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Writing letters to companies for defective products
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JennB
My princess <3
Member since 5/09 2473 total posts
Name:
Jenn
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Writing letters to companies for defective products
I have two items that broke from being defective (a crib and a pari of shoes) I was chatting with my friend and she said I should definitely write letters to the companies.
Maybe this is a dumb question but, other than describing what was wrong, what would you write?
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Posted 4/3/11 7:30 AM  |
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KennysMommy
Never knew LOVE like it before
Member since 3/10 2640 total posts
Name:
Danielle
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Re: Writing letters to companies for defective products
Whenever I wrote to companies, I wrote asking for refunds. Usually they give you a coupon to purchase a new product of theirs....
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| Posted 4/3/11 8:15 AM |
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BsMomma2014
Fly high little one
Member since 6/10 2662 total posts
Name:
nicole
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Re: Writing letters to companies for defective products
Posted by KennysMommy
Whenever I wrote to companies, I wrote asking for refunds. Usually they give you a coupon to purchase a new product of theirs....
I agree and state your disappointment in the product as well
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| Posted 4/3/11 8:18 AM |
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JennB
My princess <3
Member since 5/09 2473 total posts
Name:
Jenn
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Re: Writing letters to companies for defective products
Thanks!
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| Posted 4/3/11 10:39 AM |
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fight the future
Master of my domain.
Member since 3/10 2067 total posts
Name:
Rebecca
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Re: Writing letters to companies for defective products
yes definitely write and explain what the problem is and what you would like them to do about it.
photo copy it if its for something big (like the crib) in case they dont get back to you... so that you can say 'look i already wrote to you on this date'.
give them the opportunity to fix it. most companies will!!
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| Posted 4/3/11 10:49 AM |
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debidonnamom
Kindness matters
Member since 12/10 1903 total posts
Name:
Mary (MOB)
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Re: Writing letters to companies for defective products
Jenn, I just called Procter/Gamble, about my allergic response to April Fresh Downey, with "pearls". They sent me a refund immediately!!! Is there a toll free number you can call? Mary
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| Posted 4/3/11 11:18 AM |
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