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return or exchange

Posted By Message

springchick
make a wish

Member since 5/08

3566 total posts

Name:
justask

return or exchange

Why are store ask for ID to make an exchange even if you bring your recipe and you paid cash?. This happen today to a friend of mine in NY&C and I am just curios as why. I understand if it was paid with a CC or if you are asking for a refund but for an exchange??
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Posted 1/28/10 6:11 PM
 
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Mrs213
????????

Member since 2/09

18986 total posts

Name:

Re: return or exchange

not sure why they do it for an exchange but every store is different

I work in a store and the reason they take the people's info for cash refunds is because its so easy to duplicate/falsify cash receipts and this is how they catch people who are stealing - they keep a record - you can't believe what people do...

Posted 1/28/10 10:14 PM
 

DMT
LIF Adult

Member since 6/05

2277 total posts

Name:

Re: return or exchange

ny&co does it because they track the sales and returns...if you make too many returns they like ban you or something from returns....its insane....I love that store, almost all my stuff is from there but they are a tad loopy with the return stupidity....thats why I always try on there and when I order online I make sure I like it in the store first

Posted 1/29/10 7:59 AM
 

LightUpOurLife
Totally in love

Member since 8/06

12785 total posts

Name:
Bonnie-Jean

Re: return or exchange

For people who buy and return A LOOOTTTTTTT. They will ban them from returning over a certain amount of items after a while. Target does the same thing. They banned my GF. Chat Icon

Posted 1/29/10 9:03 AM
 

queensgal
Smile

Member since 4/09

3287 total posts

Name:

Re: return or exchange

They look for patterns and also to make sure a sales rep isn't hooking up a friend or something.

Posted 1/30/10 9:00 AM
 

KateDevine
*

Member since 6/06

24950 total posts

Name:

Re: return or exchange

Posted by DMT

ny&co does it because they track the sales and returns...if you make too many returns they like ban you or something from returns....its insane....I love that store, almost all my stuff is from there but they are a tad loopy with the return stupidity....thats why I always try on there and when I order online I make sure I like it in the store first




When I worked at Gap, there was a program out where they could falsify a receipt quite easily. So people would steal clothes, and then return it with a false receipt to get the cash back.

It takes just a few to ruin it forever everyone one. I think it makes sense to take people's licenses

Posted 1/30/10 3:29 PM
 

MissJones
I need a nap!

Member since 5/05

22150 total posts

Name:

Re: return or exchange

Oh man...I always try on at home and return. Chat Icon I hate hate hate dressing rooms!

Posted 1/31/10 10:28 AM
 
 

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