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robcoll1002
My Beautiful Babies
Member since 5/05 2073 total posts
Name:
Colleen
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Re: Disappointed in my Shutterfly Christmas card....
I ordered my cards from Shutterfly also. When I uploaded my photos I thought the color looked a little off so I clicked on the picture to edit it and there's an option for saturation. I did all my pics in saturation and it made a huge difference. Maybe you can try that and see if they'll reprint them?
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Posted 12/7/11 6:59 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
KennysMommy
Never knew LOVE like it before
Member since 3/10 2640 total posts
Name:
Danielle
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Re: Disappointed in my Shutterfly Christmas card....
I once ordered a photo book from them and I disliked ONE picture. They had me take a picture of the page, upload it, and they credited me fully for the price, let me choose another picture, and get a replacement book. I got to KEEP the old one. They have GREAT customer service, so consider calling and getting replacements. It shouldn't be an issue.
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| Posted 12/7/11 7:47 PM |
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aliwnec10
mom of 3 boys
Member since 4/06 11426 total posts
Name:
Ali
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Re: Disappointed in my Shutterfly Christmas card....
Posted by Mere09
It's so hard NOT to use Shutterfly when they offer such great deals!
Lesson learned.
definitely call them. They'll rectify it and overnight new ones to you (or 2nd day air). 
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| Posted 12/7/11 8:25 PM |
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JDC112010
He's my hamball :)
Member since 10/10 1419 total posts
Name:
Jessica
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Re: Disappointed in my Shutterfly Christmas card....
Posted by cheryl28
Oh No! I just ordered from them last night. I have never had a problem. hopefully they will come ok. 
uh yeah, kinda makes me feel like I should have read this an hour ago. just ordered mine too, ive always used shutterfly for everything and never had an issue either.
my birth announcements a few weeks ago came out good.
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| Posted 12/7/11 9:34 PM |
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cds58019
The loves of my life :)
Member since 6/08 4276 total posts
Name:
Candice
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Re: Disappointed in my Shutterfly Christmas card....
Mine came out perfect this year, as they did last year too. I use shutterfly for everything and haven't had an issue but from what i've heard they are very good about fixing something if you are not happy with it. I would definitely give them a call, it couldn't hurt!
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| Posted 12/7/11 9:54 PM |
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teaforthree
My Handsome Boy!
Member since 12/10 2549 total posts
Name:
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Re: Disappointed in my Shutterfly Christmas card....
Posted by cds58019
Mine came out perfect this year, as they did last year too. I use shutterfly for everything and haven't had an issue but from what i've heard they are very good about fixing something if you are not happy with it. I would definitely give them a call, it couldn't hurt!
Good to know! I ordered my Christmas cards last night. Hopefully they come out great! I LOVE shutterfly!!! My brother says their pics come out too red, but I never found that...
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| Posted 12/7/11 9:55 PM |
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megsm3
Life is Good!!
Member since 8/06 3867 total posts
Name:
M
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Re: Disappointed in my Shutterfly Christmas card....
I would call them and let them know your card is not what you expected - tell them it came out too dark - they may let you re do the cards.
Last year we ordered from snapfish and the card was really dark, I called and they gave me my money back and I did not have to send back the bad card. I ordered a new card that came out sooo much better.
GL!
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| Posted 12/7/11 11:01 PM |
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butterfly20
Party of 5 - 2015
Member since 4/06 7390 total posts
Name:
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Re: Disappointed in my Shutterfly Christmas card....
did the photo once uploaded have a little hazard icon? I've uploaded some pictures that look clear on my computer then I get the hazard which means resolution is low and not recommended to print.
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| Posted 12/7/11 11:20 PM |
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MrsKS
Thank You St. Gerard.....
Member since 12/09 8306 total posts
Name:
Kerri
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Re: Disappointed in my Shutterfly Christmas card....
I've been using snapfish and my 4x7 pics aren't that clear.
so i was thinking of ordering xmas cards from shutterfly. now idk what to do or who to order from.
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| Posted 12/8/11 12:59 AM |
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MrsBurtch525
Year for change!
Member since 1/09 6017 total posts
Name:
Taryn
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Re: Disappointed in my Shutterfly Christmas card....
