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I am so ANGRY at my alarm company!

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MrsKellyBride
Mommy of 3!

Member since 8/06

1617 total posts

Name:
Kelly

I am so ANGRY at my alarm company!

I had it installed in August - had a problem where we were not being monitored & had it corrected. I did a test today to find that they have not received a signal from my house since SEPTEMBER Chat Icon

What the hell is the point of paying them every month.


Please recommend reputable alarm companies...thanks!

Posted 3/12/08 5:18 PM
 
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bicosi
life is a carousel

Member since 7/07

14956 total posts

Name:
M

Re: I am so ANGRY at my alarm company!

hmmm. was it ADT?

Sorry to hear!Chat Icon

Posted 3/12/08 5:21 PM
 

MrsKellyBride
Mommy of 3!

Member since 8/06

1617 total posts

Name:
Kelly

Re: I am so ANGRY at my alarm company!

Posted by bicosi

hmmm. was it ADT?

Sorry to hear!Chat Icon



OMG Yes....Chat Icon

Posted 3/12/08 5:32 PM
 

bicosi
life is a carousel

Member since 7/07

14956 total posts

Name:
M

Re: I am so ANGRY at my alarm company!

Posted by MrsKellyBride

Posted by bicosi

hmmm. was it ADT?

Sorry to hear!Chat Icon



OMG Yes....Chat Icon



They did the same thing to me! (and a sh!tload of others from what I read online).

I now use NextAlarm.

Alot of ladies here use either Brinks or Slomin's.

Posted 3/12/08 5:33 PM
 

lorich
.

Member since 6/05

9987 total posts

Name:
Grammie says "Lora Gina"

Re: I am so ANGRY at my alarm company!

I use GenSecurity based on a few posts on here. They've been great! I've had them for a year now. Also, no problems w/Optimum either.

DEFINITELY get a refund!!!!

Posted 3/12/08 6:53 PM
 

CaseyGirl
Mommy to 3 Boys :)

Member since 5/05

19978 total posts

Name:
Jen - counting my blessings...

Re: I am so ANGRY at my alarm company!

We just got Slomins - free installation. So far pretty good.

Posted 3/12/08 7:11 PM
 

CathyB

Member since 5/05

19403 total posts

Name:

Re: I am so ANGRY at my alarm company!

We use Lowitt. My friend uses APS with Optimum and hasn't said anything, so I assume she's had no problems.

Posted 3/12/08 9:03 PM
 

SweetCin
My green-eyed boy

Member since 5/05

13499 total posts

Name:
Cin

Re: I am so ANGRY at my alarm company!

We have Slomins & they've been great EXCEPT if you have Optimum Voice....they do maintenance at least once monthly interrupting the phone service & that triggers the alarm. Hence why I had 2 cops walking through my house last night at 2 am!

Posted 3/12/08 9:44 PM
 

Kissy331
My two miracles!

Member since 5/06

17826 total posts

Name:
Kristen

Re: I am so ANGRY at my alarm company!

We have Sovereign Signal & LOVE them. Never had a problem & very fast response time when the alarm goes off (we have set it off MANY times)

Posted 3/13/08 7:17 AM
 

Blu-ize
Plan B is Now Plan A

Member since 7/05

32475 total posts

Name:
Susan

Re: I am so ANGRY at my alarm company!

Posted by SweetCin

We have Slomins & they've been great EXCEPT if you have Optimum Voice....they do maintenance at least once monthly interrupting the phone service & that triggers the alarm. Hence why I had 2 cops walking through my house last night at 2 am!



yikes! I haven't had this happen..maybe I'm not being monitored?

Posted 3/13/08 8:31 AM
 

ave1024
I Took The Wrong Road

Member since 12/07

6153 total posts

Name:
That Led To The Wrong Tendencies

Re: I am so ANGRY at my alarm company!

Posted by Blu-ize

Posted by SweetCin

We have Slomins & they've been great EXCEPT if you have Optimum Voice....they do maintenance at least once monthly interrupting the phone service & that triggers the alarm. Hence why I had 2 cops walking through my house last night at 2 am!



yikes! I haven't had this happen..maybe I'm not being monitored?




Thats the key. You really don't know if you aren't being monitored.

Happened to me with Slomins. When I had my alarm system upgraded to add more sensors, they said I haven't been monitored properly since October. A total joke IMO.

The only real way to tell if you are being monitored is to manually set off the alarm and see if they call. They are SUPPOSED to try to call you first before they notify the cops. Trigger your alarm during the day by opening a door and see if they call. If they don't call, you have grounds to demand a refund.

Posted 3/13/08 9:27 AM
 

Milerose
MY BABY!

Member since 9/06

4161 total posts

Name:
R

Re: I am so ANGRY at my alarm company!

My DH works for Slomins and we have our alarm, oil and central ac with them and have no problems.

Posted 3/13/08 10:40 AM
 

jennyb
Expecting #3 in Sept!

Member since 8/07

2174 total posts

Name:
Jen LIW: jenafee

Re: I am so ANGRY at my alarm company!

We use All Island Security and love them so far.
I also hear that Slomins does a pretty good job too.

Posted 3/13/08 12:13 PM
 

lisad117
LIF Toddler

Member since 9/07

433 total posts

Name:
Lisa

Re: I am so ANGRY at my alarm company!

We just had a Slomins alarm installed- so far so good.....

Posted 3/14/08 11:18 PM
 

Blazesyth
*yawn*

Member since 5/05

8129 total posts

Name:

Re: I am so ANGRY at my alarm company!

Posted by ave1024


The only real way to tell if you are being monitored is to manually set off the alarm and see if they call. They are SUPPOSED to try to call you first before they notify the cops. Trigger your alarm during the day by opening a door and see if they call. If they don't call, you have grounds to demand a refund.



We do this every 3 or 4 months - just to keep them honest. We use NextAlarm, with a wireless system that we installed ourselves.

ETA: When you ask why you weren't being monitored, what do they say?

Message edited 3/15/2008 6:42:04 PM.

Posted 3/15/08 6:41 PM
 

lorich
.

Member since 6/05

9987 total posts

Name:
Grammie says "Lora Gina"

Re: I am so ANGRY at my alarm company!

Posted by ave1024

The only real way to tell if you are being monitored is to manually set off the alarm and see if they call. They are SUPPOSED to try to call you first before they notify the cops. Trigger your alarm during the day by opening a door and see if they call. If they don't call, you have grounds to demand a refund.



We're dorks & manage to do this at least once a month - but not on purpose...Chat Icon Chat Icon

Posted 3/15/08 6:52 PM
 
 

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