Beyond The Rack

who was it that was waiting for thier order from Beyond the Rack? I was just wondering if you got it yet... i just got mine yesterday... it took a month.

Re: Beyond The Rack

I was....still never got it...It's been 2 months. I am LIVID

Re: Beyond The Rack

Posted by chrisnjoe8108

I was....still never got it...It's been 2 months. I am LIVID

Re: Beyond The Rack

Posted by chrisnjoe8108

I was....still never got it...It's been 2 months. I am LIVID

Re: Beyond The Rack

Posted by Ayne11

Posted by chrisnjoe8108

I was....still never got it...It's been 2 months. I am LIVID

OMG THANK YOU! You just reminded me I NEVER got my clutch that I ordered in July.

Re: Beyond The Rack

Posted by chrisnjoe8108

Posted by Ayne11

Posted by chrisnjoe8108

I was....still never got it...It's been 2 months. I am LIVID

OMG THANK YOU! You just reminded me I NEVER got my clutch that I ordered in July.

I ordered in July also. I emailed them again last night. So far no response yet. Last time I emailed them I got the well it takes long because we then have to get the item from the manufacturer and then we ship it out...blah blah blah story.

Re: Beyond The Rack

Here is the response that they sent me:


Hi Christine,

Thank you for contacting BTR. Your missing item(s) is/are currently on backorder. Our sales team is working around the clock to fulfil the orders with the suppliers. In the event that they are unsuccessful, your original payment method will be refunded. Unfortunately, there is no way for us to predetermine if a supplier will short ship us on the inventory we were promised. Errors such as these are not discovered until the supplier sends us the merchandise and we prepare to ship your order.
Kindly be assured that your shopping experience is important to us and we will make every effort to locate the item(s).
Your patience is greatly appreciated.
Best Regards,

Sandy