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KittyGags
LIF Adult
Member since 7/09 5614 total posts
Name:
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Liberty Fences
For those of you whom have used Liberty--
I just called them as we didn't install the fence ourselves, the previous homeowners did. I have an issue in the corner where the fence is separating...and then part of my lattice is cracked on my gate.
They are telling me I have to pay $100 to transfer the warranty...and then that the fence separating is covered under the warranty.
The gate, they're telling me is only warrantied for 6 mos (WHAT?) and that the fee to have it "looked at" is $195. Then they dont know if they can fix the lattice or if they need to replace the entire gate...does that sound like a hell of a lot of money for a cracked lattice or is it me?
Also, does all of this sound standard?
TIA!
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Posted 6/6/11 5:39 PM  |
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hanna7636
LIF Adult
Member since 8/06 921 total posts
Name:
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Re: Liberty Fences
I can't give you advice about your fence but I can say the guy who came to our house to give an estimate was a a jerk.
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| Posted 6/6/11 7:34 PM |
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Cheeks24
Living a dream
Member since 1/08 8589 total posts
Name:
Cheeks
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Re: Liberty Fences
Do you have a copy of the warranty?
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| Posted 6/6/11 8:56 PM |
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KittyGags
LIF Adult
Member since 7/09 5614 total posts
Name:
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Re: Liberty Fences
Posted by Cheeks24
Do you have a copy of the warranty?
No, the previous homeowners never gave us a copy.
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| Posted 6/6/11 9:04 PM |
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KittyGags
LIF Adult
Member since 7/09 5614 total posts
Name:
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Re: Liberty Fences
Bumpin
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| Posted 6/7/11 11:35 AM |
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caps612
In love with my little guys!!
Member since 8/10 5108 total posts
Name:
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Re: Liberty Fences
Maybe you can get a copy of the warranty they give current customers... just to see if it does include a clause about the transfer fee? It will atleast give you piece of mind...
Sounds like alot to fix some lattice tho 
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| Posted 6/7/11 12:14 PM |
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Sparkyandang
LIF Adolescent
Member since 5/08 766 total posts
Name:
Ang
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Re: Liberty Fences
it sounds like a ton to replace lattice since they just slip it in, but as far as the warranty, I am not sure...sorry.
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| Posted 6/7/11 1:50 PM |
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