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has anyone custom ordered something from etsy & then didn't like it?

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summerBaby10
let's be nice

Member since 9/07

10208 total posts

Name:
Wifey

has anyone custom ordered something from etsy & then didn't like it?

what did you do?

Posted 1/15/11 8:00 AM
 
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mommyIam

Member since 7/09

9209 total posts

Name:
Shana

Re: has anyone custom ordered something from etsy & then didn't like it?

I got a custom jacket made. I don't know maybe the measurements I sent it where right, but it didn't fit the way I expected. But it fit, and actually looked okay, I wore it once for an hour, but felt like not what I was paying for, and I'll probably wont wear it again. anyway I'm still deciding what to to do ...

I feel wrong returning it, it was custom made and its not like they can take it apart and remake it, and even if they could they should at least be paid for the work.

I think its the risk you run with custom work. Depending on who sold you may just tell them how the custom item worked out for you, so that they know for future reference.

Posted 1/15/11 9:13 AM
 

doublestroller
LIF Adult

Member since 7/08

1179 total posts

Name:

Re: has anyone custom ordered something from etsy & then didn't like it?

Posted by mommyIam

I think its the risk you run with custom work. Depending on who sold you may just tell them how the custom item worked out for you, so that they know for future reference.

i haven't had this problem but agree with this statement. i would definitely give feedback to the seller so he/she can incorporate your thoughts in future work. who knows, he/she may even through a freebie your way...at least that is what i would do in en effort to promote good business...

Posted 1/15/11 9:21 AM
 

Bella311
Me and my Boys

Member since 1/10

1400 total posts

Name:

Re: has anyone custom ordered something from etsy & then didn't like it?

Talk to them! Tell them how you feel about the item, they might give you a % off or even re-do an item for you! Who know they might even give a refund to avoid neg feedback. Just let them know either way as a seller I'd like to know if something wasn't up to par.

Posted 1/15/11 9:57 AM
 
 

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