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| Posted By |
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Blissful
Ultimate Expression of LOVE
Member since 6/08 4985 total posts
Name:
Maria
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TOY Company RAVE
So we got Alexa Mellisa and Doug's "Band in a Box" for Christmas... Well today she was playing with the tambourine and put her hand RIGHT THROUGH IT 
I was so upset it broke so soon! I called Melissa and Doug and they were SO NICE and SO apologetic and are sending out a replacement RIGHT AWAY!!!
Message edited 12/30/2009 2:34:11 PM.
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Posted 12/30/09 2:33 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
Bops
My 3 wishes
Member since 12/07 13625 total posts
Name:
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Re: TOY Company RAVE
Same thing happened to ours a while back and I never thought to contact them !
They were awesome about replacing the mailbox though from them that broke ...Yay for good customer service 
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| Posted 12/30/09 2:41 PM |
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Juliet
Family is Complete!
Member since 5/05 5913 total posts
Name:
Juliet
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Re: TOY Company RAVE
Thanks for posting. We bought the same toy for DD this year and the same thing happened to the tambourine. I should call them right now!!!
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| Posted 12/30/09 2:53 PM |
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Blissful
Ultimate Expression of LOVE
Member since 6/08 4985 total posts
Name:
Maria
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Re: TOY Company RAVE
apparently this has been happening a lot... I hope they revise it or something... I mean its rated for 3 years plus and my teeny tiny 10 month old broke it 
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| Posted 12/30/09 2:54 PM |
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lbelle821
Arghhhhh
Member since 2/06 5285 total posts
Name:
Lisa
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Re: TOY Company RAVE
ours currently has a hole in it too but DS still plays with it...lol.
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| Posted 12/30/09 3:12 PM |
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nbc188
Best friends!
Member since 12/06 23090 total posts
Name:
C
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Re: TOY Company RAVE
That's good to know! I actually have to call them, the dollhouse DD got from them for Christmas is missing a whole floor   So needless to say we couldn't even put it together to present to her Christmas morning. I better call them!
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| Posted 12/30/09 3:13 PM |
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Juliet
Family is Complete!
Member since 5/05 5913 total posts
Name:
Juliet
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Re: TOY Company RAVE
I just called them and spoke to the nicest lady! She is sending me a new one, too, and asked me for the batch number on the box. Maybe there was a bad batch distributed on LI.
What a great company!
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| Posted 12/30/09 3:21 PM |
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