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TRU- still waiting on my online order...

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addingonemore
My family is complete <3

Member since 11/10

2037 total posts

Name:

TRU- still waiting on my online order...

DS just had his birthday and of course he got TRU gift cards. Being I knew I wasn't getting to a store anytime soon, I ordered something online so not to lose the gc. Well, that was last Wed and it is still in fulfillment and has not shipped. I don't think it should be taking this long. This is not looking good.
So, if you have gc's to use, better to get to the store and not do online.

Posted 3/19/18 2:06 PM
 
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b2b777
LIF Adult

Member since 9/09

4474 total posts

Name:

TRU- still waiting on my online order...

I placed an order last week, and half my items arrived 2 days later. I guess it depends on what you order :(

Posted 3/19/18 2:24 PM
 

NervousNell
Just another chapter in life..

Member since 11/09

54921 total posts

Name:
..being a mommy and being a wife!

Re: TRU- still waiting on my online order...

I bought a ton of stuff online and everything shipped out fast and arrived quickly.
One item took a few days longer, but it arrived earlier than the original estimate

Message edited 3/19/2018 2:29:23 PM.

Posted 3/19/18 2:29 PM
 

lightblue
LIF Adult

Member since 1/17

2249 total posts

Name:

Re: TRU- still waiting on my online order...

I remember it took 2 weeks for something to ship to my cousin when I used gift cards to buy the gift.

Posted 3/19/18 4:08 PM
 

Katareen
5,000 Posts!

Member since 4/10

7180 total posts

Name:
Katherine

TRU- still waiting on my online order...

I never found them to be prompt with shipping. But I’m sure they’re being inundated with orders.

Posted 3/19/18 4:56 PM
 

Christine2
LIF Adult

Member since 2/09

1217 total posts

Name:

Re: TRU- still waiting on my online order...

I did a huge order last week and got everything, albeit in many different shipments. I also got email confirmations when the order was shipped.

Posted 3/19/18 8:30 PM
 

Laura1976

Member since 5/05

5754 total posts

Name:
Laura

Re: TRU- still waiting on my online order...

I just received an email regarfing the $160 order (all with gift cards) I placed “We wanted to inform you that there is a delay in fulfilling the item listed below in your order. Please accept our apologies for this delay.

At this time we do not have a ship date for the item. Please note, your credit card will not be charged for the item until the order is shipped.”

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Posted 3/22/18 6:28 AM
 

Katareen
5,000 Posts!

Member since 4/10

7180 total posts

Name:
Katherine

Re: TRU- still waiting on my online order...

Posted by Laura1976

I just received an email regarfing the $160 order (all with gift cards) I placed “We wanted to inform you that there is a delay in fulfilling the item listed below in your order. Please accept our apologies for this delay.

At this time we do not have a ship date for the item. Please note, your credit card will not be charged for the item until the order is shipped.”

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Will they allow you to cancel? I would call up and demand it. Even under normal circumstances they were a total PITA to reimburse a gift card from a delivery they were unable to fulfill.

Posted 3/22/18 6:52 AM
 
 

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