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Disney just cancelled our cruise

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mommy2Alex
3 babies for me :)

Member since 5/05

6683 total posts

Name:

Disney just cancelled our cruise

But on a brighter note, they offered us a full refund and a free cruise. Woot, Woot I will take that.

Posted 10/17/13 6:30 PM
 
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waiting4ablessing
Love my kids!!

Member since 11/08

4351 total posts

Name:

Re: Disney just cancelled our cruise

Chat Icon

Posted 10/17/13 6:42 PM
 

NewlyMrs
Laugh-Live-Love LIFE!

Member since 10/06

14432 total posts

Name:
Jennifer

Re: Disney just cancelled our cruise

Wow!

How can you be sad! How far away was it?

Posted 10/17/13 7:14 PM
 

MsSissy
xoxoxo

Member since 3/07

39159 total posts

Name:

Re: Disney just cancelled our cruise

Now THAT'S great customer service.

Posted 10/17/13 7:26 PM
 

jessnbrian
Only God knows His plan for us

Member since 4/13

7238 total posts

Name:
Jessica

Disney just cancelled our cruise

YEARS ago, my mom had booked a Disney cruise (when they first started their own line, not the Big Red Boat or whatever it was before) - they had to push it back because they were pushing back the first trip. They upgraded us to added days both on the cruise AND in DW, AND they upgraded all of our rooms to suites. If Disney has to do something like that they DEF make up for it!

Posted 10/17/13 7:45 PM
 

BargainMama
LIF Adult

Member since 5/09

15660 total posts

Name:

Re: Disney just cancelled our cruise

When was your cruise for, and on which boat?

Nevermind, I just read on another site the Magic was cancelled since it's not done from it's dry dock. Had a feeling that was going to happen. Good deal for you though! Hope you don't lose out on your airfare though!

Message edited 10/17/2013 8:12:05 PM.

Posted 10/17/13 8:08 PM
 

my3bugs
Mom of 2 Boys

Member since 5/05

4381 total posts

Name:

Re: Disney just cancelled our cruise

: ( DH told me about that. I have mine in a few weeks....now we are concerned...just glad we haven't told or kids. Sorry this happened but enjoy your free cruise!!

Posted 10/17/13 9:24 PM
 

mommy2Alex
3 babies for me :)

Member since 5/05

6683 total posts

Name:

Re: Disney just cancelled our cruise

Posted by NewlyMrs

Wow!

How can you be sad! How far away was it?



We were supposed to leave on Sunday, I was already packed and the kids were so disappointed. We are rebooked for January, we lose 1 night but hey it is free now.

As far as airfare goes they say they are going to pay the cost of the fees to change the airfare. Good deal all around.

Posted 10/18/13 7:01 AM
 

NewlyMrs
Laugh-Live-Love LIFE!

Member since 10/06

14432 total posts

Name:
Jennifer

Re: Disney just cancelled our cruise

Oh wow....so soon?
I can see being dissapointed....but to get a Disney cruise at the cost of just changing the airfare...I'd get over it & plan start planning another trip. Chat Icon

Posted 10/18/13 7:51 AM
 

mommy2Alex
3 babies for me :)

Member since 5/05

6683 total posts

Name:

Re: Disney just cancelled our cruise

Posted by NewlyMrs

Oh wow....so soon?
I can see being dissapointed....but to get a Disney cruise at the cost of just changing the airfare...I'd get over it & plan start planning another trip. Chat Icon



I am over it, I am actually happy that I am getting a free cruise. Plus, my daughter fell last night and needed stitches so no swimming for 2 weeks. So being on a cruise would have totally sucked. Everything happens for a reason. Chat Icon

ETA - they are paying the costs associated with the change of airfare fees. Now the only thing the trip cost me is my original airfare. I was just sad that they cancelled 2 days before we were to leave and my kids were hysterical crying.

Message edited 10/18/2013 8:01:11 AM.

Posted 10/18/13 7:58 AM
 

JDubs
different, not less

Member since 7/09

13160 total posts

Name:

Re: Disney just cancelled our cruise

wow well at least you are getting a free cruise!

Posted 10/18/13 10:30 AM
 

BunnyWife
Insert Witty Comment Here

Member since 5/07

8274 total posts

Name:
BunnyWife

Re: Disney just cancelled our cruise

I would have cried tooChat Icon Glad it worked out and you got a free trip!

Posted 10/18/13 10:59 AM
 

BargainMama
LIF Adult

Member since 5/09

15660 total posts

Name:

Re: Disney just cancelled our cruise

Posted by mommy2Alex

Posted by NewlyMrs

Oh wow....so soon?
I can see being dissapointed....but to get a Disney cruise at the cost of just changing the airfare...I'd get over it & plan start planning another trip. Chat Icon



I am over it, I am actually happy that I am getting a free cruise. Plus, my daughter fell last night and needed stitches so no swimming for 2 weeks. So being on a cruise would have totally sucked. Everything happens for a reason. Chat Icon

ETA - they are paying the costs associated with the change of airfare fees. Now the only thing the trip cost me is my original airfare. I was just sad that they cancelled 2 days before we were to leave and my kids were hysterical crying.



Nice!

Posted 10/18/13 12:00 PM
 

Bridex100
Two Under Two Mommy

Member since 3/08

10420 total posts

Name:
Momx100

Re: Disney just cancelled our cruise

Why did they cancel it?

Posted 10/18/13 12:04 PM
 

BargainMama
LIF Adult

Member since 5/09

15660 total posts

Name:

Disney just cancelled our cruise

Not the OP, but they are behind in schedule from the refurbishment. They are blaming it on weather during the transatlantic crossing, but I'm sure they just put too much on their plate in too little time.

Posted 10/18/13 12:05 PM
 

Travel Kerri
LIFamilies Business

Member since 5/13

258 total posts

Name:
Kerri

Disney just cancelled our cruise

I will say that I am very sorry that you lost out on the cruise, but I love your outlook on it. The timing might have worked in your favor since your daughter got hurt.

Disney is always very good about compensating their guests, especially when Disney is at fault.

I'm glad you've seen the silver lining and I hope you have a blast on the free cruise!

Kerri Hill
www.TravelKerri.com
Disney Lifestyle Coach and Full Service Travel Planner

Message edited 10/19/2013 12:33:06 AM.

Posted 10/19/13 12:32 AM
 
 

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