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Bloomingdales return question
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chilltocam
LIF Adult
Member since 11/11 9141 total posts
Name:
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Bloomingdales return question
I received a Kate Spade bag from Bloomingdales as a Christmas gift. It had been ordered online. The zipper on the bag does not work right. I was planning on taking it to the store to exchange for the same bag. I went onto the Bloomingdales website and saw a similar (but not the exact same) bag, that I like a little better. When I checked to see if the one I like better is available in the store, it comes back that it's not. So, can I bring the defective bag back to the store and have them order the other one for me? Or, can they issue me a store credit that I can then use to order the bag myself? Any other way to do this, that I am not thinking of?
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Posted 1/5/17 4:49 PM  |
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Pumpkin1
LIF Adult
Member since 12/05 3715 total posts
Name:
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Bloomingdales return question
I would think you could return the bag and get a gift card, which you could then apply to the new bag. However, I have no idea if that it Bloomingdale's policy or not.
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| Posted 1/5/17 4:54 PM |
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JME78
LIF Adult
Member since 11/09 3672 total posts
Name:
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Re: Bloomingdales return question
Posted by chilltocam
I received a Kate Spade bag from Bloomingdales as a Christmas gift. It had been ordered online. The zipper on the bag does not work right. I was planning on taking it to the store to exchange for the same bag. I went onto the Bloomingdales website and saw a similar (but not the exact same) bag, that I like a little better. When I checked to see if the one I like better is available in the store, it comes back that it's not. So, can I bring the defective bag back to the store and have them order the other one for me? Or, can they issue me a store credit that I can then use to order the bag myself? Any other way to do this, that I am not thinking of?
You can definitely get a store credit to use to order the bag online. I am not sure if the stores have the capacity to order items that are only on the website but they will give you a gift card if you return the bag to the store.
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| Posted 1/5/17 5:05 PM |
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PennyCat
Just call me mommy :)
Member since 7/08 19084 total posts
Name:
Jib
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Re: Bloomingdales return question
I'd be really surprised if they gave you a problem.
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| Posted 1/5/17 8:34 PM |
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