate Office and by the store's Executive Team, and that we are dedicated to improvement. On behalf of Kohl's, please accept my apology for any inconvenience. I have forwarded your comments to the Executive Team for follow up with you within five business days.
You are a valued customer and we hope that you will allow us another opportunity to provide you with the excellence in service that you truly deserve.
We appreciate the time you took to contact us and look forward to serving you again.
Sincerely,
Kristin H.
Customer Support Representative
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| Posted 5/9/09 9:30 PM |
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Stefanie
♥
Member since 5/05 23599 total posts
Name:
Stefanie
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Re: My Khols experience...UPDATE PG 2
Did they send you any more coupons to use and share when you go to Kohl's again?
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| Posted 5/9/09 9:48 PM |
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JenG
Love my little boy!
Member since 6/05 2489 total posts
Name:
Jen
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Re: My Khols experience...UPDATE PG 2
Posted by Stefanie
Did they send you any more coupons to use and share when you go to Kohl's again?
omg that is so funny!
if they do send me coupons, i am going to stand outside the store and hand them out 
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| Posted 5/9/09 9:50 PM |
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Stefanie
♥
Member since 5/05 23599 total posts
Name:
Stefanie
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Re: My Khols experience...UPDATE PG 2
Posted by JenG
Posted by Stefanie
Did they send you any more coupons to use and share when you go to Kohl's again?
omg that is so funny!
if they do send me coupons, i am going to stand outside the store and hand them out
Make photo copies and put them in the basket when you come it...lol...
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| Posted 5/9/09 10:14 PM |
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fabrichick
LIF Adult
Member since 5/05 2479 total posts
Name:
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Re: My Khols experience...UPDATE PG 2
I would absolutey write a letter personal & confidential to the president.
I just had an issue with a manager and an experience at KFC. I got home and wrote them a letter thru their website.
I never heard a thing...today we got a $15 gift cert. to KFC.
Management needs to know about things like this.
Hopefully, they'll email you some Kohls dollars. They don't want to lose business! Sorry that happened to you.
I always pass along my coupons too.
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| Posted 5/9/09 11:07 PM |
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hbugal
Lesigh
Member since 2/07 15928 total posts
Name:
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Re: My Khols experience...UPDATE PG 2
Posted by JenG
I emailed Kohls last night, here is their response so far
________________________________
Dear Ms.
Thank you for your comments regarding your experience at the Fresh Meadow store.
Your disappointment is understandable. Please know that your comments have been heard at our Corporate Office and by the store's Executive Team, and that we are dedicated to improvement. On behalf of Kohl's, please accept my apology for any inconvenience. I have forwarded your comments to the Executive Team for follow up with you within five business days.
You are a valued customer and we hope that you will allow us another opportunity to provide you with the excellence in service that you truly deserve.
We appreciate the time you took to contact us and look forward to serving you again.
Sincerely,
Kristin H.
Customer Support Representative
This sounds very "Form Letterish"...
Seems to be very generic. You can essentially be writing to complain about pretty much anything and this could be sent back to you...
Message edited 5/9/2009 11:37:41 PM.
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| Posted 5/9/09 11:37 PM |
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PrincessP
Big sister!!!!!!!!!!
Member since 12/05 17450 total posts
Name:
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Re: My Khols experience...UPDATE PG 2
Posted by JenG
Posted by Stefanie
Did they send you any more coupons to use and share when you go to Kohl's again?
omg that is so funny!
if they do send me coupons, i am going to stand outside the store and hand them out
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| Posted 5/10/09 10:17 AM |
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