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Daisy32
Mommy
Member since 2/08 8081 total posts
Name:
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I freakin hate Kraupners!!!! UPDATE
Remember my whole $12k meds debacle???? And the end result was they told me to return the unused meds and they would credit my ins company....so that would help put money back toward my $20k lifetime IF max. I sent the meds back last week and now they're saying its passed the 30 day mark and they cant credit my ins company. I only got the meds on 8/6 so it hasnt even been 30 days yet!!!! I'm so ***** ticked off right now. I just dont need this!!!!!!!
I dont know who Dr. B spoke to or how he did it but Kraupners just called me twice to tell me they are crediting my insurance the full amount for the meds I returned!!!!! Thank you Dr. B!!!!!!!!
Message edited 9/4/2009 4:51:14 PM.
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Posted 9/4/09 12:53 PM |
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Long Island Weddings
Long Island's Largest Bridal Resource |
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Re: I freakin hate Kraupners!!!!
Did you speak to someone there to point out the 30 day deal? I think you need to call and demand to speak to a supervisor. I can't believe they are giving you such a hard time!!
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Posted 9/4/09 12:55 PM |
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Daisy32
Mommy
Member since 2/08 8081 total posts
Name:
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Re: I freakin hate Kraupners!!!!
Posted by BaseballWidow
Did you speak to someone there to point out the 30 day deal? I think you need to call and demand to speak to a supervisor. I can't believe they are giving you such a hard time!!
No last time I asked to speak to the supervisor I was told "Oh he's busy right now Mrs. **** " ***?!?!?!?!?
I just feel like its been one thing after another with this whole IVF cycle
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Posted 9/4/09 12:57 PM |
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skinny
3 boys and a princess!

Member since 11/08 8178 total posts
Name: Momma
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Re: I freakin hate Kraupners!!!!
Geez....like u don't have enough stress already. Can you call Dr. B's office and see if they can help? Can u try calling the insurance company? I would call back and tell them that you must speak with a supervisor immediately.
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Posted 9/4/09 1:02 PM |
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Re: I freakin hate Kraupners!!!!
Call back and tell them you'll wait for the very busy supervisor!! It was there error in the first place, if you ask me!
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Posted 9/4/09 1:02 PM |
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MetsGirl07
LIF O2 Vendor

Member since 12/07 16202 total posts
Name: Deanna
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Re: I freakin hate Kraupners!!!!
OMG LISA i am furious for you!! you need to keep calling them and harrass them if you have to.. to get a darn supervisor on the phone!! demand some answers... like you said it hasnt even been 30 days!! W T F
and call dr. b too.. i am sure he can maybe put in a call to them too.. i would hope so at least!
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Posted 9/4/09 1:05 PM |
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WNA01
my 2 boys
Member since 10/08 4240 total posts
Name:
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Re: I freakin hate Kraupners!!!!
thats absolutly insane. If they rcved it b4 the 30 day mark why are they giving u a hard time?????? I would keep calling and calling and irritating the hell out of them until i get a supervisor. I would even go as far as recording it and letting them know u are recording the convo.
Im really sorry u are stressing over this.. its so unnecessary
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Posted 9/4/09 1:16 PM |
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Daisy32
Mommy
Member since 2/08 8081 total posts
Name:
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Re: I freakin hate Kraupners!!!!
I sent Dr. B an email....I know he'll help me out
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Posted 9/4/09 1:33 PM |
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MetsGirl07
LIF O2 Vendor

Member since 12/07 16202 total posts
Name: Deanna
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Re: I freakin hate Kraupners!!!!
Posted by daisy32
I sent Dr. B an email....I know he'll help me out
keep us updated Lisa! i hope you get this straightened out soon!
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Posted 9/4/09 1:37 PM |
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Re: I freakin hate Kraupners!!!!
Posted by daisy32
I sent Dr. B an email....I know he'll help me out
Keep us posted! There has to be a resolution in sight!!
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Posted 9/4/09 1:38 PM |
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lolipep
My prayers have been answered

Member since 10/08 3642 total posts
Name: Lori
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Re: I freakin hate Kraupners!!!!
I woould keep calling until you get a supervisor on the phone nonesense like this gets so angry!! please keep us updated and good luck sorry
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Posted 9/4/09 1:53 PM |
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Daisy32
Mommy
Member since 2/08 8081 total posts
Name:
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Re: I freakin hate Kraupners!!!! UPDATE
bump
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Posted 9/4/09 4:51 PM |
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smp123
Praying for the LOs!

Member since 1/09 1630 total posts
Name:
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Re: I freakin hate Kraupners!!!! UPDATE
YAYAYAYAY! that's great news!!
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Posted 9/4/09 5:18 PM |
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ETAB
Mother Mary Pray for us

Member since 7/07 2052 total posts
Name:
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Re: I freakin hate Kraupners!!!! UPDATE
Awesome LISA!!! That is huge.,.. go Dr. B!!!!
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Posted 9/4/09 5:21 PM |
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MetsGirl07
LIF O2 Vendor

Member since 12/07 16202 total posts
Name: Deanna
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Re: I freakin hate Kraupners!!!! UPDATE
WOOHOO!! that is awesome Lisa!
and go Dr .B! he is the man!
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Posted 9/4/09 5:29 PM |
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lolipep
My prayers have been answered

Member since 10/08 3642 total posts
Name: Lori
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Re: I freakin hate Kraupners!!!! UPDATE
That's awesome!!!
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Posted 9/4/09 7:12 PM |
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inbliss
I'm a mommy to a 2 year old!!!
Member since 1/08 1694 total posts
Name: Andrea
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Re: I freakin hate Kraupners!!!! UPDATE
What great news!!!
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Posted 9/4/09 7:32 PM |
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ricaim
LIF Adult

Member since 8/09 1201 total posts
Name:
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Re: I freakin hate Kraupners!!!! UPDATE
wow- what a relief for you. He must have given them a stern talking to for making you go through this.
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Posted 9/4/09 9:08 PM |
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LIBOUND
Texting king

Member since 10/05 5289 total posts
Name: Suzy
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Re: I freakin hate Kraupners!!!! UPDATE
Yes!!! I knew Dr. B's office would come thru. It's just how they operate.
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Posted 9/5/09 7:49 AM |
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babycranium
LIF Infant
Member since 8/09 87 total posts
Name: Roberta
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Re: I freakin hate Kraupners!!!! UPDATE
That is so AWESOME! I'm so glad you don't have to worry about that anymore!!!!
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Posted 9/5/09 8:16 AM |
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Re: I freakin hate Kraupners!!!! UPDATE
So happy it all worked out, Lisa. Now let's hope you got that refund for no reason!!
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Posted 9/5/09 10:26 PM |
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