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I honestly just had the most traumatic experience. I need to vent....

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BaroqueMama
Chase is one!

Member since 5/05

27530 total posts

Name:
me

I honestly just had the most traumatic experience. I need to vent....

I don't even know where to begin, but I need to get this out because I'm so upset.
So Ava had a dentist appointment today to get her teeth cleaned and to follow up on when she knocked her teeth loose a couple of weeks ago.
JT and I got her ready to go, got in the car, got up the block from our house and all of a sudden, my car broke down. It was like a bad joke because with this dentist, if you cancel last minute, they charge you $550, which is freaking insane. So I called the dentist and said my car broke down, but i'll be a few minutes late.
So I call my mom who lives a couple of minutes away to come get me and Ava while my husband deals with the car (btw, we only have one car this week because my husband is having body work done to his). So, I'm soaking wet and we get to the dentist like 8 minutes late. I sign in and they come get Ava.
As we walk in, the hygienist says nastily to me, "I thought you were going to call if you'd be late?" I said, "I did call and say I'd be a few minutes late, but I'd call back if I had to cancel," so she says, "Honestly, if I knew you were going to be this late, I'd have told you not to come." All in a nasty tone, so in a strong tone I said, "I'm sorry, but my car broke down on the side of the road and we did what we could to get here on time," so she says, "Maam, I'm not yelling at you, I'm just saying..."
So now I'm almost in tears. I'm 30 weeks pregnant, my only car just broke down, I'm soaking wet AND i am not at the dentist with a terrified three year old with no back-up from my husband.
So that's when all hell breaks loose. Ava refused to sit in the chair. She was screaming these blood-curdling screams, my hands were full with my bag, her coat, my coat, etc., there was no where to put anything down and the hygienist didn't offer to take something for me or to help get Ava in the chair. Ava now had me so tight around the neck that I could barely breathe, and this woman is just staring at me not helping. Finally, after like 10 minutes of her screaming and crying, the dentist comes in and says that she'll check her teeth out while she's standing and we can reschedule her cleaning. So, still, no one has offered to take anything in my hands, or give me a place to sit or anything, no one's trying to help get my terrified three year old to calm down, nothing. So, I'm still kneeling and I said to Ava, "My back hurts, honey, I have to move you," and as I shift her, she thinks I'm about to put her in the chair, so she pushes me, I fall backwards and there's nothing to catch myself on, I crack my head on the cabinet, then on the wall, hit my hip on the corner of the electric box under the chair and then Ava starts screaming bloody murder again and dives on top of me. It was the single most horrific experience of my life. While they asked me if I was ok, no one offered to help me up, no one offered to help get Ava off of me or take anything from me so I could get up. Instead, they said, "You should have had your husband bring her." I lost it at that point. I said, "I should have had my husband bring her?! HE'S ON THE SIDE OF THE ROAD IN THE POURING RAIN WITH MY CAR THAT BROKE DOWN!" Granted I didn't scream that, but I wasn't too nice about it at the point. So now Ava's screaming bloody murder still, I'm crying, they're asking me to leave and I go out to the waiting room only to find that I'm stranded there because my mom, who went up the block to pick my dad up, still wasn't back.
Omg, I seriously cannot even begin to tell you how upset I am right now. I have a huge lump on my head, my hip has a huge lump and a bruise on it, my neck is killing me and what does my husband say? "I should call to apologize for Ava's behavior and reschedule." Um, EXCUSE ME?! They were NASTY to me and didn't even offer to help me in any way, shape or form and you want to call to apologize to THEM?!?! I can't even. I'm just so upset right now and hurt that my husband didn't even care to stand up for me. Plus, on top of it, the timing belt went in my car, so now we have no car, I can't even take anything for how banged up I am and my husband's an asswipe. Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon
Thank you for letting me get that out because if I didn't, I might implode.Chat Icon

Posted 3/29/10 5:11 PM
 
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summerBaby10
let's be nice

Member since 9/07

10208 total posts

Name:
Wifey

Re: I honestly just had the most traumatic experience. I need to vent....

omg, i hope you feel ok soon. That is so scary & infuriating. What kind of people work at that office. I'd leave that practice & tell them why.

Posted 3/29/10 5:15 PM
 

dm24angel
Happiness

Member since 5/05

34581 total posts

Name:
Donna

Re: I honestly just had the most traumatic experience. I need to vent....

OMG , all of that and you cant even have a drink Chat Icon Chat Icon Chat Icon

Why should YOU apologize. I would NEVER go back there again and I would write a nice letter of complaint. They should KNOW how to deal with kids for goodness sakes!!

tell DH he acted like a jerk and since he dealth with the car, you'll allow it , but your taking a nice hot shower, having a cup of tea and going to BED. Can you do that? Chat Icon Chat Icon Chat Icon Chat Icon

Posted 3/29/10 5:17 PM
 

waiting4ablessing
Love my kids!!

