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Mid-Suffolk Pediatric Group & the nurse staff/medical staff..(Not DOCTORS) - attitudes and impatience?

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LadyBugN2Buggies
<3

Member since 5/10

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Mid-Suffolk Pediatric Group & the nurse staff/medical staff..(Not DOCTORS) - attitudes and impatience?

......without getting into too much here, has anyone noticed an attitude issue with staff there?

I never had before, but now I am not so sure.

Feel free to FM........

Message edited 3/9/2011 12:23:17 PM.

Posted 3/9/11 12:22 PM
 
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Pooka
Oh Happy Day!!

Member since 11/06

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Re: Mid-Suffolk Pediatric Group & the nurse staff/medical staff..(Not DOCTORS) - attitudes and impatience?

No, I never really noticed anything. There is one nurse there that I LOVE. She had blonde hair, but dyed it a little darker. She is usually the nurse for Hoffilena. There is one girl at the front desk (very tiny, brown long hair) who seems kind of snobby, but not necessaily an "attitude". Nothing overly sweet about her. She checks us in, takes the payment, and is a no-nonsense type of person. But she is always joking and laughing with the other staff there.

Posted 3/9/11 12:27 PM
 

Bops
My 3 wishes

Member since 12/07

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Re: Mid-Suffolk Pediatric Group & the nurse staff/medical staff..(Not DOCTORS) - attitudes and impatience?

We go to the one in Hauppauge and no issues so far that I've noticed Chat Icon

Posted 3/9/11 2:51 PM
 

Livysmom
LIF Toddler

Member since 10/10

392 total posts

Name:
Bonnie

Re: Mid-Suffolk Pediatric Group & the nurse staff/medical staff..(Not DOCTORS) - attitudes and impatience?

Posted by Bops

We go to the one in Hauppauge and no issues so far that I've noticed Chat Icon



Same here! I was just there on Saturday and had no problems, cant say the front desk people are overly friendly but no biggie, they are pleasant.

I do have to say though, that the only doctor we bring DD to is Lillian Lawton, and she's not even a doctor, PA i think. She is so nice and so great with DD. We've seen some of the others and we by far like her the best.

Posted 3/9/11 3:24 PM
 

CookiePuss
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Member since 5/05

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Re: Mid-Suffolk Pediatric Group & the nurse staff/medical staff..(Not DOCTORS) - attitudes and impatience?

I go to Mt. Sinai and if you are referring to the big blond in the front..yes. Sometimes she is nice and sometimes she can't be bothered to do her job.

Posted 3/9/11 3:48 PM
 

LadyBugN2Buggies
<3

Member since 5/10

6691 total posts

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Re: Mid-Suffolk Pediatric Group & the nurse staff/medical staff..(Not DOCTORS) - attitudes and impatience?

hmm..maybe it was just a bad day.

I generally never have an issue, but today had me wonder.

Posted 3/9/11 3:58 PM
 

Mkr09
.....

Member since 5/05

7550 total posts

Name:
M

Re: Mid-Suffolk Pediatric Group & the nurse staff/medical staff..(Not DOCTORS) - attitudes and impatience?

Posted by Bops

We go to the one in Hauppauge and no issues so far that I've noticed Chat Icon



Yea we go to Hauppauge and we've never had an issue. As someone said the desk staff isn't overly friendly, but the nurses have all been nice.

ETA: We usually have well visits on Sat/Sun and I was left waiting at the desk for about 5-10 mins while they sorted out their breakfast order Chat Icon

Message edited 3/9/2011 4:03:56 PM.

Posted 3/9/11 4:02 PM
 

munchkinbugs
My little loves!

Member since 1/06

8093 total posts

Name:
Lisa

Re: Mid-Suffolk Pediatric Group & the nurse staff/medical staff..(Not DOCTORS) - attitudes and impatience?

I always think the nurses are really nice.

The girls at the desk don't have attitudes. But they're not super friendly.

Posted 3/9/11 4:16 PM
 

Michelle1123
Baby #5 on the way!

Member since 9/05

7919 total posts

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Re: Mid-Suffolk Pediatric Group & the nurse staff/medical staff..(Not DOCTORS) - attitudes and impatience?

We go to Mt. Sinai and never had any issues. I think they are all very nice!

The blonde at the desk is the only one that I would not say is super nice, but I wouldnt say she has an attitude either. I'm sure her job is real crazy - just from what I've seen!

