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HR question regarding 401K
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RainyDay
LIF Adult
Member since 6/15 3999 total posts
Name:
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HR question regarding 401K
I am now eligible to start participating in 401k at my job. I went to sign up and the system says they do not have my info on file. I called the company and they said the same thing. I have now reached out to HR three times and have not gotten a response. I even went as far as forwarding my email to the VP of HR on Friday and still waiting to get a response. There is another employee at the company who has been getting the same run around since July.
Is there anything I can do to further escalate this issue? It may seem petty but its a benefit I was promised upon receiving the job offer and so far my on boarding experience with the company hasn't been great.
Message edited 1/23/2016 9:10:53 AM.
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Posted 1/23/16 9:10 AM  |
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queensgal
Smile
Member since 4/09 3287 total posts
Name:
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Re: HR question regarding 401K
Raise the issue to your boss.
Go to whoever is the boss of the vp of hr. I'd give them at least 2 days to respond first.
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| Posted 1/23/16 9:57 AM |
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SusiBee
. . . . .
Member since 3/09 8268 total posts
Name:
S
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Re: HR question regarding 401K
Contact the head of payroll as well, since they coordinate the deductions from your pay.
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| Posted 1/23/16 1:27 PM |
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jm2010
LIF Infant
Member since 8/10 241 total posts
Name:
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HR question regarding 401K
I'm not sure if it's considered a labor violation but I do know it is very important to the administration of the plan that they make sure you have access. You could file a complaint with the NYS DoL, I believe, if you wanted to.
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| Posted 1/23/16 2:52 PM |
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