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luvbuffet
LIF Adult
Member since 7/10 6470 total posts
Name:
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Etsy
I ordered 7 bracelets from an etsy vendor 2 weeks ago. She was super responsive when I placed the order. 3 days ago I senther a message asking her the status because I need the bracelets by this Friday- Saturday. No response! I sent her another message the next day. Nothing. Today I justsent her "????"
Wtf do I do??? I really need these bracelets by the weekend. Her page says orders ready to ship 1-2weeks. I will even pay for overnight ifi have to,but she won't respond!!!
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Posted 12/3/15 9:42 AM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
EandF
LIF Adult
Member since 11/11 1674 total posts
Name:
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Re: Etsy
Threaten her with a bad review and see if it lights a fire underneath her. If she cares about her reviews, it should motivate her. Also, tell her to ship it for when you need it at her expense. Considering you've reached out multiple times with no response, it's the least she could do.
Worst case scenario, you may not get the bracelets and you will need to get your $$ back.
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| Posted 12/3/15 10:31 AM |
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DiamondGirl
You are my I love you
Member since 7/09 18802 total posts
Name:
DiamondMama
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Re: Etsy
Posted by EandF
Threaten her with a bad review and see if it lights a fire underneath her. If she cares about her reviews, it should motivate her. Also, tell her to ship it for when you need it at her expense. Considering you've reached out multiple times with no response, it's the least she could do.
Worst case scenario, you may not get the bracelets and you will need to get your $$ back.
ITA. That is just terrible business!
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| Posted 12/3/15 10:38 AM |
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luvbuffet
LIF Adult
Member since 7/10 6470 total posts
Name:
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Re: Etsy
She has over a thousand positive reviews. I am so upset!!! I really really need these bracelets this weekend. I'm crying over this. All I want is the status. Ingoing to have someone else contact her and see if she responds. I'm also questioning my own sanity and keep checking to seeif I've been sending myself messages and not her
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| Posted 12/3/15 10:46 AM |
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NervousNell
Just another chapter in life..
Member since 11/09 54921 total posts
Name:
..being a mommy and being a wife!
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Re: Etsy
Ugh I feel you.
I hate etsy. I really do.
People have no sense of good business.
What is wrong with them?
I don't care how many positive reviews a shop gets...I always have issues.
Same thing happened to me with a shirt for my DD"s bday. Until I gave a bad review. Then she came out of the woodwork all of a sudden and sweet as pie.
It's sad
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| Posted 12/3/15 10:53 AM |
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luvbuffet
LIF Adult
Member since 7/10 6470 total posts
Name:
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Re: Etsy
I told her if she can't complete my order to let me know so ican order from someone else. Why are people such f!ck ups???
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| Posted 12/3/15 11:01 AM |
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pjt212301
LIF Adult
Member since 7/12 1215 total posts
Name:
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Etsy
Is there some sort of customer service at Etsy that might be able to help? Maybe if they get a hold of her, she'll respond
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| Posted 12/3/15 11:12 AM |
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NervousNell
Just another chapter in life..
Member since 11/09 54921 total posts
Name:
..being a mommy and being a wife!
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Re: Etsy
I hate to say it but the best way to get a response in a situation like this is to leave bad feedback.
I got a response LIGHTENING fast the second my feedback hit.
Amazing huh?
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| Posted 12/3/15 11:25 AM |
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luvbuffet
LIF Adult
Member since 7/10 6470 total posts
Name:
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Re: Etsy
she sent me a generic message TODAY saying orders will be shipped out dec 2. i flipped out on her . also asked if it went out, if it didnt- id like to pay for overnight and if it did go out a tracking #
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| Posted 12/3/15 1:45 PM |
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BargainMama
LIF Adult
Member since 5/09 15660 total posts
Name:
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Re: Etsy
Posted by luvbuffet
she sent me a generic message TODAY saying orders will be shipped out dec 2. i flipped out on her . also asked if it went out, if it didnt- id like to pay for overnight and if it did go out a tracking #
December 2nd was yesterday though! She is probably lying. I can't stand Etsy. I find nice stuff on there, But they always have an EXCUSE why the stuff isn't mailed when it's supposed to. The most popular is the husband in the hospital excuse.
