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WR - Phyllis at Bridal Elegance

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Pages: [1] 2

alnem
This is gonna be a good year!

Member since 2/06

9562 total posts

Name:
Emily

WR - Phyllis at Bridal Elegance

Anyone ever use her? My friend ordered her BM dresses from her months ago and they're still not in! her wedding is in less than a month! they admitted that they dropped the ball and forgot to order them when she left her $ and now they're not returning her calls! W T F??? she's distraught over this and i feel terrible! no one deserves this kind of stress.

anyone have any feedback on them? i thought i saw rave reviews on her on LIW, i guess her service leaves something to be desired! i feel just terrible for her!Chat Icon Chat Icon

Posted 10/11/07 4:19 PM
 
Long Island Weddings
Long Island's Largest Bridal Resource

imthecindyofcindyandkevin
Four-nado

Member since 8/07

7972 total posts

Name:
Cindy

Re: WR - Phyllis at Bridal Elegance

Sounds like what happened to SweetCin last year. Sorry for your friend. Chat Icon Chat Icon

Posted 10/11/07 4:21 PM
 

Christine
2nd verse same as the 1st

Member since 5/05

15287 total posts

Name:

Re: WR - Phyllis at Bridal Elegance

Your friend needs to go there and make a stink!

I am sorry your friend has this added stress. I hope it works out.

Posted 10/11/07 4:21 PM
 

LIgrlatheart
LIF Adolescent

Member since 7/06

638 total posts

Name:
christi

Re: WR - Phyllis at Bridal Elegance

I used her for my bm dresses , alterations and my own alterations
she was fabulous for us
ur friend needs to go there in person and get on top of it.. she's a great lady but very overwhelmed now that she's gotten "big"
im sorry for your friend but tell her to get her tush down there and get answers

Posted 10/11/07 4:22 PM
 

bridget-n-jimmy
LIF Adult

Member since 6/05

1722 total posts

Name:
Bridget

Re: WR - Phyllis at Bridal Elegance

I was in a wedding this year and we ordered dresses from her. I did have problems with the alterations on my dress.

Posted 10/11/07 4:23 PM
 

Nayia
<3 <3 <3

Member since 10/07

1824 total posts

Name:
Penny

Re: WR - Phyllis at Bridal Elegance

Hey girls,
I am the friend Em is talking about.. and ihave gone down there twice. i dunno wha else to do. everytime i go i am assured theya re coming and that by the next day i willhave a tracking numbr and still nothing. i havebeen calling and trying to get to the bottom of things for a month now and im getting very very very upset. what can i do? i yell and scream and rant and still no dresses i have 8 bridesmaid so its not like i can just walk into a store and take 2 off the rack.
im so upset im gonna throw up.

Posted 10/11/07 4:26 PM
 

luckysmom
Yes it is! Going as planned:)

Member since 6/07

5339 total posts

Name:

Re: WR - Phyllis at Bridal Elegance

Posted by Nayia

Hey girls,
I am the friend Em is talking about.. and ihave gone down there twice. i dunno wha else to do. everytime i go i am assured theya re coming and that by the next day i willhave a tracking numbr and still nothing. i havebeen calling and trying to get to the bottom of things for a month now and im getting very very very upset. what can i do? i yell and scream and rant and still no dresses i have 8 bridesmaid so its not like i can just walk into a store and take 2 off the rack.
im so upset im gonna throw up.



Don't get yourself sick over it. Believe me i know how stressfule it is. i would go there and demand the phone number to the place that is actually making the dresses. I wouldn't leave the store without answers. I would make a huge stink. You have plenty of other things to worry about than your bridesmaids dresses not coming in so i would definately not leave the store without answers. I am sure everything will work out.

Posted 10/11/07 4:35 PM
 

jes81276
summer fun!

Member since 3/06

4962 total posts

Name:
Jaime

Re: WR - Phyllis at Bridal Elegance

I used her, as did my BM's and we had no problem. I also know several people that have used her and had no problems. I am sorry for your friend....she definitely doesn't need this stress so close to her wedding.

Posted 10/11/07 4:36 PM
 

LightUpOurLife
Totally in love

Member since 8/06

12785 total posts

Name:
Bonnie-Jean

Re: WR - Phyllis at Bridal Elegance

Wow, sorry to hear that you are having a bad time with her. I used her and have nothing but compliments for her.

Posted 10/11/07 4:37 PM
 

KrisT
Two Boys for Me!!

