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babyquestion
So Thankful!!
Member since 11/07 4004 total posts
Name:
Lots of Sticky Dust, Please!
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Return through overstock.com
I ordered a duvet cover through overstock.com, and when I received it, the color did not match up with the same provided. I see that I can return it, but do they charge for shipping on a return?
I know some stores don't, and was wondering if overstock does.
TIA 
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Posted 1/9/10 6:36 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
Laura1976
Member since 5/05 5754 total posts
Name:
Laura
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Re: Return through overstock.com
Same exact thing happened to me. They do charge on the return.
Before you buy anything on there, read the reviews. A lot of their colors are "off" in their pictures. I've returned 2 duvets because the color was misrepresented in the picture.
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| Posted 1/9/10 7:06 PM |
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babyquestion
So Thankful!!
Member since 11/07 4004 total posts
Name:
Lots of Sticky Dust, Please!
|
Re: Return through overstock.com
Posted by Laura1976
Same exact thing happened to me. They do charge on the return.
Before you buy anything on there, read the reviews. A lot of their colors are "off" in their pictures. I've returned 2 duvets because the color was misrepresented in the picture.
Ugh, how annoying!!!! 
Thanks for the heads up though!
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| Posted 1/9/10 8:49 PM |
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babyquestion
So Thankful!!
Member since 11/07 4004 total posts
Name:
Lots of Sticky Dust, Please!
|
Re: Return through overstock.com
Posted by Laura1976
Same exact thing happened to me. They do charge on the return.
Before you buy anything on there, read the reviews. A lot of their colors are "off" in their pictures. I've returned 2 duvets because the color was misrepresented in the picture.
Do you know if I can take the package to the nearest post office or UPS and pay for shipping that way? I feel like overstock is ripping me off with their shipping price (if I print a label at home).
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| Posted 1/9/10 9:22 PM |
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Ma-n-Pa2008
Mommy's Big Boy
Member since 3/09 2584 total posts
Name:
Melissa
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Re: Return through overstock.com
i'm sure you can take it anywhere else and get it weighed to see if it's cheaper to return it that way or using their label.
i'm pretty sure they charge a restocking fee. they did for some earrings i bought a few years ago and that's why i won't buy from them again! but it could have changed since then.
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| Posted 1/10/10 5:05 PM |
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MST9106
My life:)
Member since 6/06 9589 total posts
Name:
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Re: Return through overstock.com
They don't charge on returns, especially since they sent you the wrong color item. I ordered a chandellier from them, which came damaged, and I had no problem returning it and getting a full 100% refund without any problems.
ETA: You go through their website and send it back via UPS using THEIR pre-printed label.
Message edited 1/11/2010 11:10:41 AM.
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| Posted 1/11/10 11:09 AM |
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