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Weird conversation I just had with Target

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rose825
Best Friends

Member since 6/05

10228 total posts

Name:

Weird conversation I just had with Target

Target: Hi this is Tiffany, how may I help you (in thick Indian accent)
Me: I was calling to see if you can waive my late fee...
T: Ok, let me check for you. May I waive a portion of the late fee as a convenience
Me: I'm sorry, could you repeat that
T: Sure, may I waive a portion of the late fee as a convenience to you.
Me: I'm sorry your asking me that?
T: yes, may I waive a portion of the late fee as a convenience
Me: Um... if your asking me, then no. Can you waive the entire fee?
T: Ok, yes. Thank you mam, as a convenience I have waived the full late fee......

I guess they are outsourcing to India too now. I usually hate the whole scripted thing but today it worked to my advantageChat Icon Chat Icon Chat Icon

Thanks "Tiffany"Chat Icon

Posted 11/10/07 10:36 AM
 
Long Island Weddings
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Goldi0218
My miracles!

Member since 12/05

23902 total posts

Name:
Leslie

Re: Weird conversation I just had with Target

Wow, How scripted and rigid.

Posted 11/10/07 10:37 AM
 

jjk1007
LIF Toddler

Member since 11/07

437 total posts

Name:
Jaclyn (former '07 LIW'er)

Re: Weird conversation I just had with Target

Chat Icon Chat Icon Chat Icon well that worked out well!

Posted 11/10/07 10:37 AM
 

Marcie
Complete Happiness :)

Member since 5/05

27789 total posts

Name:
LOVE being a Mommy!

Re: Weird conversation I just had with Target

Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon

Posted 11/10/07 10:38 AM
 

CunningOne
***

Member since 5/05

26975 total posts

Name:

Re: Weird conversation I just had with Target

Glad you got it waived! I called my Chase cc about a $39 late fee. The guys answered and said how may I help you. I said I have this late fee, and before I could finish, he said he would remove all charges and could he help me with anything else. Easiest phone call ever.

Posted 11/10/07 10:43 AM
 

alnem
This is gonna be a good year!

Member since 2/06

9562 total posts

Name:
Emily

Re: Weird conversation I just had with Target

was she expecting you to say "sure only waive PART of the fee. i'll be more than happy to pay the rest of it!"Chat Icon Chat Icon Chat Icon

Chat Icon Chat Icon Chat Icon

Posted 11/10/07 11:19 AM
 

DeniseMarie
<3

Member since 8/07

10682 total posts

Name:

Re: Weird conversation I just had with Target

I know, they have no personality.

Chat Icon Chat Icon

Posted 11/10/07 11:31 AM
 

meniasta
Mommy of 2

Member since 6/06

1339 total posts

Name:
M

Re: Weird conversation I just had with Target

even when you call Dominos they tranfer you to india or asia...

Posted 11/10/07 1:36 PM
 
 

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