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JDubs
different, not less
Member since 7/09 13160 total posts
Name:
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BRU Return Policy?
I had a friend give us a Halo Sleepsack for DS as a gift. The size she got is too small, but she did not provide a gift receipt. I asked her where she got it and she said BRU. I know BBB takes things without receipts (I originally tried returning it there but they said it wasn't their item), but will BRU give me a hard time? Anyone know their return policy?
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Posted 1/17/13 10:34 AM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
ali120206
2 Boys
Member since 7/06 17796 total posts
Name:
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BRU Return Policy?
Yes - they will give you a hard time unfortunately. Their return policy is within 90 days with receipt.
Is it something they sell at BBB? If so - you should be able to return it there.
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| Posted 1/17/13 11:01 AM |
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wo0shply
LIF Adult
Member since 11/08 2702 total posts
Name:
Tass
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BRU Return Policy?
Add it to your registry and bring it back you will get store credit
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| Posted 1/17/13 11:03 AM |
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MrsT809
LIF Adult
Member since 9/09 12167 total posts
Name:
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BRU Return Policy?
I've returned plenty of items without a receipt to BRU without a problem. They give you 20% less than the regular price but I buy things with coupons anyway so I don't see a big deal. I'm not sure about just doing an even exchange for a bigger size but I can't see that being an issue either.
BTW, I try my best to only shop in their Bohemia store bc I find them so much more helpful and organized than any of the others.
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| Posted 1/17/13 11:10 AM |
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LuckySV
LIF Adult
Member since 10/05 4675 total posts
Name:
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Re: BRU Return Policy?
BBB sells them and personally I'd just return it there!
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| Posted 1/17/13 11:22 AM |
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apwmjc
Love my little man
Member since 12/10 1901 total posts
Name:
Amy
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Re: BRU Return Policy?
Posted by MrsT809
I've returned plenty of items without a receipt to BRU without a problem. They give you 20% less than the regular price but I buy things with coupons anyway so I don't see a big deal. I'm not sure about just doing an even exchange for a bigger size but I can't see that being an issue either.
BTW, I try my best to only shop in their Bohemia store bc I find them so much more helpful and organized than any of the others.
This. I have never had a problem with the Bohemia location.
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| Posted 1/17/13 12:06 PM |
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Champ
2 little ladies
Member since 1/11 2918 total posts
Name:
Rose
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Re: BRU Return Policy?
Posted by apwmjc
Posted by MrsT809
I've returned plenty of items without a receipt to BRU without a problem. They give you 20% less than the regular price but I buy things with coupons anyway so I don't see a big deal. I'm not sure about just doing an even exchange for a bigger size but I can't see that being an issue either.
BTW, I try my best to only shop in their Bohemia store bc I find them so much more helpful and organized than any of the others.
This. I have never had a problem with the Bohemia location.
You shouldn't have a problem unless you have returned more then $$XX.XX this way. after that, you can no longer return anything without a receipt. I tried to return a swing that we ended up not using. THey had already cancelled my registry. I had a receipt, that didnt matter because it was way after the 90 days and the swing would have put me over the amount of money you can return per year there.
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| Posted 1/17/13 12:33 PM |
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JDubs
different, not less
Member since 7/09 13160 total posts
Name:
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Re: BRU Return Policy?
Posted by npbride
BBB sells them and personally I'd just return it there!
I tried this first since I know their return policy is great, they wouldn't take it since they don't sell it. (I guess it was a certain type of halo sleepsack, i have no clue!)
I guess I will try my best to see what happens.
I hate when people don't give gift receipts! 
Message edited 1/17/2013 2:49:17 PM.
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| Posted 1/17/13 2:48 PM |
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ThreeforTea
Girls just want to have fun..
Member since 5/12 7482 total posts
Name:
Mama
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BRU Return Policy?
I returned a gift there with no gift receipt and the lady asked for a phone number of the person who bought it. I provided that and she took it back.
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| Posted 1/17/13 2:55 PM |
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Nik09
LIF Adult
Member since 5/05 1982 total posts
Name:
Nikole
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Re: BRU Return Policy?
Do you have a BRU registry? If so, put the item on the registry and update it to purchased. As long as your registry is not over 90 days you should be okay and get store credit.
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| Posted 1/17/13 3:56 PM |
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Tinyswife
My family is complete
Member since 4/07 1819 total posts
Name:
Cathleen
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Re: BRU Return Policy?
Posted by forevermylilgirls
I returned a gift there with no gift receipt and the lady asked for a phone number of the person who bought it. I provided that and she took it back.
I have done this also. They can look it up on there R us card. Just bring home phone with you if you have it.
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| Posted 1/17/13 4:07 PM |
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