UPDATE: Behrs is REALLY PISSING ME OFF!!!

So our furniture came Sat.

Well as they were putting the crib together they realized that the box came with two of the same side legs!!!!

So now we have a half a** crib sitting in the baby's room and we were told they will be contacting us about the new legs.

I find this unbelievable!!! I mean we paid our money so I should have all my furniture!!! I am soooo ******!!

So if we do not hear from them by today or tomorrow we are calling and they better hope they have an answer. I want my stuff this week no LATER!!!! If not other action will be taken and I want my deposit back.




*****UPDATE:*****
Well they must have heard me cause they called and are coming Friday to fix :).

But this is only because I called to complain.

I understand its the manufacture; however, when we called behrs was not making it a priority so that is what ****** me off. I understand sh*t happens but you def should try to rectify it. Not wait till I have to call to complain a bunch of times.

Message edited 3/28/2011 1:54:43 PM.

Re: Behrs is REALLY PISSING ME OFF!!!

That is really annoying. I'm surprised, I have ordered from them twice and never had a problem.

In there defense, its really the manufacturer that screwed up and sent the wrong part for the crib. Hopefully Behr's will be able to rush order the correct piece and things will all fall into place.

When you speak to them ask what compensation will they be offering for this inconvenience. Maybe they will give you a credit of some sort.

Re: Behrs is REALLY PISSING ME OFF!!!

Posted by sunflowerjesss



That is really annoying. I'm surprised, I have ordered from them twice and never had a problem.

In there defense, its really the manufacturer that screwed up and sent the wrong part for the crib. Hopefully Behr's will be able to rush order the correct piece and things will all fall into place.

When you speak to them ask what compensation will they be offering for this inconvenience. Maybe they will give you a credit of some sort.

Re: Behrs is REALLY PISSING ME OFF!!!

Posted by Hope4ABaby

So our furniture came Sat.

Well as they were putting the crib together they realized that the box came with two of the same side legs!!!!

So now we have a half a** crib sitting in the baby's room and we were told they will be contacting us about the new legs.

I find this unbelievable!!! I mean we paid our money so I should have all my furniture!!! I am soooo ******!!

So if we do not hear from them by today or tomorrow we are calling and they better hope they have an answer. I want my stuff this week no LATER!!!! If not other action will be taken and I want my deposit back.

Re: Behrs is REALLY PISSING ME OFF!!!

Well they must have heard me cause they called and are coming Friday to fix :).

But this is only because I called to complain.

I understand its the manufacture; however, when we called behrs was not making it a priority so that is what ****** me off. I understand sh*t happens but you def should try to rectify it. Not wait till I have to call to complain a bunch of times.

Re: UPDATE: Behrs is REALLY PISSING ME OFF!!!