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my doctor's office is now CHARGING to use the online portal

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Mushesgirl
Too blessed to be stressed

Member since 4/09

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my doctor's office is now CHARGING to use the online portal

$30 a year! I was like are u serious right now? Mad. And I refused to pay.

So now when I want my labs, i'm calling your dumb office and making you fax it to me.

Chat Icon Chat Icon Chat Icon

vent over

Posted 3/4/16 9:20 PM
 
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JME78
LIF Adult

Member since 11/09

3672 total posts

Name:

Re: my doctor's office is now CHARGING to use the online portal

wtf!

Posted 3/4/16 9:39 PM
 

StaceyWill
It's a girl!!!

Member since 6/10

21539 total posts

Name:
Stacey

Re: my doctor's office is now CHARGING to use the online portal

Wow, that's nuts!

Posted 3/4/16 9:40 PM
 

Mushesgirl
Too blessed to be stressed

Member since 4/09

6691 total posts

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Re: my doctor's office is now CHARGING to use the online portal

I know! This is a group affiliated with NYU located in the city so i'm sure that has something to do with it Chat Icon

Posted 3/4/16 9:58 PM
 

hmm
Sweet

Member since 1/14

8016 total posts

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Re: my doctor's office is now CHARGING to use the online portal

Chat Icon Chat Icon I would have them mail me my results :)

Message edited 3/4/2016 10:09:41 PM.

Posted 3/4/16 10:09 PM
 

jessnbrian
Only God knows His plan for us

Member since 4/13

7238 total posts

Name:
Jessica

Re: my doctor's office is now CHARGING to use the online portal

Ummm I'll be really honest, I'm usually the first to say a doctors gotta charge what a doctors gotta charge, but I'm pretty certain they can't charge for that per HIPAA. I can look it up when I'm not crawling into bed, but I know if records are sent via electronic format they cannot charge pursuant to HIPAA & HITEC... I am pretty sure that since this is a part of the meaningful use they can't charge. I would say you spoke someone you know who told you that they thought this was illegal and therefore you want to continue to use the portal free of charge as is your right per HIPAA & HITECH

Posted 3/6/16 12:02 AM
 

Mushesgirl
Too blessed to be stressed

Member since 4/09

6691 total posts

Name:

Re: my doctor's office is now CHARGING to use the online portal

Posted by hmm

Chat Icon Chat Icon I would have them mail me my results :)



totally going to do that!!

Posted 3/6/16 9:31 AM
 

Mushesgirl
Too blessed to be stressed

Member since 4/09

6691 total posts

Name:

Re: my doctor's office is now CHARGING to use the online portal

Posted by jessnbrian

Ummm I'll be really honest, I'm usually the first to say a doctors gotta charge what a doctors gotta charge, but I'm pretty certain they can't charge for that per HIPAA. I can look it up when I'm not crawling into bed, but I know if records are sent via electronic format they cannot charge pursuant to HIPAA & HITEC... I am pretty sure that since this is a part of the meaningful use they can't charge. I would say you spoke someone you know who told you that they thought this was illegal and therefore you want to continue to use the portal free of charge as is your right per HIPAA & HITECH



I hadn't thought of this. Well I wonder if they can charge for this "service" since they can still fax/mail you your records. Also some places charge per page for records. But interesting thought!

Posted 3/6/16 9:32 AM
 

Chai77
Brighter days ahead

Member since 4/07

7364 total posts

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Re: my doctor's office is now CHARGING to use the online portal

That is ridiculous. Can you FM me the name of this facility? My kids ped is in a group affiliated with nyu too.

Posted 3/6/16 9:38 AM
 

summerBaby10
let's be nice

Member since 9/07

10208 total posts

Name:
Wifey

Re: my doctor's office is now CHARGING to use the online portal

That is crazy! I don't like those things anyway!

Posted 3/7/16 7:47 AM
 

hcsf
LIF Adolescent

Member since 8/07

792 total posts

Name:

Re: my doctor's office is now CHARGING to use the online portal

In order for the doctors to get incentive money from CMS, they need to provide electronic access to their patients. I have NEVER heard of anyone charging to use it. That is just crazy.

Posted 3/7/16 8:31 AM
 

Bridex100
Two Under Two Mommy

Member since 3/08

10420 total posts

Name:
Momx100

Re: my doctor's office is now CHARGING to use the online portal

Our ped office doesn't have an online portal so I would gladly pay. They take faxes but not emails. I feel they are not part of the 20th century.

Posted 3/7/16 9:30 AM
 

lipglossjunky73
My Everything!

Member since 11/05

35670 total posts

Name:
<3

Re: my doctor's office is now CHARGING to use the online portal

wait - Huntington Medical Group???

Posted 3/7/16 11:27 AM
 

Mushesgirl
Too blessed to be stressed

Member since 4/09

6691 total posts

Name:

Re: my doctor's office is now CHARGING to use the online portal

Posted by lipglossjunky73

wait - Huntington Medical Group???



no this is in the city

Message edited 3/7/2016 7:19:18 PM.

Posted 3/7/16 7:19 PM
 

sfp0701
Liam's Mommy!

Member since 1/07

9764 total posts

Name:
Tricia

Re: my doctor's office is now CHARGING to use the online portal

Posted by Mushesgirl

Posted by lipglossjunky73

wait - Huntington Medical Group???



no this is in the city

It's an NYU affiliate. Are they using EPIC? (It would be called MYCHART).

My dr is NYU/Langone. So I am curious if I am going to hear this too.

Posted 3/8/16 6:49 AM
 

Mushesgirl
Too blessed to be stressed

Member since 4/09

6691 total posts

Name:

Re: my doctor's office is now CHARGING to use the online portal

Posted by sfp0701

Posted by Mushesgirl

Posted by lipglossjunky73

wait - Huntington Medical Group???



no this is in the city

It's an NYU affiliate. Are they using EPIC? (It would be called MYCHART).

My dr is NYU/Langone. So I am curious if I am going to hear this too.



No, they are using their own site. I also have a MYCHART login separate from them. I don't know if MYCHART is also going to be chargingChat Icon

Posted 3/8/16 7:59 PM
 

Mushesgirl
Too blessed to be stressed

Member since 4/09

6691 total posts

Name:

Re: my doctor's office is now CHARGING to use the online portal

Update: so the change has happened and I no longer have access to the portal. I have not paid.

Posted 7/9/16 9:07 AM
 
 

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