So mad **UPDATED**

Went to look at cars this weekend and got offered a good deal. They wanted 500 to hold the card and said we could get it back if we didnt want the car. I found another car I wanted elsewhere and now they ownt give me the 500 back!! I signed 1 piece of paper that said NOTHING about not getting the money back. We were suppose to go back tonight to sit with the Manager to go over credit, etc so I do not see what contract we have with them. They said we could get it back and now wont give it back. They said they would give us a credit. i want my d@mn money back!

**UPDATE**
They are giving me my money back. I called to start yelling and they sasid to come by tonight with my card and they will refund the money. I called and said it was a buyers order and not a contract and that since they were going to approve me for the money to lease, I was covered under the lending z agreement and by law I an entitled to the money back. He apologized for the way the manager talked to my DH

Message edited 11/14/2006 10:10:20 AM.

Re: So mad

wow! that's messed up

why did they want $500 to hold the car? I have never heard that before.

Re: So mad

I would Be p-od too ! I would go to the head of the company and tell them that this perosn who was said that if we did not want the car they would give you your money back and Now they WONT!

Re: So mad

I don't see how they can legally do it

I have Arnold Diaz's from Fox 5 personal email and phone number if you want it!

Re: So mad

is it an atlantic or millenium store?? they are notorious for that.

they cant legally do it. unfortuntely they can be a PITA about giving the money back

Re: So mad

VW did that to me as well. They wanted to credit the money to another VW but I changed my mind and did not want a VW anymore.

Good luck getting it back, took me 6 months, but you can get it back.

Re: So mad

Im trying to get it back now. They wanted 2000 and I said no so they did 500. I was reluctant because I didnt want to give it to them in fear of not getting it back but they promised (both the manager and salesperson) that if I didnt want the car, I would get it back. Im on the phone with the 1800 chrysler/dodge people now

Re: So mad

Message edited 11/13/2006 4:37:27 PM.

Re: So mad

Re: So mad

Re: So mad

It is not legal for them to charge you to hold a vehicle.

Re: So mad

it's wrong

but she signed something, which i am sure was a way to protect them

you may have a hard time getting that money back

lesson learned

Re: So mad

Re: So mad

its horrible but car dealerships can be very shady, They can make you sign a peice of paper and then add text to it after you leave. They did this to me. They wrote down on the contract vin etching with no price next to it.We thought it was free that it was just a spec of the car Then I got the bill in the mail and it said vin etch- 2k$$$$ We fought so hard but they wouldnt take it off, and they said that we signed blah blah blah. It was a horrible experience and we lost 2k and alot of stress. Baron Auto mall- stay away! They are very shady!

eta: we threatened with better business bureau, handed out flyers to customers in the showroom about what they did to us and they still wouldnt take it off! We filed complaints and everything nothing came of it. Just horrible. Now we only buy new cars. It seems that used cars salesmen are the worst when it comes to these things.

Message edited 11/13/2006 5:16:25 PM.

Re: So mad

Re: So mad

I have the contract and it specifically states on the bottom - that if I do not want to enter the deal in its entirety I will get a complete refund. We are still getting a car from the same car compeny, just a different dealer because I found the exact one I wanted. The new salesperson we have there told us it is illegal for them to keep our money. She was trying to get it back. My next step is to speak to the owner of the car place. We already blocked them on our credit card, so they are getting the charge through. The credit card guy laughed because he said it was ridiculous because I am covered by that paragraph on the contract--its called regulation z - truth in lending.

Re: So mad **UPDATED**

bump for update

Re: So mad **UPDATED**

wow, that's messed up. In NYS they cannot keep a deposit.

Re: So mad **UPDATED**

Legend in Amityville did this to me a few years ago. they made me give a $500 deposit on my credit card - I ended up changing my mind about the car and they refused to give me my deposit back. I ended up disputing it with my credit card company and later on going into the dealership and causing a scene. Soooo not my nature, but I reached my breaking point with them.

Re: So mad **UPDATED**

This happened to my parents but for the $2000 deposit!!! It happened at Hustedt Chevy in Centereach. They wouldn't give him the deposit back and told my Dad "take us to court for it". In the long run it would have cost my dad more to sue for it, so he was just out the $$. I am sure the dealership knew that and I wonder how many other people they do that to. I would NEVER shop there for a car or recommend them based on how they treated my dad.

Re: So mad **UPDATED**

Congrats on getting your money back!!

Re: So mad **UPDATED**

Thanks
Its a NY State law that they have to give it back, unless you give them case. Because I gave it to them on a credit card and because I was going to finance the car through them, if I decided I didnt like the terms, I could back out at any time with a complete refund

Re: So mad **UPDATED**

good, I am glad that worked out for you.




I was once away on a trip and dH put down 500. on a car that I was supposed to be shopping for. I found it via vvoicemail.
I ripped him a new one, but the dealer gave back the cash.

Re: So mad **UPDATED**

I'm gald they finally did the right thing. It's aggrivating that they didn't do it right away and without a fight.

What dealership was it?

Re: So mad **UPDATED**

You could have threatened to call the Attorney General