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So mad at Old Navy right now!

Posted By Message

curliegirl
He's here!!!!

Member since 3/06

10128 total posts

Name:
Gina

So mad at Old Navy right now!

They were having a maternity and baby sale that ended yesterday, 50% off.

I got my favorite pants in another color a few tops and some baby stuff for a friend. Got free shipping too! I went thorough the whole purchasing process.

Then I washed a cami last night and it came out with PURPLE sploches on it!!! So when I went to call them today I see my order is still open, the pants and a top are not available and taken out of my cart, and everything is full price!!! Chat Icon

When I called to tell her about the cart and the stained cami, she put me on hold and said there was nothing she could do but give me 10% off.

Ummmmmmm, yesterday everything was 50% OFF!!!!!!

Great customer service. Chat Icon

AND I have to send the cami back or bring it to a store for a credit. But I want another cami!!!!!! Chat Icon

Message edited 9/21/2007 11:49:02 AM.

Posted 9/21/07 11:48 AM
 
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2BEANS
wow time is going fast.

Member since 9/07

16106 total posts

Name:
Tina

Re: So mad at Old Navy right now!

did you try bringing to the store.. maybe they will be a bit more reasonable.

Posted 9/21/07 11:49 AM
 

Mrs. Patticakes
SPREAD KINDNESS

Member since 9/06

17330 total posts

Name:

Re: So mad at Old Navy right now!

Chat Icon Chat Icon Chat Icon Chat Icon

Posted 9/21/07 12:47 PM
 

neener1211
:-)

Member since 4/07

22952 total posts

Name:
J

Re: So mad at Old Navy right now!

I don't think an actual store will be reasonable, only bc they usually say-online is online, the store is different. BUT you might find stuff on sale at a store.

If it makes you feel any better, I ordered from their sale, and the day later, (the third time this happened with them) my cc # was stolen and had to be cancelled. And I am pretty sure it is someone online with them bc it always happens when I order online from them. I just didn't put 2 and 2 together until this time.Chat Icon

Posted 9/21/07 1:15 PM
 

imyself

Member since 10/06

2938 total posts

Name:
me

Re: So mad at Old Navy right now!

Posted by neener1211

I don't think an actual store will be reasonable, only bc they usually say-online is online, the store is different. BUT you might find stuff on sale at a store.

If it makes you feel any better, I ordered from their sale, and the day later, (the third time this happened with them) my cc # was stolen and had to be cancelled. And I am pretty sure it is someone online with them bc it always happens when I order online from them. I just didn't put 2 and 2 together until this time.Chat Icon



Oh no I just ordered from them. Now I am sorry I did Chat Icon

Posted 9/21/07 2:21 PM
 

Kidsaplenty
Sister love

Member since 2/06

5971 total posts

Name:
Stephanie

Re: So mad at Old Navy right now!

I usually have no problems with Old Navy. But I had my cart FULL and went to order this morning and it was $200 more than yesterday (I guess thats when the sale ended).

I'm sorry you had a problems with them.

Posted 9/21/07 2:27 PM
 

neener1211
:-)

Member since 4/07

22952 total posts

Name:
J

Re: So mad at Old Navy right now!

Posted by imyself

Posted by neener1211

I don't think an actual store will be reasonable, only bc they usually say-online is online, the store is different. BUT you might find stuff on sale at a store.

If it makes you feel any better, I ordered from their sale, and the day later, (the third time this happened with them) my cc # was stolen and had to be cancelled. And I am pretty sure it is someone online with them bc it always happens when I order online from them. I just didn't put 2 and 2 together until this time.Chat Icon



Oh no I just ordered from them. Now I am sorry I did Chat Icon



I am sure you'll be fine...I think they just hate me, and me alone.

Posted 9/21/07 2:34 PM
 
 

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