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dlj97
LIF Adult
Member since 7/10 4399 total posts
Name:
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How long to get photos?
I had DD's newborn photos taken 2 1/2 weeks ago and I haven't even gotten a teaser. I emailed the photographer twice to check on the status and no response. Do I have a right to be annoyed? She had said we would get the pics in 2 weeks, and it was 2 weeks last Friday.
Update: So I still haven't received the pics. I want to email her and ask her to send them by tomorrow, but I don't want to be rude. It was 3 weeks ago today that she did the shoot and still not even a teaser. What should I say? Thanks!
Message edited 5/31/2013 3:46:59 PM.
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Posted 5/29/13 3:49 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
Cacarina
Two girls!
Member since 12/09 2971 total posts
Name:
Cari
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How long to get photos?
Uh, yeah. I'd be annoyed. Especially since she's not responding to your emails!!!!!!
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| Posted 5/29/13 3:55 PM |
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dlj97
LIF Adult
Member since 7/10 4399 total posts
Name:
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Re: How long to get photos?
Posted by Cacarina
Uh, yeah. I'd be annoyed. Especially since she's not responding to your emails!!!!!!
Totally! At least respond and say you are running behind!
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| Posted 5/29/13 3:56 PM |
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WannaBeAMom11
LIF Adult
Member since 1/11 7391 total posts
Name:
Name
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How long to get photos?
Yeah I'd be annoyed. I got a teaser within 24hrs but then my phitographer's son got sick so it took 3w to get photos but she had let me know about the delay.
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| Posted 5/29/13 5:38 PM |
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ModDot
PUMPKIN ALL THE THINGS
Member since 8/11 2196 total posts
Name:
Trissy
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How long to get photos?
who did you use?
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| Posted 5/29/13 6:02 PM |
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Ltdentway99
LIF Adult
Member since 9/06 1752 total posts
Name:
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Re: How long to get photos?
I got mine within two days. That's rude since you obviously want those pics while the baby is still a newborn.
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| Posted 5/29/13 7:19 PM |
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dlj97
LIF Adult
Member since 7/10 4399 total posts
Name:
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Re: How long to get photos?
Posted by ModDot
who did you use?
Not anyone that people on here use. That was probably my mistake!
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| Posted 5/29/13 8:28 PM |
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dlj97
LIF Adult
Member since 7/10 4399 total posts
Name:
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Re: How long to get photos?
Posted by Saphire01
I got mine within two days. That's rude since you obviously want those pics while the baby is still a newborn.
Exactly. I keep telling her I need them for the birth announcement.
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| Posted 5/29/13 8:29 PM |
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Nifheim
allo
Member since 1/09 5476 total posts
Name:
Jennifer
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Re: How long to get photos?
the zero response is not acceptable. If they can't get to their emails at least but an away message away saying something.
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| Posted 5/29/13 8:42 PM |
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ModDot
PUMPKIN ALL THE THINGS
Member since 8/11 2196 total posts
Name:
Trissy
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Re: How long to get photos?
Posted by Nifheim
the zero response is not acceptable. If they can't get to their emails at least but an away message away saying something.
exactly, I remember you saying you bought a groupon from a photographer? I don't know if this is who you used but he/she might be inundated with clients and just not able to handle it all (this has happened to a photographer I know, he has since abstained from groupons)
Other than that, it is highly unprofessional to not respond in any capacity. Perhaps they had a family emergency or is sick and just can't bring themselves to sit in front of the computer, but still you have clients who paid you for work and you have a contractual obligation to respond.
Do they have a phone # you can try to call?
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| Posted 5/30/13 9:23 AM |
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dlj97
LIF Adult
Member since 7/10 4399 total posts
Name:
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Re: How long to get photos?
Posted by ModDot
Posted by Nifheim
the zero response is not acceptable. If they can't get to their emails at least but an away message away saying something.
exactly, I remember you saying you bought a groupon from a photographer? I don't know if this is who you used but he/she might be inundated with clients and just not able to handle it all (this has happened to a photographer I know, he has since abstained from groupons)
Other than that, it is highly unprofessional to not respond in any capacity. Perhaps they had a family emergency or is sick and just can't bring themselves to sit in front of the computer, but still you have clients who paid you for work and you have a contractual obligation to respond.
Do they have a phone # you can try to call?
It wasn't with a groupon.
I sent another email and she responded "hopefully this week." I learned that in the future I should negotiate to pay them when the pics are ready, bc now I have no leverage with her.
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| Posted 5/30/13 9:30 AM |
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ModDot
PUMPKIN ALL THE THINGS
Member since 8/11 2196 total posts
Name:
Trissy
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Re: How long to get photos?
Posted by dlj97
Posted by ModDot
Posted by Nifheim
the zero response is not acceptable. If they can't get to their emails at least but an away message away saying something.
exactly, I remember you saying you bought a groupon from a photographer? I don't know if this is who you used but he/she might be inundated with clients and just not able to handle it all (this has happened to a photographer I know, he has since abstained from groupons)
Other than that, it is highly unprofessional to not respond in any capacity. Perhaps they had a family emergency or is sick and just can't bring themselves to sit in front of the computer, but still you have clients who paid you for work and you have a contractual obligation to respond.
Do they have a phone # you can try to call?
It wasn't with a groupon.
I sent another email and she responded "hopefully this week." I learned that in the future I should negotiate to pay them when the pics are ready, bc now I have no leverage with her.
Did you have a contract? That's leverage, the power of social media is also leverage
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| Posted 5/30/13 10:23 AM |
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dlj97
LIF Adult
Member since 7/10 4399 total posts
Name:
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Re: How long to get photos?
Posted by ModDot
Posted by dlj97
Posted by ModDot
Posted by Nifheim
the zero response is not acceptable. If they can't get to their emails at least but an away message away saying something.
exactly, I remember you saying you bought a groupon from a photographer? I don't know if this is who you used but he/she might be inundated with clients and just not able to handle it all (this has happened to a photographer I know, he has since abstained from groupons)
Other than that, it is highly unprofessional to not respond in any capacity. Perhaps they had a family emergency or is sick and just can't bring themselves to sit in front of the computer, but still you have clients who paid you for work and you have a contractual obligation to respond.
Do they have a phone # you can try to call?
It wasn't with a groupon.
I sent another email and she responded "hopefully this week." I learned that in the future I should negotiate to pay them when the pics are ready, bc now I have no leverage with her.
Did you have a contract? That's leverage, the power of social media is also leverage
No contract and of course I could post something but would rather wait until I get the pics.
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| Posted 5/30/13 11:25 AM |
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dlj97
LIF Adult
Member since 7/10 4399 total posts
Name:
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How long to get photos?
Bump for updated question. I am afraid if I am not nice in the email she will take even longer or not edit the pics well, so I want to be nice, but I also want to let her know I am not happy with how long it is taking. I don't think 3 weeks for newborn pics is a reasonable amount of time, especially considering she told us 2 weeks.
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| Posted 5/31/13 3:48 PM |
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