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Anyone familiar with Nordstrom's return policy?

Posted By Message

randella
Love my little man

Member since 8/05

16290 total posts

Name:
Randi

Anyone familiar with Nordstrom's return policy?

I have a couple of pairs of shoes that I have worn once, and I know they have a great return policy. I don't have the boxes anymore, although I MAY be able to dig up a receipt. Will they take it back for store credit?

Posted 1/31/08 10:23 PM
 
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skew
LIF Adult

Member since 5/05

6794 total posts

Name:

Re: Anyone familiar with Nordstrom's return policy?

in re to time period, there is none. not sure about the return policy on used items though. not to mention used items w/o a receipt, box or tags.

Posted 1/31/08 11:11 PM
 

Pebbles
LIF Adolescent

Member since 5/05

531 total posts

Name:
Lisa

Re: Anyone familiar with Nordstrom's return policy?

Yuu would definitely need the reciept, as without the box you do not have the return sticker, now I worked at Nordys many moons ago in the shoe dept and they would write on the sole of the shoe so look under bthe heel and see if there is any writing because that was a code to tell price, date of purchase, salesperson ect, if you have that and complain that they hurt they just might take them back for a store credit.

Posted 2/1/08 6:42 AM
 

msma88
LIF Infant

Member since 8/05

300 total posts

Name:

Re: Anyone familiar with Nordstrom's return policy?

They will take them back. Just show your receipt and no problems.

Posted 2/1/08 7:37 AM
 

randella
Love my little man

Member since 8/05

16290 total posts

Name:
Randi

Re: Anyone familiar with Nordstrom's return policy?

Posted by Pebbles

Yuu would definitely need the reciept, as without the box you do not have the return sticker, now I worked at Nordys many moons ago in the shoe dept and they would write on the sole of the shoe so look under bthe heel and see if there is any writing because that was a code to tell price, date of purchase, salesperson ect, if you have that and complain that they hurt they just might take them back for a store credit.



I just looked around for the receipt and nada.. it kills me cause I recently got rid of the boxes to clean up and I just wasn't thinking. There is also nothing marked on the bottom of the shoes.

Is it worth a shot?? I just know that they take like anything back.

Posted 2/1/08 9:36 AM
 

JenBenMen
party of five

Member since 9/06

11343 total posts

Name:
Jen

Re: Anyone familiar with Nordstrom's return policy?

anyone know what the policy is for online orders? can i return it to the store?

Posted 2/1/08 8:52 PM
 

bee
Secret Agent

Member since 8/06

1087 total posts

Name:

Re: Anyone familiar with Nordstrom's return policy?

I don't think any stores take back used merchandise.

Posted 2/1/08 9:07 PM
 

pmpkn087
Life is good...

Member since 9/05

18504 total posts

Name:
Stephanie

Re: Anyone familiar with Nordstrom's return policy?

Posted by JenBenMen

anyone know what the policy is for online orders? can i return it to the store?



Yes, you can. You can also send it back with the label that they provide.Chat Icon

Posted 2/1/08 10:29 PM
 

skew
LIF Adult

Member since 5/05

6794 total posts

Name:

Re: Anyone familiar with Nordstrom's return policy?

Posted by JenBenMen

anyone know what the policy is for online orders? can i return it to the store?



i always order online. no time limit on returns. just bring your shipping receipt and items to the store.

Posted 2/1/08 11:11 PM
 

Pebbles
LIF Adolescent

Member since 5/05

531 total posts

Name:
Lisa

Re: Anyone familiar with Nordstrom's return policy?

Just go in and tell them they hurt your feet and that you just want to exchange them, when I worked there we took back everything, some people even "damaged" the shoes themselves and said they were defectiveChat Icon
so I am sure they will take care of you if you just want a credit.

Message edited 2/2/2008 7:11:13 AM.

Posted 2/2/08 7:10 AM
 

JenBenMen
party of five

Member since 9/06

11343 total posts

Name:
Jen

Re: Anyone familiar with Nordstrom's return policy?

Posted by skew

Posted by JenBenMen

anyone know what the policy is for online orders? can i return it to the store?



i always order online. no time limit on returns. just bring your shipping receipt and items to the store.



thanks...bought dress in 2 sizes

Posted 2/5/08 9:14 AM
 
 

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