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LoLaBlue
PARTY OF 5

Member since 6/10 6900 total posts
Name:
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I am LIVID!!!! *Update*
Update 10/6- She called this morning to let me know my records are ready to be picked up. Glad I didnt have to call her to remind her! Thanks girls for letting me vent
I called Kim @ Dr B office 3 weeks ago to get my medical records sent over to my new Dr. She told me they send it to the patient house & that she would mail directly to me. I called her 3 times after that to remind her to pls send them since my appt was coming up. Yesterday I called to get an update & she says she sent them LAST week & that I should have gotten them! She sent them regular mail no return reciept..NOTHING!!! ALL OF MY PERSONAL INFORMATION IS IN THAT ENVELOPE! I called her freaking out like any other person would & she made it sound like i did something wrong?! relally? I told her I would come pick them up myself & asked her to make copies. She then tells me to call her tomorrow to REMIND her to copy them. Like this is MY JOB!! I am so livid I dont even know what to do w/myself. If they got lost, the Dr office is liable for them. My DH says that she probably didnt even send them in the first place & didnt want to tell me that she forgot. I pray to God that this is the case instead of them getting lost in the mail. Sorry for the long vent but I just needed to get it out. I feel like crying! I am already under enough stress!
Message edited 10/6/2011 11:26:31 AM.
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Posted 10/5/11 2:23 PM |
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RGEC47
Feeling blessed!

Member since 11/09 3039 total posts
Name: Rosa
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Re: I am LIVID!!!!
Oh no, that is awful. I real do hope that she just forgot and was afraid to say something. I know that doesn't make it better, but at least your medical info is not floating around. So sorry you have to add this to your plate
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Posted 10/5/11 2:55 PM |
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LoLaBlue
PARTY OF 5

Member since 6/10 6900 total posts
Name:
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Re: I am LIVID!!!!
I would have more peace of mind if she just told me she forgot instead of making excuses. Now I am going to have this in my head that my personal information is floating around somewhere. KWIM?
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Posted 10/5/11 2:59 PM |
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Leb
LIF Adult

Member since 12/09 4166 total posts
Name:
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Re: I am LIVID!!!!
That's weird, I asked her to send or fax my file to my new Doctor 2 weeks ago and she said they wouldn't get there in time and that she'd give to me in the office, so I picked them up last week.
She also said for me to keep a copy because it is really hard to pull all the information up again, and they were crappy copies too, some pages were super light and I couldn't read them.
Maybe that means they really never were sent out then? In your case I hope so!
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Posted 10/5/11 3:01 PM |
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RGEC47
Feeling blessed!

Member since 11/09 3039 total posts
Name: Rosa
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Re: I am LIVID!!!!
Posted by LoLaBlue
I would have more peace of mind if she just told me she forgot instead of making excuses. Now I am going to have this in my head that my personal information is floating around somewhere. KWIM?
I agree, I would be less upset if she would just be upfront and say if she forgot to send them.
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Posted 10/5/11 3:04 PM |
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LoLaBlue
PARTY OF 5

Member since 6/10 6900 total posts
Name:
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Re: I am LIVID!!!!
I just didnt appreciate how she was making it seem like I was the one who did something wrong. I have never heard of a Dr office NOT sending something to another Dr office!
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Posted 10/5/11 3:05 PM |
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RGEC47
Feeling blessed!

Member since 11/09 3039 total posts
Name: Rosa
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Re: I am LIVID!!!!
Come to think about it, that is odd. My Obgyn's office, can only send hard copies of records to anither doctors office, something to do with a hippa law.
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Posted 10/5/11 3:13 PM |
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LoLaBlue
PARTY OF 5

Member since 6/10 6900 total posts
Name:
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Re: I am LIVID!!!!
Posted by RGEC47
Come to think about it, that is odd. My Obgyn's office, can only send hard copies of records to anither doctors office, something to do with a hippa law.
that is the reason why when I initially requested them, I gave my new Dr's info. They probably say they dont do that b/c it requires them ACTUALLY HAVING TO DO IT!!!!!!
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Posted 10/5/11 3:16 PM |
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Jess2
LIF Toddler
Member since 7/05 471 total posts
Name:
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Re: I am LIVID!!!!
I have had doctors send my files to me. I always had to sign a release as well. For some reason I always had an issue when I wanted it sent directly to another doctor.
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Posted 10/5/11 3:47 PM |
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alli3131
Peanut is here!!!!!!

Member since 5/09 18388 total posts
Name: Allison
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Re: I am LIVID!!!!
I would have to guess they were never sent.
I asked for my records to be sent to at least 4 times and they never did it. I finally was goign to go get them but found out I was PG so I nver received them.
My advise is to just go pick them up.
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Posted 10/5/11 4:19 PM |
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LoLaBlue
PARTY OF 5

Member since 6/10 6900 total posts
Name:
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Re: I am LIVID!!!!
Posted by alli3131
I would have to guess they were never sent.
I asked for my records to be sent to at least 4 times and they never did it. I finally was goign to go get them but found out I was PG so I nver received them.
My advise is to just go pick them up.
I REALLY hope you girls are right & that they were never sent out! I would FREAK if they really did get lost in the mail! I am going tomorrow to pick them up but i have to call her first to REMIND her to copy them like its my freakin job!
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Posted 10/5/11 4:21 PM |
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ShhhTTCin11
3 under 3?!

