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rose825
Best Friends

Member since 6/05 10228 total posts
Name:
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Weird conversation I just had with Target
Target: Hi this is Tiffany, how may I help you (in thick Indian accent) Me: I was calling to see if you can waive my late fee... T: Ok, let me check for you. May I waive a portion of the late fee as a convenience Me: I'm sorry, could you repeat that T: Sure, may I waive a portion of the late fee as a convenience to you. Me: I'm sorry your asking me that? T: yes, may I waive a portion of the late fee as a convenience Me: Um... if your asking me, then no. Can you waive the entire fee? T: Ok, yes. Thank you mam, as a convenience I have waived the full late fee......
I guess they are outsourcing to India too now. I usually hate the whole scripted thing but today it worked to my advantage
Thanks "Tiffany"
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Posted 11/10/07 10:36 AM |
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Long Island Weddings
Long Island's Largest Bridal Resource |
Goldi0218
My miracles!

Member since 12/05 23902 total posts
Name: Leslie
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Re: Weird conversation I just had with Target
Wow, How scripted and rigid.
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Posted 11/10/07 10:37 AM |
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jjk1007
LIF Toddler

Member since 11/07 437 total posts
Name: Jaclyn (former '07 LIW'er)
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Re: Weird conversation I just had with Target
well that worked out well!
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Posted 11/10/07 10:37 AM |
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Marcie
Complete Happiness :)
Member since 5/05 27789 total posts
Name: LOVE being a Mommy!
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Re: Weird conversation I just had with Target
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Posted 11/10/07 10:38 AM |
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CunningOne
***
Member since 5/05 26975 total posts
Name:
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Re: Weird conversation I just had with Target
Glad you got it waived! I called my Chase cc about a $39 late fee. The guys answered and said how may I help you. I said I have this late fee, and before I could finish, he said he would remove all charges and could he help me with anything else. Easiest phone call ever.
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Posted 11/10/07 10:43 AM |
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alnem
This is gonna be a good year!

Member since 2/06 9562 total posts
Name: Emily
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Re: Weird conversation I just had with Target
was she expecting you to say "sure only waive PART of the fee. i'll be more than happy to pay the rest of it!"
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Posted 11/10/07 11:19 AM |
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DeniseMarie
<3

Member since 8/07 10682 total posts
Name:
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Re: Weird conversation I just had with Target
I know, they have no personality.
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Posted 11/10/07 11:31 AM |
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meniasta
Mommy of 2

Member since 6/06 1339 total posts
Name: M
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Re: Weird conversation I just had with Target
even when you call Dominos they tranfer you to india or asia...
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Posted 11/10/07 1:36 PM |
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