Posted 3/9/11 4:24 PM
 

krashnburn
I am Batman!

Member since 5/05

4093 total posts

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I'm Batman, I tell you!

Re: Mid-Suffolk Pediatric Group & the nurse staff/medical staff..(Not DOCTORS) - attitudes and impatience?

Never had any issues. Love Dr. Seratoff's nurses.

We have seen most of the docs there--we practically live there during the winter. We did have an issue with one of the DR's there. Extremely rude man. Will see anyone but him.

Posted 3/9/11 4:38 PM
 

jbjames23
LIF Infant

Member since 12/09

253 total posts

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Re: Mid-Suffolk Pediatric Group & the nurse staff/medical staff..(Not DOCTORS) - attitudes and impatience?

We go to Mt Sinai...only one I have an issue with is the brunette who makes appts....UGH

Posted 3/9/11 5:11 PM
 

CookiePuss
Cake from Outer Space!

Member since 5/05

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Re: Mid-Suffolk Pediatric Group & the nurse staff/medical staff..(Not DOCTORS) - attitudes and impatience?

Posted by speakthetruth

hmm..maybe it was just a bad day.

I generally never have an issue, but today had me wonder.



Were you in the Mt. Sinai office? They had a huge flood in the office and everyone was cranky.

Posted 3/9/11 8:47 PM
 

LaLa936
LIF Infant

Member since 6/08

348 total posts

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Re: Mid-Suffolk Pediatric Group & the nurse staff/medical staff..(Not DOCTORS) - attitudes and impatience?

I go to a different Dr. but I am having the same problem at mine. It's been awful I am seriously thinking about switching because of his front desk!
Everyone keeps telling me it's because they are so busy,and that there are so many sick babies... It still doesn't give them a right to treat people like that.

Posted 3/9/11 9:23 PM
 

munchkinfacemama
LOVE

Member since 11/07

15800 total posts

Name:
Michelle

Re: Mid-Suffolk Pediatric Group & the nurse staff/medical staff..(Not DOCTORS) - attitudes and impatience?

We go to Mt Sinai and so far, no issues.

Posted 3/9/11 9:53 PM
 

wowcoulditbe
wow, pic is already 1 yr old!!

Member since 1/06

6689 total posts

Name:
D

Re: Mid-Suffolk Pediatric Group & the nurse staff/medical staff..(Not DOCTORS) - attitudes and impatience?

yes, its gotten worse, we've had a few "big" issues with paperwork stuff too...i think they are getting too big for their own good honestly, they seem overworked, overbooked, etc....

our biggest problem besides the attitude was when they filled out dd's physical form for school and "forgot" to write in she's diabetic, even though the school already has it all on file from her ped endo.....then when I called they admitted some of her paperwork is in my younger dd's file Chat Icon Chat Icon ....they assured me it wouldn't happen/its a one in a million chance but thank goodness i'm not the only one who noticed attitudes and issues....Chat Icon

Posted 3/9/11 9:56 PM
 

wowcoulditbe
wow, pic is already 1 yr old!!

Member since 1/06

6689 total posts

Name:
D

Re: Mid-Suffolk Pediatric Group & the nurse staff/medical staff..(Not DOCTORS) - attitudes and impatience?

Posted by morgie124

I go to Mt. Sinai and if you are referring to the big blond in the front..yes. Sometimes she is nice and sometimes she can't be bothered to do her job.



totally, I've waited as thought I am invisible one too many times....i do feel for her since people can be rude, but i'm not and don't deserve it, neither do my kids....

Posted 3/9/11 9:57 PM
 

krooshe
LIF Toddler

Member since 7/08

395 total posts

Name:

Re: Mid-Suffolk Pediatric Group & the nurse staff/medical staff..(Not DOCTORS) - attitudes and impatience?

I've only been there twice so far, but I did detect attitude with the front desk staff. On the first visit, they kept us standing there for 5 minutes before they even acknowledged us & no one else was in the waiting area.

I called with some questions when my DS was 3 weeks old & I got phone attitude until my issue was concerning enough to her to have a doctor call me back. The doctor had us come in that day & we waited an hour to be seen. I figured they might take a newborn a little sooner.

I understand they are busy, but they don't need to be rude to people that are just concerned about their child. Hopefully things go better on his 2 month visit next week. So far the nurses and doctors have been great.

Posted 3/10/11 12:27 AM
 
 
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