Member since 5/11 2229 total posts
Name: Coleen
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Re: I am LIVID!!!!
That is ridiculous that she treated you that way. I would be upset, too.
I would assume she nevet sent them and go pick them up. Good luck with your new RE!!
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Posted 10/5/11 4:53 PM |
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MrsG72907
Mommy of 2 girls!

Member since 5/10 2046 total posts
Name:
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Re: I am LIVID!!!!
Long story but I also had a BIG problem when I requested my information as well.
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Posted 10/5/11 4:58 PM |
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LoLaBlue
PARTY OF 5

Member since 6/10 6900 total posts
Name:
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Re: I am LIVID!!!!
Posted by MrsG72907
Long story but I also had a BIG problem when I requested my information as well.
really? would you mind FMing me?
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Posted 10/5/11 5:00 PM |
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keepingsecrets
ridiculously blessed!!

Member since 7/09 1912 total posts
Name:
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Re: I am LIVID!!!!
omg i'm sorry this happened to you! i'm so glad you posted though b/c i just called yesterday to get my records and they said they would be mailed to my home address. after reading this, i had DH call and tell them he'd pick them up. they are telling me 10-14 days but i'm going to call again next week.
my hunch is that they never sent yours out. she should've just told you the truth
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Posted 10/5/11 5:00 PM |
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keepingsecrets
ridiculously blessed!!

Member since 7/09 1912 total posts
Name:
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Re: I am LIVID!!!!
Posted by LoLaBlue
Posted by MrsG72907
Long story but I also had a BIG problem when I requested my information as well.
really? would you mind FMing me?
can you FM me too
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Posted 10/5/11 5:01 PM |
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LoLaBlue
PARTY OF 5

Member since 6/10 6900 total posts
Name:
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Re: I am LIVID!!!!
Posted by keepingsecrets
omg i'm sorry this happened to you! i'm so glad you posted though b/c i just called yesterday to get my records and they said they would be mailed to my home address. after reading this, i had DH call and tell them he'd pick them up. they are telling me 10-14 days but i'm going to call again next week.
my hunch is that they never sent yours out. she should've just told you the truth
def have your DH pick them up! call her and tell her you will be picking them! dont let her tell you when they will be ready, you tell her which day you are coming.
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Posted 10/5/11 5:07 PM |
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keepingsecrets
ridiculously blessed!!

Member since 7/09 1912 total posts
Name:
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Re: I am LIVID!!!!
Posted by LoLaBlue
Posted by keepingsecrets
omg i'm sorry this happened to you! i'm so glad you posted though b/c i just called yesterday to get my records and they said they would be mailed to my home address. after reading this, i had DH call and tell them he'd pick them up. they are telling me 10-14 days but i'm going to call again next week.
my hunch is that they never sent yours out. she should've just told you the truth
def have your DH pick them up! call her and tell her you will be picking them! dont let her tell you when they will be ready, you tell her which day you are coming.
he told them NOT to mail them. i'm going to have him call again on monday and tell them he only works in the area on certain days (which is true) and tell them which day he can stop by. it really shouldn't be so hard!!!
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Posted 10/5/11 5:14 PM |
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LoLaBlue
PARTY OF 5

Member since 6/10 6900 total posts
Name:
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Re: I am LIVID!!!!
Posted by keepingsecrets
Posted by LoLaBlue
Posted by keepingsecrets
omg i'm sorry this happened to you! i'm so glad you posted though b/c i just called yesterday to get my records and they said they would be mailed to my home address. after reading this, i had DH call and tell them he'd pick them up. they are telling me 10-14 days but i'm going to call again next week.
my hunch is that they never sent yours out. she should've just told you the truth
def have your DH pick them up! call her and tell her you will be picking them! dont let her tell you when they will be ready, you tell her which day you are coming.
he told them NOT to mail them. i'm going to have him call again on monday and tell them he only works in the area on certain days (which is true) and tell them which day he can stop by. it really shouldn't be so hard!!!
Good! I wish I knew what a pain this would & I would have done the same thing!
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Posted 10/5/11 5:17 PM |
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Re: I am LIVID!!!!
Wow, I am sorry! I would be more angry that my info is out there, I hope she was lying just so your info isn't floating around.
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Posted 10/5/11 5:22 PM |
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gina409
TWINS!

Member since 12/09 27635 total posts
Name: g
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Re: I am LIVID!!!!
omg!!!!!!!!!!! i would be livid as well!!!!!
i am so sorry this happened!
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Posted 10/6/11 12:17 AM |
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