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Has anyone ever NOT received a Rue La La purchase?

Posted By Message

Jenn627
Laaaaaaaambert!

Member since 5/08

9818 total posts

Name:
Jenn

Has anyone ever NOT received a Rue La La purchase?

I ordered a Vera Bradley bag and it says it was delivered but I never received it...

I am so aggravated. I do 99% of my shopping online. Lamps, mirrors, clothes, gifts, home decor, etc. I never have to sign for my packages and this has NEVER happened to me before.

I mean - $400 lamps have been sitting on my stoop and I don't get a $35 bag? I am annoyed.

Posted 9/9/09 11:24 AM
 
Long Island Weddings
Long Island's Largest Bridal Resource

KGools
Happy

Member since 9/06

9532 total posts

Name:
Kim

Re: Has anyone ever NOT received a Rue La La purchase?

Yikes! Jenn, I would definitely call them. My sister (J) orders from them ALL the time and has never had a problem.

Posted 9/9/09 11:46 AM
 

Tine73

Member since 3/06

22093 total posts

Name:
*********

Re: Has anyone ever NOT received a Rue La La purchase?

I have always received everything and usually pretty quick.

Posted 9/9/09 12:01 PM
 

fabrichick
LIF Adult

Member since 5/05

2479 total posts

Name:

Re: Has anyone ever NOT received a Rue La La purchase?

The only issue I had was the super put my Ruelala box in my neighbors apt. But I always get my shipments from them.

Have them do an investigation.

Posted 9/9/09 11:56 PM
 

chrisnjoe8108
He's 1!

Member since 8/08

5649 total posts

Name:
Chris

Re: Has anyone ever NOT received a Rue La La purchase?

I have never had a problem. I ordered several of the vera bradley bags when they had them and i received all of them last week. I would definitely call them.

Posted 9/10/09 5:59 AM
 

Jenn627
Laaaaaaaambert!

Member since 5/08

9818 total posts

Name:
Jenn

Re: Has anyone ever NOT received a Rue La La purchase?

I did contact customer service.

I'm glad I'm the only one because this has NEVER happened to me before. Ever. In my whole history of ordering online! Chat Icon

I feel so bad too - b/c I didn't have to sign for it - like they don't believe me, you know?

Posted 9/10/09 10:29 AM
 
 

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