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Help with a broken cell phone- not urgent

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LIRascal
drama. daily.

Member since 3/11

7287 total posts

Name:
Michelle

Help with a broken cell phone- not urgent

I have a Samsung Galaxy S6 that out of nowhere just died. Not urgent because Im using my S5 in the meantime but more importantly:
All of my pictures and videos that I'll never get back are on there Chat Icon
Before I send the phone back for repair (it's under warranty, so no cost) is there a way to recover the data? Dies anyone have experience with this?

Posted 11/21/16 12:38 PM
 
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NYCGirl80
I love my kiddies!

Member since 5/11

10413 total posts

Name:

Re: Help with a broken cell phone- not urgent

It may be possible, but it will depend on what's wrong with the phone.

Posted 11/21/16 3:28 PM
 

pumpkinmom
LIF Adult

Member since 5/12

2912 total posts

Name:

Help with a broken cell phone- not urgent

Do you have it hacked up to the verizon cloud? I think you can get to that from a computer.

Posted 11/21/16 3:45 PM
 

LIRascal
drama. daily.

Member since 3/11

7287 total posts

Name:
Michelle

Help with a broken cell phone- not urgent

No Chat Icon I have Sprint. I should back my stuff up to my Google account. Chat Icon just sad about the video and pictures

Posted 11/21/16 11:08 PM
 

Calla
My girls

Member since 7/05

4303 total posts

Name:

Re: Help with a broken cell phone- not urgent

I'd walk it into a repair shop and see if they can revive it long enough to download files...

Posted 11/22/16 1:23 PM
 

oldtimerocknroll
LIF Adult

Member since 11/14

1657 total posts

Name:

Re: Help with a broken cell phone- not urgent

Isn't this phone the one that was exploding?

Posted 11/22/16 9:12 PM
 

LIRascal
drama. daily.

Member since 3/11

7287 total posts

Name:
Michelle

Help with a broken cell phone- not urgent

No that's the S7 note. Mine just went black.

Posted 11/23/16 8:03 AM
 
 

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