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Any Hyundai People out there? UPDATED in original post

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Domino
Always My Miracle

Member since 9/05

9924 total posts

Name:

Any Hyundai People out there? UPDATED in original post

I took my new Hyundai Sante Fe in to be looked at because I was having transmission issues. It has 5K miles on it. They just called to let me know my vehicle was ready. When I asked what the issue was they said the computer's shifting pattern has to be erased and reset. That the car should only have one driver for the first couple thousand of miles otherwise the computer gets "confused" since it is programmed to learn the shifting pattern of the primary driver. Someone please talk me down from the ledge before I go an pick up the vehicle because this sounds absurd to me. Are they telling me my husband cant drive our new vehicle because the car cant "handle" multiple drivers??????Chat Icon Am I going to have this issue everytime my husband drives? I drive during the week by my husband drives on the weekends when we go out together. I'm NOT going to tell my husband that he CAN'T drive OUR vehicle.Chat Icon Chat Icon Chat Icon

UPDATE: Here is the official word from the Hyundai service...transmission is controlled by computer...there are no belt or things to "adjust." The computer learns certain shifting patters based upon what it has done in the past. When another person drives it, the computer gets confused and can cause the transmission to not shift into gear at the same RPMs as it would when the primary driver does. Therefore it is recommended that for the first several thousand miles, it should have only one driver....until it is "broken in." When I told the tech that it was ludicrous for my husband to not be able to drive the vehicle he stated it was "just a recommendation."Chat Icon However, they did give me my oil change for free since I was ticked offChat Icon

Message edited 9/22/2010 3:03:41 PM.

Posted 9/22/10 11:36 AM
 
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AngnShaun
Sisters

Member since 1/10

21015 total posts

Name:
Ang

Re: Any Hyundai People out there? Or car people in general????

that sounds absurd...

Posted 9/22/10 11:39 AM
 

greenfreak
.

Member since 9/06

11483 total posts

Name:
greenfreak

Re: Any Hyundai People out there? Or car people in general????

My parent's neighbor has a new Hyundai and one day, he couldn't start the car. They had to tow it to the dealership to get it fixed. Computer problem.

The SAME day my Dad was driving their 1 year old Hyundai Tucson and the car was running rough and he had trouble starting it. Towed to dealer, computer problem.

I'm wondering if this is one of those things that will turn into a mass recall. They had had absolutely no issues prior to this. It seems weird, all these coincidences.

Posted 9/22/10 11:48 AM
 

JoJo2010
Happy Family

Member since 8/09

6266 total posts

Name:
JO

Re: Any Hyundai People out there? Or car people in general????

DH has a Hyundai Sonata and never had this problem. It sounds weird to me!

Posted 9/22/10 12:06 PM
 

CouponKT
Our family is complete

Member since 6/06

16494 total posts

Name:
K

Re: Any Hyundai People out there? Or car people in general????

this is another case of computers complicating things, not really making life easier Chat Icon

Posted 9/22/10 1:27 PM
 

Shorty
.

Member since 5/05

30390 total posts

Name:
really

Re: Any Hyundai People out there? Or car people in general????

i've had several customers tell me that they'll never buy hyundai again bc of the same computer issues.

hope your problems are resolved quickly!

Posted 9/22/10 1:31 PM
 

KartveliT
...

Member since 1/08

8363 total posts

Name:

Re: Any Hyundai People out there? Or car people in general????

We have Sonata, never had any problems with it, we actually LOVE the car.

Posted 9/22/10 1:48 PM
 

Cindyrella
LIF Toddler

Member since 8/08

403 total posts

Name:
Cindy

Re: Any Hyundai People out there? Or car people in general????

Check your owners manual - if this is true it should be mentioned in there.

I have an older Santa Fe and the manual mentions something about "breaking in " the car - but specifically about not driving over 55mph and things like that.

Posted 9/22/10 2:06 PM
 

IrishLasss334
I'll be there soon!

Member since 1/08

6549 total posts

Name:
Patty

Re: Any Hyundai People out there? Or car people in general????

My MIL had a problem with her 1 year old Santa Fe this summer - needed a new computer. But she was never told when she got it no one else should drive it, my DH drove it and so does her BF.

Posted 9/22/10 2:20 PM
 

MorningCuppaCoffee
Tired!

Member since 12/07

16353 total posts

Name:
Allison

Re: Any Hyundai People out there? Or car people in general????

That sounds ridiculous-----like one of those radio station phone scam calls.


I hope you get it figured out. Chat Icon

Posted 9/22/10 2:27 PM
 

PotofLuck06
Our Baby Boy Is Here!!!

Member since 11/06

13241 total posts

Name:
Betsy

Re: Any Hyundai People out there? Or car people in general????

We have Santa Fe's and Tuscon's and an Elantra in our family - we like Hyundai's!

All we were ever told was to keep it under 55 mph for the 1st 1000 miles, which we did for each. We haven't had any computer issues (knock on wood).

ETA: Did you take it to the dealership for the repair or a car garage?

Message edited 9/22/2010 2:29:56 PM.

Posted 9/22/10 2:29 PM
 

PrettyPeonies
GAW my baby boy <3

Member since 8/10

3874 total posts

Name:
Pino

Re: Any Hyundai People out there? Or car people in general????

My MIL has one it has to be at least 5yrs old now. I have never heard of her having a problem like that!!! So ridiculous!!!!

Posted 9/22/10 2:32 PM
 

JennZ
MY LIFE!!

Member since 8/05

25463 total posts

Name:

Re: Any Hyundai People out there? Or car people in general????

Can i ask why it has to be under 55 mph. I think that is nuts. Who can do that?

Posted 9/22/10 2:41 PM
 

NervousNell
Just another chapter in life..

Member since 11/09

54921 total posts

Name:
..being a mommy and being a wife!

Re: Any Hyundai People out there? UPDATED in original post

That is the most ridiculous thing I have ever heard of.
And I LOVE Hyundai's...
W T F

Posted 9/22/10 3:08 PM
 
 

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