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Nordstrom Return Policy

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genericalias
LIF Infant

Member since 8/11

249 total posts

Name:

Nordstrom Return Policy

Is anyone familiar?

I ordered a pair of shoes off the website and I wore them and they feel really poorly made. Any idea if I can send them back? There's a postage paid label but I don't know if they will take them back because I wore them once.

Posted 8/8/12 9:25 PM
 
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kris01
LIF Adult

Member since 10/06

1731 total posts

Name:
Kris

Re: Nordstrom Return Policy

you can return them. I have a pair of shoes I bought wore them the other day for three hours and they cut my feet so so bad. I emailed them and told them and they said to bring them back to the store with the receipt to return them.
I'm sure if you stick them back in the box with the return label and packing slip if needed with reason you should be fine. if anything, send them an email and ask what you need to include in the box but you shouldn't have a problem.

Posted 8/8/12 9:41 PM
 

genericalias
LIF Infant

Member since 8/11

249 total posts

Name:

Re: Nordstrom Return Policy

Posted by kris01

you can return them. I have a pair of shoes I bought wore them the other day for three hours and they cut my feet so so bad. I emailed them and told them and they said to bring them back to the store with the receipt to return them.
I'm sure if you stick them back in the box with the return label and packing slip if needed with reason you should be fine. if anything, send them an email and ask what you need to include in the box but you shouldn't have a problem.



Thank you! I actually called today and they told me the same thing.

Posted 8/9/12 9:50 PM
 

PennyCat
Just call me mommy :)

Member since 7/08

19084 total posts

Name:
Jib

Re: Nordstrom Return Policy

They actually have an incredible return policy!!

I was once in the bags section when I saw someone bring in a Burberry bag she bought from there and it was all stained... She said she bought it a few years ago. They exchanged it for a new one!! Chat Icon Chat Icon Chat Icon My DH said I should only get bags from there from now on!! Chat Icon

Posted 8/10/12 12:59 AM
 

ElizaRags35
My 2 Girls

Member since 2/09

20494 total posts

Name:
Me

Nordstrom Return Policy

Would they take back a couple of dresses that were bought 3 years ago that still have the tags on but no receipt?

Posted 8/10/12 10:44 AM
 

jenny
L O V E

Member since 4/06

2784 total posts

Name:
Mommy

Re: Nordstrom Return Policy

Posted by ElizaRags35

Would they take back a couple of dresses that were bought 3 years ago that still have the tags on but no receipt?



YES!!! As long as the tag has the little Nordstrom sticker w/ the bar code. That acts like a receipt. I've taken stuff back a year to two later that DD has never worn w/out a problem.

Posted 8/11/12 9:01 AM
 
 

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