Member since 11/08

4351 total posts

Name:

Re: I honestly just had the most traumatic experience. I need to vent....

omg what dentist office is that so i know not to ever go there?! what a-holes! you were 8 minutes late, not an hour, so they shouldnt have been rude to you...strike 1. you're 30 weeks along so its quite obvious you're pregnant and no one offered to take anything from your hands or help you???...strike 2. you fall and STILL no one helps you...strike 3. I would've gone off like a rocket and told them to shove it.

hope you feel better real soon.Chat Icon

Posted 3/29/10 5:18 PM
 

hmm8191
My loves

Member since 3/06

2908 total posts

Name:
Heather

Re: I honestly just had the most traumatic experience. I need to vent....

Oh my....that's terrible. I'd find a new dentist pronto!

I hope you feel better soon!

Posted 3/29/10 5:18 PM
 

Eireann
Two ladies and a gentleman!

Member since 5/05

12165 total posts

Name:

Re: I honestly just had the most traumatic experience. I need to vent....

Awww, that sounds just horrible. What an ordeal all around. I'm so sorry!

But apologize?! Chat Icon I'd be calling instead to tell them why I would be leaving the practice! Chat Icon

Chat Icon Chat Icon Chat Icon

Posted 3/29/10 5:19 PM
 

JandJ1224

Member since 6/06

5911 total posts

Name:
Jannette

Re: I honestly just had the most traumatic experience. I need to vent....

That is crazy!! I would find a new dentist!

Posted 3/29/10 5:19 PM
 

monkeybride
My Everything

Member since 5/05

20541 total posts

Name:

Re: I honestly just had the most traumatic experience. I need to vent....

I am SO angry for you! That is no way to be treated by anyone. I would not reschedule and if the people who you worked with today are not the sole owners of this dentist office I would call back and demand to speak to whoever is the owner, head dentist whatever and explain exactly why you will never be returning there and never be referring anyone and making sure to share your horrible treatment with everyone you meet.

As for DH. Men...they just don't get it. They seriously just don't get it.

Posted 3/29/10 5:26 PM
 

SpiceGirl
Dream big

Member since 1/06

2486 total posts

Name:
j

Re: I honestly just had the most traumatic experience. I need to vent....

I'd complain to the dentist about his hygienist's bad attitude. You're a paying customer who deserves to be treated with respect.

Posted 3/29/10 5:27 PM
 

twinkletoes807
Mommy's Girls! ♥

Member since 11/07

10116 total posts

Name:
Gabi

Re: I honestly just had the most traumatic experience. I need to vent....

Jesus!! Honey, fuuck that dentist. Try and find a better one. Try and relax and take a nice looong shower. When you are calm, tell your DH "Thanks for nothing," and go to bed early. You had quite a day! Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon

Posted 3/29/10 5:32 PM
 

munchkinfacemama
LOVE

Member since 11/07

15800 total posts

Name:
Michelle

Re: I honestly just had the most traumatic experience. I need to vent....

Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon I'm sorry Rach-DO NOT APOLOGIZE!!! If you need a new dentist, my SIL is one-I can FM you her info Chat Icon Chat Icon Chat Icon

Posted 3/29/10 5:33 PM
 

an9elic
♥ HJ ♥

Member since 6/07

3331 total posts

Name:
kristen

Re: I honestly just had the most traumatic experience. I need to vent....

omg.... rachel i am so sorry you had to go through all that! Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon i hope you feel better soon!! Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon

Posted 3/29/10 5:34 PM
 

CookieMomster
Golden

Member since 5/09

6414 total posts

Name:
Me

Re: I honestly just had the most traumatic experience. I need to vent....

Posted by twinkletoes807

Jesus!! Honey, fuuck that dentist. Try and find a better one. Try and relax and take a nice looong shower. When you are calm, tell your DH "Thanks for nothing," and go to bed early. You had quite a day! Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon

Agree!!!!!!!! Except make it a nice soak in a bath with some nice bath salts!!!!

Posted 3/29/10 5:35 PM
 

nicrae
He's here!

Member since 12/06

9289 total posts

Name:
Mommy

Re: I honestly just had the most traumatic experience. I need to vent....

Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon

I'd get a new dentist and punch your DH!

Posted 3/29/10 5:35 PM
 

BaroqueMama
Chase is one!

Member since 5/05

27530 total posts

Name:
me

Re: I honestly just had the most traumatic experience. I need to vent....

