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So upset with Canvas People...what do i do?

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MrsBurtch525
Year for change!

Member since 1/09

6017 total posts

Name:
Taryn

So upset with Canvas People...what do i do?

I ordered an 8x10 canvas of DH, DD and I on June 3rd, made sure the final product was correct, May 30th i get it in the mail and half my husband's face is cut off! His ear is on the back of the canvas, this is his Father's Day gift, I called and spoke to a woman she asked me to email pictures which i immediately did and she said she would rush a replacement and assured me Father's Day delivery since it was a Father's Day gift, fast forward to today, i called to check on because i hadn't heard anything, receieved anything and she says it was just reproduced YESTERDAY and hasn't even shipped yet Chat Icon Father's Day is in 2 days and i have no gift now, im not giving him a canvas with his head cut off for Father's Day, now what do i do? I have no gift and what do i do about canvas people....i think this is pretty ridiculous....she assured me i would have it....

Message edited 6/16/2011 2:30:23 PM.

Posted 6/16/11 2:29 PM
 
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FreeButterfly
hum...

Member since 5/05

6263 total posts

Name:

Re: So upset with Canvas People...what do i do?

Why can't they ship it overnight? Or saturday delivery?

Where is this pic for? Maybe get a smaller pic made up and frame it for his office/wallet?

I'm sure he'll understand.

Message edited 6/16/2011 2:43:58 PM.

Posted 6/16/11 2:42 PM
 

memi7206
LIF Adult

Member since 3/11

2355 total posts

Name:
Due Dec 29th!!!!!

Re: So upset with Canvas People...what do i do?

honestly, I would give DH the messed up one, have a good laugh about it and tell him the corrected replacement is en route.

I would ask for compensation of some sort from Canvas people.

Posted 6/16/11 2:44 PM
 

MrsBurtch525
Year for change!

Member since 1/09

6017 total posts

Name:
Taryn

Re: So upset with Canvas People...what do i do?

Posted by FreeButterfly

Why can't they ship it overnight? Or saturday delivery?

Where is this pic for? Maybe get a smaller pic made up and frame it for his office/wallet?

I'm sure he'll understand.



They apparantly don't do any kind of expedited delivery, just standard.

Posted 6/16/11 2:44 PM
 

Jonsgirl04
Love my two girls! xoxo

Member since 9/08

6079 total posts

Name:
Stephanie

Re: So upset with Canvas People...what do i do?

Posted by MrsBurtch525

Posted by FreeButterfly

Why can't they ship it overnight? Or saturday delivery?

Where is this pic for? Maybe get a smaller pic made up and frame it for his office/wallet?

I'm sure he'll understand.



They apparantly don't do any kind of expedited delivery, just standard.



Thats just BULL!! They should expedite it..It's their mess up!! I am mad for you!! I would tell them if they can't expedite it then you expect a full refund! Next time use Invsion it on Canvas. I won a canvas from them and its beautiful. Which reminds me I never posted the pic of it.Chat Icon Again, I am so sorry this happened to you!!Chat Icon Chat Icon Chat Icon Chat Icon

Posted 6/16/11 3:01 PM
 

ruby
you rang?

Member since 6/08

5573 total posts

Name:

Re: So upset with Canvas People...what do i do?

Posted by memi7206

honestly, I would give DH the messed up one, have a good laugh about it and tell him the corrected replacement is en route.

I would ask for compensation of some sort from Canvas people.



This.

He's a grown man, he'll be ok with waiting for the corrected version since its not your fault.

Posted 6/16/11 3:02 PM
 

nrthshgrl
It goes fast. Pay attention.

Member since 7/05

57538 total posts

Name:

Re: So upset with Canvas People...what do i do?

Posted by ruby

Posted by memi7206

honestly, I would give DH the messed up one, have a good laugh about it and tell him the corrected replacement is en route.

I would ask for compensation of some sort from Canvas people.



This.

He's a grown man, he'll be ok with waiting for the corrected version since its not your fault.



ITA

Posted 6/16/11 3:05 PM
 

GioiaMia
Let's Go Rangers!

Member since 1/07

14818 total posts

Name:

Re: So upset with Canvas People...what do i do?

Posted by nrthshgrl

Posted by ruby

Posted by memi7206

honestly, I would give DH the messed up one, have a good laugh about it and tell him the corrected replacement is en route.

I would ask for compensation of some sort from Canvas people.



This.

He's a grown man, he'll be ok with waiting for the corrected version since its not your fault.



ITA




OMG you should give it to him and not say a word about it being messed up. Talk about how pretty you look, how cute your DC is, how you cant wait to put it up and see what he says!

Chat Icon

Sorry it got messed up! Chat Icon

Posted 6/16/11 3:13 PM
 

Porrruss
Nya nya nya

Member since 5/05

11618 total posts

Name:
Amy

Re: So upset with Canvas People...what do i do?

Posted by Tilde

OMG you should give it to him and not say a word about it being messed up. Talk about how pretty you look, how cute your DC is, how you cant wait to put it up and see what he says!

Chat Icon

Sorry it got messed up! Chat Icon



YES!Chat Icon And please post the picture here as well!Chat Icon

Posted 6/16/11 3:15 PM
 
 

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