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URGENT!! Laptop help!

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beachgirl
LIF Adult

Member since 7/05

7967 total posts

Name:
sara

URGENT!! Laptop help!

Can anyone please please help me???

For some stupid crazy reason I decided that I should just delete all .PNG files on my laptop...I dont use them and they must be taking up space so why not get rid of them?

They are sitting in my trash bin and since then I cannot open my WORD or EXCEL files and I need to finish a document by tonight Chat Icon

I "feel" its related to my messing around with the .PNG files...maybe the trash bin is too full and that is why the word and excel programs won't open? I am trying to drag all the files out of the trash bin but its taking forever. Does anyone know where the png files are supposed to be stored on your computer?

AGgggghhhh...so stressed out of over this.

Can anyone please help me?

Thank you!

Posted 3/29/17 6:52 PM
 
Long Island Weddings
Long Island's Largest Bridal Resource

StaceyWill
It's a girl!!!

Member since 6/10

21539 total posts

Name:
Stacey

URGENT!! Laptop help!

Is there an option in the recycle bin that says "restore all items" or something like that?

Posted 3/29/17 8:09 PM
 

beachgirl
LIF Adult

Member since 7/05

7967 total posts

Name:
sara

Re: URGENT!! Laptop help!

Thanks Stacey...I actually looked at all the items in the trash bin and they were all .png so I removed them. So now I know its not the trash bin causing the problem...this happened to me before but it always came back...this time it brings up the W for Word...starts to open...opens for a nano second then closes again!!! aggghh....so stressed!

Posted 3/29/17 8:31 PM
 

Paramount
Sweet!

Member since 7/12

4289 total posts

Name:

URGENT!! Laptop help!

Google where the automatic backups are kept. "Ma word auto backup location". Your doc might be there.

Posted 3/29/17 8:34 PM
 

beachgirl
LIF Adult

Member since 7/05

7967 total posts

Name:
sara

Re: URGENT!! Laptop help!

Thank you...the problem is that I cannot open WORD or EXCEL at all....it starts up then shuts down!!! Word gives me the message " quit unexpectantly" and Excel is giving me " not enough memory"

Anyone know of a reasonable reliable online or telephone support tech person I could use at this time of night?

Posted 3/29/17 8:57 PM
 
 

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