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Leeners
:)
Member since 5/05 4898 total posts
Name:
Eileen
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PSA - Reply from McNeill re: Tylenol / Motrin Recall and Refunds
Sorry if this is a repost - I only have a second and didn't have time to search and see if it's been posted beyond the 2nd page.
This is an email response to my query on a refund for the recalled products I now need to throw away (I had four  ).
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Thank you for your recent inquiry regarding our products.
If you have product that is included in this recall, you should stop using the product. If you have medical questions or concerns, please contact your child's healthcare provider.
This recall is not being undertaken on the basis of adverse medical events. However, as a precautionary measure, parents and caregivers should not administer these products to their children. For information on disposing of over-the-counter medications, please go to www.smarxtdisposal.net. If you have any health concerns, we recommend that you contact your child's healthcare provider. Any adverse reactions may be reported to the FDA’s MedWatch Program by fax at 1-800-FDA-0178, by mail at MedWatch, FDA, 5600 Fishers Lane, Rockville, MD 20852-9787, or on the MedWatch website at www.fda.gov/medwatch.
We will be happy to provide you with a refund check for your product. Please allow 2-3 weeks for your refund to arrive.
We appreciate your patience. Should you have any comments or questions in the future, please contact us via our product website or by calling our toll-free number 1-888-222-6036. Our specialists are available Monday through Friday between 8 AM and 8 PM EST and will be happy to assist you.
The Information Center
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Message edited 5/7/2010 9:30:41 AM.
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Posted 5/7/10 9:30 AM  |
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lucyloo
nope
Member since 1/06 9758 total posts
Name:
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Re: PSA - Reply from McNeill re: Tylenol / Motrin Recall and Refunds
What was the link you went to for the refund? I have 3 recalled bottles.
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| Posted 5/7/10 9:33 AM |
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Shorty
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Member since 5/05 30390 total posts
Name:
really
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Re: PSA - Reply from McNeill re: Tylenol / Motrin Recall and Refunds
i got the same email. Lets see if it's really 2-3 weeks.
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| Posted 5/7/10 9:34 AM |
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Leeners
:)
Member since 5/05 4898 total posts
Name:
Eileen
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Re: PSA - Reply from McNeill re: Tylenol / Motrin Recall and Refunds
Posted by dita
What was the link you went to for the refund? I have 3 recalled bottles.
No link - just that smart disposal URL.
Shorty - did you take it to mean they'll just automatically send it out? I did detail exactly which meds I had but I don't remember if I gave my address.
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| Posted 5/7/10 10:02 AM |
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dani731
Blessed!!!
Member since 1/08 3355 total posts
Name:
D
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Re: PSA - Reply from McNeill re: Tylenol / Motrin Recall and Refunds
You guys should try and return them at a store instead of waiting for the company to send a check. I took 3 Tylenols, 2 Motrins and 1 Benadryl back to CVS last night and they gave me a refund right then & there. When I called I was told that I would only get store credit, but when I got there, they gave me cash back. I got back about $52.
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| Posted 5/7/10 11:47 AM |
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nov04libride
big brother <3
Member since 5/05 14672 total posts
Name:
Me
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Re: PSA - Reply from McNeill re: Tylenol / Motrin Recall and Refunds
I first applied for a McNeill refund, then went to CVS to return them. Just to cover all the bases. 
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| Posted 5/7/10 11:55 AM |
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karjules
Love my Jules :)
Member since 1/07 2056 total posts
Name:
Karen
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Re: PSA - Reply from McNeill re: Tylenol / Motrin Recall and Refunds
What are the serial numbers of the affected products?
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| Posted 5/7/10 12:04 PM |
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