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Returning a broken Keurig to BBB

Posted By Message

LoveBug302
Baby Girl #2 is Here!

Member since 7/11

1652 total posts

Name:

Returning a broken Keurig to BBB

For those who have returned or exchanged a broken used Keurig to BBB, did they give you a brand new one? Can you get a store credit instead? Do you need proof of purchase?

Posted 9/13/15 3:53 PM
 
Long Island Weddings
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ANewDayHasCome
Love multiplies, not divides

Member since 11/12

14481 total posts

Name:
Me

Returning a broken Keurig to BBB

I returned one that was literally 4 years old. No receipt. No proof of purchase. No box. You name it, I didn't have it.

They gave me a credit of what it was worth and I bought a new one.

Posted 9/13/15 4:23 PM
 

Blubtrflygrl
LIF Adolescent

Member since 5/15

609 total posts

Name:
allison

Re: Returning a broken Keurig to BBB

Posted by ANewDayHasCome

I returned one that was literally 4 years old. No receipt. No proof of purchase. No box. You name it, I didn't have it.

They gave me a credit of what it was worth and I bought a new one.



Same.

BUT I recently heard they are changing their return policies.

I wonder if too many people got wind of this.....


I did hear that it's more legwork but often Keurig will send you a new one, because they make most of their dollars of KCups anyway...

Posted 9/13/15 5:04 PM
 

jlm2008
LIF Adult

Member since 1/10

5092 total posts

Name:

Returning a broken Keurig to BBB

I returned mine a few months back, it old. Realized later that it hadn't even been purchased at BBB! They took it right back. I opted for store credit.

Posted 9/13/15 8:25 PM
 

Mrs213
????????

Member since 2/09

18986 total posts

Name:

Returning a broken Keurig to BBB

I returned a vacuum that I dint even buy there for the exact same model. No box or receipt, nothing. They didn't even run it through the register or take my info or anything. They are very lenient!

Posted 9/13/15 9:08 PM
 

FirstMate
My lil cowboy

Member since 10/10

7790 total posts

Name:

Re: Returning a broken Keurig to BBB

We returned ours last week. We just did an even exchange. No problem at all.

Posted 9/14/15 12:46 AM
 

missfabulous
#mommyneedswine

Member since 6/09

10031 total posts

Name:
Colleen

Returning a broken Keurig to BBB

I returned mine- no box, no receipt. It was at least 2-3 years old. I was able to either get a new one or store credit.

Posted 9/14/15 7:51 AM
 

anonymoususer
LIF Adult

Member since 7/08

3393 total posts

Name:

Re: Returning a broken Keurig to BBB

If it's a model they've sold in their store they will take it back and give you store credit for what it's being sold for today

Posted 9/14/15 9:06 AM
 

JDubs
different, not less

Member since 7/09

13160 total posts

Name:

Re: Returning a broken Keurig to BBB

Posted by ANewDayHasCome

I returned one that was literally 4 years old. No receipt. No proof of purchase. No box. You name it, I didn't have it.

They gave me a credit of what it was worth and I bought a new one.



this

Posted 9/14/15 10:13 AM
 

Mrs&MrsK
i need sleep ;-)

Member since 2/14

2008 total posts

Name:
L

Returning a broken Keurig to BBB

i've always just called keurig direct and they send a new one

Posted 9/14/15 1:11 PM
 
 

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