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*** computer help needed***

Posted By Message

hmm
Sweet

Member since 1/14

8016 total posts

Name:

*** computer help needed***

over the last few days, when I try to get online, a warning POPs up saying you might have been infected with a virus and tells me to call some number.
I called just to see who the number goes to, and the claim they work with microsoft and would need to have access to my computer via them logging on to see what is going on.
They said I must have downloaded or deactivated something.

Has this happened to anyone?? what did you do

Posted 8/18/16 1:56 PM
 
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blu6385

Member since 5/08

8351 total posts

Name:

Re: *** computer help needed***

I would not trust the number you called.

You probably have a virus or malware do you have any virus/malware program you can run?

ETA: you can't just closed the pop ups and use the internet explorer?

If so clean out your cookies and history through the menu bars if you can there is a manual way you can do this also

Message edited 8/18/2016 2:09:31 PM.

Posted 8/18/16 2:06 PM
 

Tulips915
................

Member since 8/08

6851 total posts

Name:
Me

*** computer help needed***

SCAM. Don't call that #. Run an anti virus program and re-start your computer.

Message edited 8/18/2016 2:15:09 PM.

Posted 8/18/16 2:15 PM
 

hmm
Sweet

Member since 1/14

8016 total posts

Name:

Re: *** computer help needed***

Posted by blu6385

I would not trust the number you called.

You probably have a virus or malware do you have any virus/malware program you can run?

ETA: you can't just closed the pop ups and use the internet explorer?

If so clean out your cookies and history through the menu bars if you can there is a manual way you can do this also



I ran my program twice yesterday and it told me something suspect came up, it told me to send for debugging, so I did.

I didnt think about cookies, I try that next. thank you

Posted 8/18/16 2:16 PM
 

GoldenRod
10 years on LIF!

Member since 11/06

26792 total posts

Name:
Shawn

Re: *** computer help needed***

Posted by hmm

Posted by blu6385

I would not trust the number you called.

You probably have a virus or malware do you have any virus/malware program you can run?

ETA: you can't just closed the pop ups and use the internet explorer?

If so clean out your cookies and history through the menu bars if you can there is a manual way you can do this also



I ran my program twice yesterday and it told me something suspect came up, it told me to send for debugging, so I did.

I didnt think about cookies, I try that next. thank you



Which program(s) are you using?

Posted 8/18/16 3:46 PM
 

hmm
Sweet

Member since 1/14

8016 total posts

Name:

Re: *** computer help needed***

Posted by GoldenRod

Posted by hmm

Posted by blu6385

I would not trust the number you called.

You probably have a virus or malware do you have any virus/malware program you can run?

ETA: you can't just closed the pop ups and use the internet explorer?

If so clean out your cookies and history through the menu bars if you can there is a manual way you can do this also



I ran my program twice yesterday and it told me something suspect came up, it told me to send for debugging, so I did.

I didnt think about cookies, I try that next. thank you



Which program(s) are you using?



Mircosoft security essentials

Posted 8/18/16 4:13 PM
 
 

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