Thanks, ladies. I'm still just so upset over what happened. I'm seriously banged up and I wish I could have a damn drink!
My husband, well, I love him, but he really needs to get a grip on what's important in all of this. He only cared about getting Ava another appointment because with our insurance, it'll take 6 months before she can get in with a new dentist. Um, ok, so be it! I sent him to bed because he worked overnight and hasn't slept in over 24 hours and I'm hoping his clouded judgement is just a result of no sleepChat Icon

Posted 3/29/10 5:38 PM
 

Bops
My 3 wishes

Member since 12/07

13625 total posts

Name:

Re: I honestly just had the most traumatic experience. I need to vent....

OMG Chat Icon !!!!! So sorry that happened to you !!

Posted 3/29/10 5:40 PM
 

Ophelia
she's baaccckkkk ;)

Member since 5/06

23378 total posts

Name:
remember, when Gulliver traveled....

Re: I honestly just had the most traumatic experience. I need to vent....

wow rachel. I am so sorry. how awful. blech. I can't even believe that dentists office!!!!!! I am mad for you!

can you have tea? or a hot chocolate? something? Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon

I hope the day/week gets better for you! Chat Icon

Posted 3/29/10 5:44 PM
 

mommyIam

Member since 7/09

9209 total posts

Name:
Shana

Re: I honestly just had the most traumatic experience. I need to vent....

I am appalled that any dental office could operate so horrifically. You should totally blast the name of the practice here.

I'm so sorry you went through that Chat Icon

Posted 3/29/10 5:47 PM
 

CkGm
They get so big, so fast :(

Member since 5/05

13848 total posts

Name:
Christine

Re: I honestly just had the most traumatic experience. I need to vent....

I am so angry for you I can't even see straight. I wish you lived nearby so I could refer our Dr. Louie(our dentist) to you. I can't imagine anyone in their office treating us like that! I would be out of that practice so fast!

Poor baby- I know this is a taboo subject but I think you are allowed a teeny glass of wine tonight. Chat Icon

Posted 3/29/10 5:49 PM
 

Bri
I Love You to Pieces!

Member since 5/05

9919 total posts

Name:
Brianne

Re: I honestly just had the most traumatic experience. I need to vent....

I don't even know what to say. I would go in for a reschedule so you have dd taken care of and at the end tell them why this was your last time coming. No excuse for the man either- but boys will be boys I suppose.

No apologies to anyone- just pamper yourself and feel betterChat Icon

Posted 3/29/10 5:55 PM
 

JerseyMamaOf3
Boo!

Member since 6/05

15144 total posts

Name:

Re: I honestly just had the most traumatic experience. I need to vent....

I am so mad for you!! I went through something very similar ONCE and learned my lesson, except I wasn't pregnant, I already had #2 who was an infant. I actually did start crying.
I have also had incidents that people wouldn't help me. Honestly, I would have requested my records and told them to shove it.

Posted 3/29/10 6:03 PM
 

CunningOne
***

Member since 5/05

26975 total posts

Name:

Re: I honestly just had the most traumatic experience. I need to vent....

Chat Icon Not only would I NOT call them back to apologize, but I would never go back to that office again!!

And I hear you on the DH... I've had situations like that before, especially at the doctor when my DD would scream, and DH would always tell me its my fault and I need to get better at having them behave in public Chat Icon Chat Icon

Feel better! Chat Icon

Posted 3/29/10 6:07 PM
 

PrincessP
Big sister!!!!!!!!!!

Member since 12/05

17450 total posts

Name:

Re: I honestly just had the most traumatic experience. I need to vent....

Posted by dm24angel

OMG , all of that and you cant even have a drink Chat Icon Chat Icon Chat Icon

Why should YOU apologize. I would NEVER go back there again and I would write a nice letter of complaint. They should KNOW how to deal with kids for goodness sakes!!

tell DH he acted like a jerk and since he dealth with the car, you'll allow it , but your taking a nice hot shower, having a cup of tea and going to BED. Can you do that? Chat Icon Chat Icon Chat Icon Chat Icon

100% agree
Sorry this happened to you...
what a friggin experience.Chat Icon Chat Icon

Posted 3/29/10 6:07 PM
 

lvdolphins
My Loves!

Member since 5/05

46292 total posts

Name:

Re: I honestly just had the most traumatic experience. I need to vent....

I am so sorry you went through that! My gosh Im so mad and upset for you!
Definitley time for a new dentist! No way in Heck would I ever go back there again!

As for your DH, I hope he was talking "silly" due to little sleep! If not, he'd be sleeping out in the rain tonight/tomorrow AM when he gets home!Chat Icon

Posted 3/29/10 6:20 PM
 

septmonkey
LIF Adolescent

Member since 1/10

542 total posts

Name:
Lynda

Re: I honestly just had the most traumatic experience. I need to vent....

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What a horrible day! I am so sorry that happened to you - how rude!!!!! Can you find another dentist? That's what I would do.... I hope your night gets better & tomorrow is a better day Chat Icon

Posted 3/29/10 6:37 PM
 
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