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| Posted 12/3/15 2:05 PM |
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NYCGirl80
I love my kiddies!
Member since 5/11 10413 total posts
Name:
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Re: Etsy
There's a way to report an issue and Etsy tries to resolve it. It's not quick, but it helped me get my money back once when the vendor admitted she made a mistake but then expected me to be ok with the incorrect order.
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| Posted 12/3/15 2:32 PM |
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JennCo
My greatest joy is my baby boy
Member since 1/07 2772 total posts
Name:
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Re: Etsy
give her a bad review and you'll see how quick she responds! etsy can be a PIA that way.
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| Posted 12/3/15 4:00 PM |
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BargainMama
LIF Adult
Member since 5/09 15660 total posts
Name:
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Etsy
Just know that if you get a refund by going through their dispute process, you lose your ability to leave feedback. So leave the feedback before you dispute!
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| Posted 12/4/15 10:14 AM |
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luvbuffet
LIF Adult
Member since 7/10 6470 total posts
Name:
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Re: Etsy
she is ignoring me! if i leave a bad review before i get my merchandise, im afraid she'll screw me over
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| Posted 12/4/15 11:29 AM |
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blu6385
Member since 5/08 8351 total posts
Name:
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Re: Etsy
I am sorry you are dealing with this but at this point I would just assume you are not getting it by tomorrow.   
I am surprised how many people have had issues. I have ordered several times from there with no issues. one time I got a product I was not happy about and the seller refunded me the money and paid to have it shipped back.
only issue I had recently was that I contacted the seller before I ordered and never heard back from them. I didn't end up placing and order.
Now that I think of it though I don't think I have ever ordered anything from etsy without first contacting them to ask questions and confirm delivery time.
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| Posted 12/4/15 12:19 PM |
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luvbuffet
LIF Adult
Member since 7/10 6470 total posts
Name:
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Re: Etsy
we exchanged several messages before i placed the order. she got back to me within SECONDS. now? a generic message 4 days later? she has more than 1300 positive reviews. WHY ME?!?!? im really upset because the people I got these gifts for went through a tough time recently and i dont seem them often.
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| Posted 12/4/15 12:43 PM |
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2BadSoSad
LIF Adult
Member since 8/12 6791 total posts
Name:
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Re: Etsy
Does her shop have a message on the homepage about holiday shipping times? Did your order fall within the noted production PLUS shipping times?
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| Posted 12/4/15 12:45 PM |
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luvbuffet
LIF Adult
Member since 7/10 6470 total posts
Name:
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Re: Etsy
its been 2 weeks. all i want at this point is STATUS on my order. she sent a generic message on dec 3rd stating orders will be shipped on Dec 2nd.
i asked her if it def went out yesterday ( dec 2nd) if not, can i purchase overnight shipping? and if it already went out, is there a tracking number. did I get a response? of course not.
Im upset that Im being ignored. Im SAD i wont get it in time. Shes just completely ignoring me.
$200+ order to get ignored? not cool.
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| Posted 12/4/15 12:55 PM |
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2boys1girl
and one more girl on the way!
Member since 5/10 2954 total posts
Name:
D
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Re: Etsy
Posted by luvbuffet
its been 2 weeks. all i want at this point is STATUS on my order. she sent a generic message on dec 3rd stating orders will be shipped on Dec 2nd.
i asked her if it def went out yesterday ( dec 2nd) if not, can i purchase overnight shipping? and if it already went out, is there a tracking number. did I get a response? of course not.
Im upset that Im being ignored. Im SAD i wont get it in time. Shes just completely ignoring me.
$200+ order to get ignored? not cool.
PM her info I'll do a fake request for something and she if she responds
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| Posted 12/4/15 1:04 PM |
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