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Can you return Macy's without a credit card?

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sameinitials
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Member since 2/12

1998 total posts

Name:

Can you return Macy's without a credit card?

Hi all - I tried finding the answer to this online but had no luck, so I figured I'd try here. Does anyone know if you can return things bought online at Macy's to the store, with the packing slip/receipt, but without the credit card used?

I bought a bunch of maternity stuff from Macy's online (using my visa) but didn't realize how inconsistent maternity sizing is (at least for me) so have a lot of stuff to return. My mom offered to get the things next time she comes into the city and take care of it for me, since she can just throw it in the car and drive to a store on LI and save me and my belly shlepping to one of the stores in the city, but I can't give her my credit card to use because of course I need it.

Does anyone know if that would be doable? Subway stairs are my current nemesis so any additional subway trips I could avoid would be lovely.

Posted 2/23/17 7:53 AM
 
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ali120206
2 Boys

Member since 7/06

17795 total posts

Name:

Can you return Macy's without a credit card?

You can - they may just give you a gift card though.

Posted 2/23/17 7:54 AM
 

Michellec
LIF Infant

Member since 8/05

146 total posts

Name:

Re: Can you return Macy's without a credit card?

You can do free online returns. They process very quickly.

Posted 2/23/17 8:11 AM
 

sameinitials
insert creative comment here

Member since 2/12

1998 total posts

Name:

Re: Can you return Macy's without a credit card?

Posted by Michellec

You can do free online returns. They process very quickly.



With free return shipping? I thought you had to pay your own shipping.

Posted 2/23/17 8:13 AM
 

Michellec
LIF Infant

Member since 8/05

146 total posts

Name:

Re: Can you return Macy's without a credit card?

Nope. Free return shipping. Very easy and they track the return well until it is credited.

Posted 2/23/17 8:19 AM
 

sameinitials
insert creative comment here

Member since 2/12

1998 total posts

Name:

Re: Can you return Macy's without a credit card?

Posted by Michellec

Nope. Free return shipping. Very easy and they track the return well until it is credited.



Whaaaaaat??!! Game changer. That makes it so much easier, because I can give my mom the packages just to drop off at the post office for me!

Posted 2/23/17 8:24 AM
 

Michellec
LIF Infant

Member since 8/05

146 total posts

Name:

Re: Can you return Macy's without a credit card?

I think UPS, I'm not sure you have a choice of carriers. But very easy to do an online return.

Posted 2/23/17 8:25 AM
 

NervousNell
Just another chapter in life..

Member since 11/09

54921 total posts

Name:
..being a mommy and being a wife!

Re: Can you return Macy's without a credit card?

Yes you can

Posted 2/23/17 8:31 AM
 

NervousNell
Just another chapter in life..

Member since 11/09

54921 total posts

Name:
..being a mommy and being a wife!

Re: Can you return Macy's without a credit card?

Posted by sameinitials

Posted by Michellec

You can do free online returns. They process very quickly.



With free return shipping? I thought you had to pay your own shipping.



And yes free shipping now too on returns.

Posted 2/23/17 8:32 AM
 

VickiC
Rocking the party

Member since 5/05

4937 total posts

Name:
Vicki

Can you return Macy's without a credit card?

Maternity is a different animal though. My mom bought me some stuff that needed to be returned and they only allow exchanges.

Posted 2/23/17 11:08 AM
 

JennZ
MY LIFE!!

Member since 8/05

25463 total posts

Name:

Re: Can you return Macy's without a credit card?

Posted by sameinitials

Posted by Michellec

You can do free online returns. They process very quickly.



With free return shipping? I thought you had to pay your own shipping.



nope. all free. they are really good with it too.

Posted 2/23/17 11:11 AM
 

Otherme
Square head cutie pants

Member since 3/06

6899 total posts

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Re: Can you return Macy's without a credit card?

Posted by VickiC

Maternity is a different animal though. My mom bought me some stuff that needed to be returned and they only allow exchanges.



Yup, i was just going to say this.. it's been a few years since i bought maternity clothes at Macy's but i remember being really annoyed at them that they only do exchanges for maternity clothing. I'm guessing that's to avoid people wearing it for a few months and then trying to return..
Not sure about online purchases, but keep that in mind. The return policy for the maternity items should be printed on the packing slip for you to reivew

Posted 2/23/17 12:27 PM
 

sameinitials
insert creative comment here

Member since 2/12

1998 total posts

Name:

Re: Can you return Macy's without a credit card?

Posted by Otherme

Posted by VickiC

Maternity is a different animal though. My mom bought me some stuff that needed to be returned and they only allow exchanges.



Yup, i was just going to say this.. it's been a few years since i bought maternity clothes at Macy's but i remember being really annoyed at them that they only do exchanges for maternity clothing. I'm guessing that's to avoid people wearing it for a few months and then trying to return..
Not sure about online purchases, but keep that in mind. The return policy for the maternity items should be printed on the packing slip for you to reivew




Hmm... when I look online at maternity items under the "shipping and returns" it doesn't say exchange only. Hopefully there won't be a problem!

Posted 2/23/17 3:00 PM
 

w8andsee
LIF Adult

Member since 10/09

1193 total posts

Name:

Re: Can you return Macy's without a credit card?

You can return online orders at the store with just a packing slip.

My mom does it for me all the time.

Posted 2/23/17 3:16 PM
 
 

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