Member since 1/07

5213 total posts

Name:
Kristin

Re: WR - Phyllis at Bridal Elegance

Please don't get your self sick over this - though I know it's easier said than done. We had a similar problem (but with a different bridal store) with my SIL's wedding this past summer. The dresses came in literally 1 1/2 weeks before the wedding and we were all fitted the weekend before. And everything worked out! They offered to do the alterations that day. As stressful as it seems, the dresses will get here and the girls will look great! Chat Icon Chat Icon Chat Icon

Posted 10/11/07 4:40 PM
 

Preguntas
it's pretty precious

Member since 1/07

3839 total posts

Name:
Lauren

Re: WR - Phyllis at Bridal Elegance

I used her.
She sux.
My LIW reveiw was NOT glowing.
The same EXACT thing happened to me, but it wa sonly for my sister's (MoH) dress.
Keep hassling her. I bet they WILL come in, no problem, but just in case- I would call around, and see how quickly you could get them in from somewhere else.
If it does get to the point that you need ot reselect, I beleive David's Bridal has a huge selection of dresses you buy off the rack.
Sorry you are stressed- that woman sux asss.

Message edited 10/11/2007 4:48:29 PM.

Posted 10/11/07 4:48 PM
 

TreAnt427
-

Member since 8/06

8652 total posts

Name:
Tracy

Re: WR - Phyllis at Bridal Elegance

I have heard rave reviews about her. I ordered my flower girl dresses from there, but had them altered somewhere else.

I didn't have any problems with them, but I didn't get wonderful service either.

I think they are average.

Posted 10/11/07 5:11 PM
 

Kara
Now Zagat Rated!

Member since 3/07

13217 total posts

Name:
They call me "Tater Salad"

Re: WR - Phyllis at Bridal Elegance

I don't have any experience with Phyllis or any advice other than what everyone here already posted. You might FM HelenZ at LIW - I know she used Phyllis. She may have some suggestions on dealing with her? (I think Helen had a good experience with her, but Helen is level-headed and usually has good ideas about this sort of stuff!)

I just wnted to offer Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon

I'm a newlywed, and I know those 2 months before the wedding are stressful enough without something like this adding to it all.

GOOD LUCK!! Chat Icon Chat Icon Chat Icon

Posted 10/11/07 5:28 PM
 

Laura1
Fun in the Snow!

Member since 11/06

4512 total posts

Name:
Laura

Re: WR - Phyllis at Bridal Elegance

I had an excellent experience with Phyllis. She did alterations on my wedding dress, which was purchased elsewhere, she was altering it until the day before the wedding due to the fact that I was 4 months pregnant.

She also made me a bolero jacket for over my dress.

I know lots of people that have used her for alterations with no problems.

I have never actually ordered a dress from her though.

Posted 10/11/07 5:31 PM
 

MrsFlatbread
Skinny jeans are in my future

Member since 6/06

10258 total posts

Name:
Baby Momma

Re: WR - Phyllis at Bridal Elegance

i used her and had some minor problems.

Posted 10/11/07 5:34 PM
 

Deedlebugs
Blessed

Member since 12/05

10281 total posts

Name:
Kiki

Re: WR - Phyllis at Bridal Elegance

I used her for my BM dresses and although I thought she was a sweetheart, none of the girls dresses fit right.

Posted 10/11/07 5:38 PM
 

nowanjgirl
LIF Infant

Member since 6/05

143 total posts

Name:
Marlow

Re: WR - Phyllis at Bridal Elegance

Call the manufacturer. Something similiar happened to me for my wedding back in 2003 with another store and once I got the manufacturer involved I got my bm dresses. Not sure who the manufacturer of your bm is but I used Wattters & Watters and they were very responsive to the problem.

Message edited 10/16/2007 7:26:01 PM.

Posted 10/11/07 6:16 PM
 

DancinBarefoot
06ers Rock!!

Member since 1/07

9537 total posts

Name:
The One My Mother Gave Me ;-)

Re: WR - Phyllis at Bridal Elegance

Posted by Nayia

Hey girls,
I am the friend Em is talking about.. and ihave gone down there twice. i dunno wha else to do. everytime i go i am assured theya re coming and that by the next day i willhave a tracking numbr and still nothing. i havebeen calling and trying to get to the bottom of things for a month now and im getting very very very upset. what can i do? i yell and scream and rant and still no dresses i have 8 bridesmaid so its not like i can just walk into a store and take 2 off the rack.
im so upset im gonna throw up.



Get yourself to another store NOW and pay the premium to rush order the dresses you want. The same exact thing (promise of a tracking number etc) happened to a friend and two weeks before her wedding she was on the phone with the manufacturer to get the dresses she wanted. It took a LOT of legal letter writing to get Phyllis to issue a full refund.

Message edited 10/11/2007 7:17:14 PM.

Posted 10/11/07 7:16 PM
 

Shorty
.

Member since 5/05

30390 total posts

Name:
really

Re: WR - Phyllis at Bridal Elegance

Hey, is your friend Penny?!?

I used/am using her.

That's all I'll say until my dress is safe in my home.

Posted 10/11/07 7:20 PM
 

Shorty
.

