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anyone order from bath & body works online before?
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JDubs
different, not less
Member since 7/09 13160 total posts
Name:
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anyone order from bath & body works online before?
thanks all for the responses.
Message edited 12/11/2015 12:55:30 PM.
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Posted 12/11/15 9:40 AM  |
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Long Island Weddings
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ali120206
2 Boys
Member since 7/06 17796 total posts
Name:
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anyone order from bath & body works online before?
Yes - you can return!
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| Posted 12/11/15 9:41 AM |
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NervousNell
Just another chapter in life..
Member since 11/09 54921 total posts
Name:
..being a mommy and being a wife!
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Re: anyone order from bath & body works online before?
From their website:
Returning an Item
The invoice in your package will contain detailed instructions for returning an item. Here are the basic steps:
Returns to a Retail Store in the United States:
Original Receipt or Invoice: A refund will be issued in cash or gift card only for online orders. If you prefer a refund to the original form of payment (excluding shipping and handling charges) please follow our Returns by Mail instructions. All applicable promotions, offers, free items and coupons granted at the time of purchase will be prorated and applied to the refund amount.
PayPal: An exchange or merchandise credit will be issued for any items returned that used PayPal as the form of payment.
No Receipt or Invoice: An exchange or merchandise credit will be issued based on the lowest selling price of the item.
Gift Receipt and Gift Invoice: An exchange or merchandise credit will be issued for the purchase price on the gift receipt or gift invoice. Gift returns can only be made at stores.
Gift Cards and E-Gift Cards: Gift Cards and E-Gift Cards can be redeemed for cash only if the total gift card balance is $10 or less. Gift Cards may be returned in Bath & Body Works stores if original receipt is presented and the Gift Card number matches that shown on the receipt.
In select stores, a government-issued ID is required for all returns and exchanges. Bath & Body Works will electronically scan this ID for the sole purpose of preventing return abuse. Bath & Body Works does not sell the information obtained through this process.
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| Posted 12/11/15 9:42 AM |
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JDubs
different, not less
Member since 7/09 13160 total posts
Name:
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Re: anyone order from bath & body works online before?
Great- I really hope its cash vs. a gift card. I really don't want to buy anything from them again after this experience. I can't see how they won't cancel my order and refund my card when my order wasn't even processed yet.
Thanks for the info!
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| Posted 12/11/15 9:47 AM |
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ali120206
2 Boys
Member since 7/06 17796 total posts
Name:
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Re: anyone order from bath & body works online before?
Posted by JDubs
Great- I really hope its cash vs. a gift card. I really don't want to buy anything from them again after this experience. I can't see how they won't cancel my order and refund my card when my order wasn't even processed yet.
Thanks for the info!
Although it hasn't processed - after a certain time, it's sent to a different area and can't be cancelled (never had tried to cancel from there but, from other stores shortly after ordering).
Good luck!
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| Posted 12/11/15 10:02 AM |
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VickiC
Rocking the party
Member since 5/05 4937 total posts
Name:
Vicki
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anyone order from bath & body works online before?
And why would you never buy from them again? Do you not use their soaps? I love their stuff and use it all the time, so even if it was for gifts that came late I'd use it myself. Or give it to family members for Christmas.
Most likely your return will just go back on your CC or however you paid - which was obviously not cash if you bought it online.
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| Posted 12/11/15 10:34 AM |
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