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I can't sell on eBay anymore

Posted By Message

Acerone
I hate ants and ugly people.

Member since 3/07

6437 total posts

Name:
Chris

I can't sell on eBay anymore

Here's the message I get when I tried to list something for sale on ebay the other day.

"You can not submit your listing due to the following problems.

We regret to inform you that your eBay account is prohibited from listing additional items at this time. In order to maintain a safe trading environment, selling limits are occasionally placed on accounts. This selling limit is in no way meant to question your record with eBay or standing within the eBay community. To resolve this situation, please contact eBay's SafeHarbor Department using the Webform on the following help page"

But I can't find the SafeHarbor Department on ebay.

Posted 6/18/08 12:32 PM
 
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ArmyOfBabies
Growing older but not up

Member since 7/07

4427 total posts

Name:
Jeri

Re: I can't sell on eBay anymore

I don't understand why they would do that.

I got mad when they changed the rules of selling and you HAVE to offer Paypal. I don't have a paypal account or a checking account to use. I haven't been able to sell anything on there in a long timeChat Icon

Posted 6/18/08 12:36 PM
 

ave1024
I Took The Wrong Road

Member since 12/07

6153 total posts

Name:
That Led To The Wrong Tendencies

Re: I can't sell on eBay anymore

I would send them the email and see what they say. May have been a fraud alert that was placed on your account by mistake.

Posted 6/18/08 12:38 PM
 

ArmyOfBabies
Growing older but not up

Member since 7/07

4427 total posts

Name:
Jeri

Re: I can't sell on eBay anymore

I just looked all over eBay and tried to find the Safeharbor Dept and I can't find it. Have you tried using the "live help" maybe they can tell you where to find it. HTH

Posted 6/18/08 12:45 PM
 

smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

Re: I can't sell on eBay anymore

It could be a scam. Call Ebay directly from the "contact us" function. Do not email them back. And ask them to discuss your account.

Posted 6/18/08 1:34 PM
 

ave1024
I Took The Wrong Road

Member since 12/07

6153 total posts

Name:
That Led To The Wrong Tendencies

Re: I can't sell on eBay anymore

Posted by smdl

It could be a scam. Call Ebay directly from the "contact us" function. Do not email them back. And ask them to discuss your account.




Wow you know you are probably right.

Whever you do don't click any links in that email you got. They will probably take you to a fake ebay site.

I would open up a new browser window and type ebay.com and try to list something.

This sounds like a scam.

Posted 6/18/08 1:43 PM
 

KGools
Happy

Member since 9/06

9532 total posts

Name:
Kim

Re: I can't sell on eBay anymore

Posted by ave1024

Posted by smdl

It could be a scam. Call Ebay directly from the "contact us" function. Do not email them back. And ask them to discuss your account.




Wow you know you are probably right.

Whever you do don't click any links in that email you got. They will probably take you to a fake ebay site.

I would open up a new browser window and type ebay.com and try to list something.

This sounds like a scam.




ITA!!!

Good luck!

Posted 6/18/08 1:52 PM
 

ArmyOfBabies
Growing older but not up

Member since 7/07

4427 total posts

Name:
Jeri

Re: I can't sell on eBay anymore

Posted by smdl

It could be a scam. Call Ebay directly from the "contact us" function. Do not email them back. And ask them to discuss your account.



You know what, I never thought of that. Good looking out!

Posted 6/18/08 1:52 PM
 

MrsPJB2007
MBA at your service!

Member since 7/06

12020 total posts

Name:
MJ

Re: I can't sell on eBay anymore

Posted by ave1024

Posted by smdl

It could be a scam. Call Ebay directly from the "contact us" function. Do not email them back. And ask them to discuss your account.




Wow you know you are probably right.

Whever you do don't click any links in that email you got. They will probably take you to a fake ebay site.

I would open up a new browser window and type ebay.com and try to list something.

This sounds like a scam.




if there are any links in the email--you can easily tell if its fake by the website address it takes you to. usually it will have a lot of numbers and such in the address vs. it just saying www.ebay.com/....

fwd the email to [email protected]

they will verify if its real or not for you

Posted 6/18/08 1:55 PM
 

neenie

Member since 5/05

22351 total posts

Name:

Re: I can't sell on eBay anymore

Was it an email though? I thought he said that message came up on the ebay site when he tried listing?

Posted 6/18/08 2:11 PM
 

Domino
Always My Miracle

Member since 9/05

9924 total posts

Name:

Re: I can't sell on eBay anymore

I had the same thing happen to me. it is a fraud alert that has been put on your account. I received this when someone hacked into my account and set up approximately 50 fake auctions under my name for sunglasses. I have to tell you it was a total pain in the azz to have corrected. Ebay told me the theft of my account may not have been recent either...these professionals gather lots of names and passwords and then use them as needed. That is why it is recommended that you change your password every month or so. Good luck with getting this resolved. it was not a one day process.Chat Icon

Posted 6/18/08 3:02 PM
 

dm24angel
Happiness

Member since 5/05

34581 total posts

Name:
Donna

Re: I can't sell on eBay anymore

I remember not being able to find the safe harbour thing either. Happened ot me, someone listed something on my account.

Theres a button to get assistance ( like an IM) thing on Ebay. Use that.

Posted 6/18/08 3:12 PM
 

KartveliT
...

Member since 1/08

8363 total posts

Name:

Re: I can't sell on eBay anymore

Posted by smdl

It could be a scam. Call Ebay directly from the "contact us" function. Do not email them back. And ask them to discuss your account.

yes def do so, my Dh had the similar problem and they took care of it, but he called them, b/c you can't always trust the email.

Posted 6/18/08 3:25 PM
 

Candy Girl
Candy girl- you are so sweet!

Member since 11/07

6349 total posts

Name:
erin

Re: I can't sell on eBay anymore

Do you sell designer stuff? I think they started to limit how much designer stuff one person can sell at a time. It is to protect from counterfeiting.

Posted 6/18/08 5:53 PM
 

Tabitha

Member since 2/07

2029 total posts

Name:

Re: I can't sell on eBay anymore

this sounds fishy.. i would def call, NOT EMAIL, to question the situation

Posted 6/18/08 5:59 PM
 

Acerone
I hate ants and ugly people.

Member since 3/07

6437 total posts

Name:
Chris

Re: I can't sell on eBay anymore

How do you get in contact with a person at Ebay?

Posted 6/18/08 6:24 PM
 

Domino
Always My Miracle

Member since 9/05

9924 total posts

Name:

Re: I can't sell on eBay anymore

I found the whole ebay experience less than satisfying....what happens is you are supposed to fill out a web request like it says in your message on the website. However, I was concerned that my paypal account was compromised so I was not accepting of not getting to speak someone. you are going to have to be VERY aggressive. You are going to need to click on the help link and click on live help. SafeHarbor can only be accessed from a link provided by a customer service person and they may not give it to you. You need to cause a stink. you may need to disconnect and then start another live session until you get someone to help you. I did finally resolve it but it was not an easy process. Feel free to FM me if you have any questions.

Posted 6/18/08 6:56 PM
 

SweetestOfPeas
J'taime Paris!

Member since 3/06

32345 total posts

Name:

Re: I can't sell on eBay anymore

Posted by Acerone

How do you get in contact with a person at Ebay?

use the chat feature "live help" at the top right hand corner of the home page.

Message edited 6/18/2008 7:05:52 PM.

Posted 6/18/08 7:05 PM
 
 

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