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MrsMerlot
Unconditional Love

Member since 4/06 6005 total posts
Name: Chrissy
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Macy's Returns?
I've made three purchases on macys.com w/my macy's card, and ended up having to return parts of my order. Instead of refunding my card, they've been sending me gift cards in the mail.....
Why are they doing that?????
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Posted 2/27/12 9:24 PM |
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skew
LIF Adult

Member since 5/05 6794 total posts
Name:
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Re: Macy's Returns?
Very odd. Did you return the items by mail or in-store? I would bring your return receipt and gift cards to the store and tell them that you want your card credited.
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Posted 2/28/12 9:17 AM |
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moonmist09
Thank you, St. Gerard!

Member since 2/11 5043 total posts
Name: Antonella
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Re: Macy's Returns?
i've never heard of them doing this! i order from macys all the time both in store and online and when i return something, especially if i bought it online, i just bring my receipt (you don't need it if you bought it on your Macys credit card) and they refund the money right onto my card.
I would def call customer service and ask them about this.
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Posted 2/28/12 9:42 AM |
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dani731
Blessed!!!

Member since 1/08 3355 total posts
Name: D
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Re: Macy's Returns?
I have no idea but i always take my returns to the store because they usually charge you for the return shipping. I've always gotten the refund back on my card.
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Posted 2/29/12 10:10 AM |
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MrsMerlot
Unconditional Love

Member since 4/06 6005 total posts
Name: Chrissy
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Re: Macy's Returns?
I purchased online, and I ship back the returns...it was NEVER like this...I just don't understand.
I'm going to give a call to customer service; will keep everyone posted!
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Posted 2/29/12 10:09 PM |
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