Member since 5/05

30390 total posts

Name:
really

Re: WR - Phyllis at Bridal Elegance

Posted by Nayia

Hey girls,
I am the friend Em is talking about.. and ihave gone down there twice. i dunno wha else to do. everytime i go i am assured theya re coming and that by the next day i willhave a tracking numbr and still nothing. i havebeen calling and trying to get to the bottom of things for a month now and im getting very very very upset. what can i do? i yell and scream and rant and still no dresses i have 8 bridesmaid so its not like i can just walk into a store and take 2 off the rack.
im so upset im gonna throw up.



Penny Chat Icon

My Daddy had to intervene....he got angry, I got results.

Posted 10/11/07 7:20 PM
 

Nayia
<3 <3 <3

Member since 10/07

1824 total posts

Name:
Penny

Re: WR - Phyllis at Bridal Elegance

Posted by nowanjgirl

Call the manufacturer. Something similiar happened to me for my wedding back in 2004 with another store and once I got the manufacturer involved I got my bm dresses. Not sure who the manufacturer of your bm is but I used Wattters & Watters and they were very responsive to the problem.

mine are Watters and Watters toooo!!
they told me the dresses would be here tomorow and even told me to go pick them up.. bit if they are not i will def do that. I didnt know I could do that. Thans sweety

Posted 10/11/07 7:38 PM
 

Nayia
<3 <3 <3

Member since 10/07

1824 total posts

Name:
Penny

Re: WR - Phyllis at Bridal Elegance

Posted by DancinBarefoot

Posted by Nayia

Hey girls,
I am the friend Em is talking about.. and ihave gone down there twice. i dunno wha else to do. everytime i go i am assured theya re coming and that by the next day i willhave a tracking numbr and still nothing. i havebeen calling and trying to get to the bottom of things for a month now and im getting very very very upset. what can i do? i yell and scream and rant and still no dresses i have 8 bridesmaid so its not like i can just walk into a store and take 2 off the rack.
im so upset im gonna throw up.



Get yourself to another store NOW and pay the premium to rush order the dresses you want. The same exact thing (promise of a tracking number etc) happened to a friend and two weeks before her wedding she was on the phone with the manufacturer to get the dresses she wanted. It took a LOT of legal letter writing to get Phyllis to issue a full refund.




I have Phyllis on tape ( my voicemail) stating that they screwe up and ordered the dresses 3 weeks late. that si automatically putting her in Breach of contract. that ****** has no choice otherwise my lawyer will be so far up her @ss she will choke on him.

Posted 10/11/07 7:40 PM
 

Nayia
<3 <3 <3

Member since 10/07

1824 total posts

Name:
Penny

Re: WR - Phyllis at Bridal Elegance

Posted by Shorty

Posted by Nayia

Hey girls,
I am the friend Em is talking about.. and ihave gone down there twice. i dunno wha else to do. everytime i go i am assured theya re coming and that by the next day i willhave a tracking numbr and still nothing. i havebeen calling and trying to get to the bottom of things for a month now and im getting very very very upset. what can i do? i yell and scream and rant and still no dresses i have 8 bridesmaid so its not like i can just walk into a store and take 2 off the rack.
im so upset im gonna throw up.



Penny Chat Icon

My Daddy had to intervene....he got angry, I got results.



Girl.. this chick has not seen m mad!!! all i know is that if my dresses are not here tomorrow as promised... well.. we will have BIG issues. I am the 2 extremes..either really nice or reall y NOT nice.

Posted 10/11/07 7:42 PM
 

PotofLuck06
Our Baby Boy Is Here!!!

Member since 11/06

13241 total posts

Name:
Betsy

Re: WR - Phyllis at Bridal Elegance

Posted by imthecindyofcindyandkevin

Sounds like what happened to SweetCin last year. Sorry for your friend. Chat Icon Chat Icon




That's what I was thinking! I know SweetCin went there in person and made a fuss numerous times and finally resorted to going to an outside source who expressed ordered them for her and her bridal party.

I used her, but only for alterations.

Posted 10/11/07 7:44 PM
 

Beth
The Key to your new home....

Member since 2/06

24849 total posts

Name:
Beth

Re: WR - Phyllis at Bridal Elegance


mine are Watters and Watters toooo!!
they told me the dresses would be here tomorow and even told me to go pick them up.. bit if they are not i will def do that. I didnt know I could do that. Thans sweety


First call watters and watters

you would be surprised how willing they would be to help you- my friend Jackie had a really bad situation with anothe rbridal shop (MrsPorkchops sister- so some of you know the story already) and the manufacture got her the dress with in the week

then I would come up with a back up plan- just to make myself feel better- either have everyone were a black dress- or look at the Jcrew Catalog and have everyone order something

but please don't get sick over this- at the end of the day- no one is going to notice the bridemaids dresses- you wedding will still be amazing- and most importantly- you will be married

I think most of us can relate to the fact that we spent alot of time worrying about all these little things- and in the end- the outcome was the same! don't stress! Chat Icon

Posted 10/11/07 7:44 PM
 
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