I have ordered with Shutterfly the last 2 Christmas's and they came great but my prints this year have been blurry and horrible so I went with cardstore.com and got 70% off and they did a wonderful job, i think they are my new holiday card place. I don't know what Shutterfly changed this year but they need to change it back!
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| Posted 12/8/11 8:43 AM |
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kabr13
LIF Toddler
Member since 2/09 470 total posts
Name:
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Re: Disappointed in my Shutterfly Christmas card....
Posted by PotofLuck06
I am in the minority, but I use Shutterfly all the time and just received my cards last week and they look great.
Could it be the paper? They offer matte and glossy. Could that affect the color, quality, possibly?
Me too, I thought my cards came out great! I was very happy with them. I also ordered calendars and I am very happy with how they came out as well.
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| Posted 12/8/11 9:33 AM |
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Mere09
So Dam* Lucky
Member since 10/08 6368 total posts
Name:
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Re: Disappointed in my Shutterfly Christmas card....
Posted by butterfly20
did the photo once uploaded have a little hazard icon? I've uploaded some pictures that look clear on my computer then I get the hazard which means resolution is low and not recommended to print.
No. My image was VERY high in resolution... the highest possible.
What you mentioned has happened to me before, but not in this case.
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| Posted 12/8/11 9:39 AM |
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Mere09
So Dam* Lucky
Member since 10/08 6368 total posts
Name:
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Re: Disappointed in my Shutterfly Christmas card....
I had a response waiting for me in my email this morning. This is what they had to say:
Dear Shutterfly Customer,
Thank you for contacting Shutterfly.
We are sorry to learn that the order did not arrive as expected.
Reprinting the cards would be of no use, as the reprints will turn out the same. However, we do value your business and give priority to the policy of customer satisfaction and product quality.
We have credited your account with 40 5x7 Folded cards and free 2-day shipping valid until 2012/1/23, so be sure to use them before expiration. To view the credits in your Shutterfly account, sign in and scroll down, click on "View special offers".
Please use a different image and place the fresh order.
Please let us know if we can offer any additional assistance.
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| Posted 12/8/11 9:41 AM |
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jamiemarie12
LIF Adult
Member since 10/09 1651 total posts
Name:
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Re: Disappointed in my Shutterfly Christmas card....
Posted by babylove26
Posted by pnbplus1
I had this issu with tiny prints. We used them for our birth announcements and last year's Christmas card and were extremely pleased.
We got our Christmas cards last night and are not thrilled with the printing. The pics we picked were great and high resolution but yet look a little grainy on the card. DH thinks it's the printing. Not bad enough to send back but not as wonderful as they have been in the past.
Yes! ours was grainy too. I never ordered from them before and only did it bc of the coupon codes and got it practically for free. if i would have had to pay the normal price i would have been 
I had issues with Tiny Prints. I ordered a blue Christening invitation and it came out in green. They were very good about fixing it and sent me a whole new order in the correct color and did not charge me anything.
If you have any problems with their work I would call, I am sure they will fix any problem you have.
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| Posted 12/8/11 9:47 AM |
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Lillykat
going along for the ride...
Member since 5/05 16253 total posts
Name:
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Re: Disappointed in my Shutterfly Christmas card....
Call them our stuff always comes out perfectly BUT one time I had an issue with some cards I ordered I called them and they put a rush on it and got me new ones in like 3 or 4 days and the new ones were perfect. This years ones were fine for us though.
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| Posted 12/8/11 5:18 PM |
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drwifettc
LIF Adult
Member since 6/10 2348 total posts
Name:
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Re: Disappointed in my Shutterfly Christmas card....
I would totally call them, I just ordered a mug and the writing was black on a blue background and on my computer it showed up fine (and it was their default color), but when it came in you could not see it. I called, they sent me a new one for free.
ETA: I also ordered my Christmas cards from them and they came out great. So did the prints I ordered.
Message edited 12/8/2011 5:28:15 PM.
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| Posted 12/8/11 5:27 PM |
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bugsmom
LIF Infant
Member since 2/10 178 total posts
Name:
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Re: Disappointed in my Shutterfly Christmas card....
I was disappointed in them, too. I called and they are sending me new cards and refunded me the $20 shipping I paid bc I wanted them 2 day shipping.
Very frustrated, loved last years card. Printing was not good this year. I ordered Matte cards on stationary paper, for $1.07 a card. UGH!!
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| Posted 12/8/11 7:05 PM |
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