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My glass baking dish exploded in the oven... update at bottom

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shapla79
Where Does The Time Go?

Member since 11/07

4619 total posts

Name:

My glass baking dish exploded in the oven... update at bottom

I was roasting DD some squash in the oven and started hearing clinking noises in my kitchen within 15 minutes of placing the dish in the oven. I then discovered that my glass baking dish was shattering in the oven Chat Icon

I turned off the oven immediately and for the next hour or so the glass continued to clink and shatter. DH and I finally opened the oven a few hours later when the noise stopped and saw that the dish broke into 2 big pieces. There were shards of glass everywhere in the oven.

The baking dish was about 9 x 13 and I've used it for at least 6 years. Nothing like this has ever happened before and I'm nervous about putting another glass dish in my oven without goggles! BTW, the oven was only set to 375 degrees if that matters.

I'm not sure what Pyrex customer service is going to tell me...the stories DH found online were not that promising (they essentially blamed the customer). I'm assuming it's a freak occurrence and my bad luck, but still unsettling nevertheless.

I'm just happy that my kids were not in the kitchen when this happened!

It's hard to see, but here's a pic of the pyrex dish beginning to break:

External Image

Message edited 10/7/2010 9:37:14 AM.

Posted 10/6/10 4:06 PM
 
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MrsH2009
Thank you St. Gerard!

Member since 8/09

6631 total posts

Name:
M

Re: My glass baking dish exploded in the oven...

This happened to me with Pampered Chef stoneware. Everyone raves about them and mine cracked in 2 first time I used it. I'm Chat Icon to say I didn't even try to call customer service. I know they will replace, but I didn't think about it for a while.

Posted 10/6/10 4:21 PM
 

heathergirl
Cocktail Time!

Member since 10/08

4978 total posts

Name:
American mouth

Re: My glass baking dish exploded in the oven...

Sorry it happened!

I would honestly just chalk it up to use. Sometimes these things happen, there's no rhyme or reason. You got 6 good years out of it, I'd just replace it and move on Chat Icon

Posted 10/6/10 4:25 PM
 

Cheeks24
Living a dream

Member since 1/08

8589 total posts

Name:
Cheeks

Re: My glass baking dish exploded in the oven...

The glass may have been chipped and you didn't know, but I would still call.

I had an issue with my Corning Ware and I read online where people weren't successful. I called anyway and they shipped me a new dish!

Posted 10/6/10 5:44 PM
 

walkintomymind
LIF Adolescent

Member since 6/10

806 total posts

Name:
Sarah

Re: My glass baking dish exploded in the oven...

My Pampered Chef baking stone broke tooChat Icon

Posted 10/6/10 6:48 PM
 

MrsH2009
Thank you St. Gerard!

Member since 8/09

6631 total posts

Name:
M

Re: My glass baking dish exploded in the oven...

Posted by walkintomymind

My Pampered Chef baking stone broke tooChat Icon



Good to know, I was going to give them a second chance, but now I'm not. Thanks for sharing.

Posted 10/6/10 6:58 PM
 

LightUpOurLife
Totally in love

Member since 8/06

12785 total posts

Name:
Bonnie-Jean

Re: My glass baking dish exploded in the oven...

I'm in agreement with the poster who said it probably had a chip in it and this was the last hurrah. Pyrex is really good stuff, and I wouldn't hesitate in replacing it with another!

So glad nobody was harmed in the making of dinner.

Posted 10/6/10 7:52 PM
 

shapla79
Where Does The Time Go?

Member since 11/07

4619 total posts

Name:

Re: My glass baking dish exploded in the oven... (now with pic)

UPDATE:

I just called Pyrex and their customer service was fabulous. They apologized, asked me a bunch of questions about the incident, and then offered to replace it for free! I declined replacing it with another Pyrex glass dish, and then they offered to replace it with a CorningWare SimplyLite baking dish that's about the same size and made with a different type of glass.

Chat Icon Chat Icon Chat Icon

Posted 10/7/10 9:36 AM
 

Ophelia
she's baaccckkkk ;)

Member since 5/06

23378 total posts

Name:
remember, when Gulliver traveled....

Re: My glass baking dish exploded in the oven... update at bottom

oh no!! but great outcome.

hey, is that sweet dumpling squash? Chat Icon I love that!

Posted 10/7/10 9:48 AM
 

shapla79
Where Does The Time Go?

Member since 11/07

4619 total posts

Name:

Re: My glass baking dish exploded in the oven... update at bottom

Posted by Ophelia

oh no!! but great outcome.

hey, is that sweet dumpling squash? Chat Icon I love that!



It is sweet dumpling squash! I'm impressed by your squash knowledge! I'm only good at identifying butternut Chat Icon

Posted 10/7/10 9:59 AM
 

Ophelia
she's baaccckkkk ;)

Member since 5/06

23378 total posts

Name:
remember, when Gulliver traveled....

Re: My glass baking dish exploded in the oven... update at bottom

Posted by shapla79

Posted by Ophelia

oh no!! but great outcome.

hey, is that sweet dumpling squash? Chat Icon I love that!



It is sweet dumpling squash! I'm impressed by your squash knowledge! I'm only good at identifying butternut Chat Icon



it's the new favorite in our house. Chat Icon and ever since we started produce shopping at a local farm, I've learned a whole lot more about squash Chat Icon Chat Icon

we love it with butter or olive oil, a touch of salt, and cinnamon.

how do you do yours??

Posted 10/7/10 10:01 AM
 

shapla79
Where Does The Time Go?

Member since 11/07

4619 total posts

Name:

Re: My glass baking dish exploded in the oven... update at bottom

Posted by Ophelia

it's the new favorite in our house. Chat Icon and ever since we started produce shopping at a local farm, I've learned a whole lot more about squash Chat Icon Chat Icon

we love it with butter or olive oil, a touch of salt, and cinnamon.

how do you do yours??



That sounds yummy! I usually put in butter, nutmeg, brown sugar, and cinnamon.

Posted 10/7/10 10:08 AM
 

marieSand
Hello LIF!!!

Member since 8/10

1224 total posts

Name:
marie

Re: My glass baking dish exploded in the oven... update at bottom

WOW!! I can't believe that happened!

Posted 10/7/10 10:41 AM
 
 

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