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Does anyone know Pottery Barn's return policy?
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Candy Girl
Candy girl- you are so sweet!
Member since 11/07 6349 total posts
Name:
erin
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Does anyone know Pottery Barn's return policy?
I bought something via internet in June and it is still sitting in the box... I guess I should schlep it back to the store for my cash...but I don't know their policy. Can't find it on their website...
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Posted 7/30/08 10:49 AM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
Christine
2nd verse same as the 1st
Member since 5/05 15287 total posts
Name:
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Re: Does anyone know Pottery Barn's return policy?
Here you go.......
At Pottery Barn, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction is our priority. We carefully inspect your order prior to shipment; upon receipt, please inspect your purchase and notify us of any damage. We will arrange for a prompt replacement. If, within 7 days for QuickShip upholstery or 30 days for all other products, you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value. We cannot accept returns on monogrammed, personalized, final–sale or special-order items, or on items damaged through normal wear and tear. Gift registry items may be returned within 90 days of the event or within 90 days of purchase, whichever is later.
You can return merchandise through the mail for a refund or replacement. For detailed procedures for returning items through the mail, please contact Customer Service at 1.888.779.5176, 7 days a week, 5:00am – 9:00pm (PT).
http://www.potterybarn.com/cust/returnpolicy/content.cfm
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| Posted 7/30/08 11:28 AM |
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