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ChilisWife
God Bless America
Member since 5/05 3572 total posts
Name:
A.K.
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Keurig owners - did you ever have it serviced and if so, where?
For some reason all of a sudden out of nowhere, it won't brew - it doesn't seem to be able to pull water from the reservoir. Of course, our warranty expired last month! A new model is so much money so we were wondering if anyone ever had theirs repaired, and if so, where? TIA.
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Posted 2/13/11 8:55 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
Karen
Just chillin'!!
Member since 1/06 9690 total posts
Name:
Karen
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Re: Keurig owners - did you ever have it serviced and if so, where?
Did you try running vinegar through it for a few cycles? We had the same issue and vinegar cleared it right up. I think minerals and such from the water build up and prevent the water from moving.
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| Posted 2/13/11 9:10 PM |
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SweetCin
My green-eyed boy
Member since 5/05 13499 total posts
Name:
Cin
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Re: Keurig owners - did you ever have it serviced and if so, where?
Hi there, my uncle had the same problem & it was after the warranty expired & he wrote them a letter explaning the problem & they actually sent him a brand new machine. It's worth a shot.
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| Posted 2/13/11 9:15 PM |
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dawnygirl25
Growing up soo fast..
Member since 1/06 14917 total posts
Name:
Dawn
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Re: Keurig owners - did you ever have it serviced and if so, where?
My SO had issues with his after the warranty. he called the company and they offered him a % off buying a new one.
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| Posted 2/13/11 9:25 PM |
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lullabella
LIF Adult
Member since 5/05 2246 total posts
Name:
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Re: Keurig owners - did you ever have it serviced and if so, where?
Call them and they will send you a new one.
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| Posted 2/13/11 9:54 PM |
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danielleandscott
My new 71 Super Beetle
Member since 5/05 13476 total posts
Name:
Scott
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Re: Keurig owners - did you ever have it serviced and if so, where?
Call Keurig and tell them the problems you are having. Be prepared to give them the serial number and they will have a tech person get on the phone with you to run some tests. If they cannot fix it they will send you a new unit and all you have to do is send back a part of your old unit as proof. I got a new one from them a few months ago cause I was only getting half cups and the unit was shutting itself off
Scott
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| Posted 2/13/11 10:39 PM |
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ChilisWife
God Bless America
Member since 5/05 3572 total posts
Name:
A.K.
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Re: Keurig owners - did you ever have it serviced and if so, where?
Posted by danielleandscott
Call Keurig and tell them the problems you are having. Be prepared to give them the serial number and they will have a tech person get on the phone with you to run some tests. If they cannot fix it they will send you a new unit and all you have to do is send back a part of your old unit as proof. I got a new one from them a few months ago cause I was only getting half cups and the unit was shutting itself off
Scott
Thanks, that is exactly what happened with us! We are very happy with the company! :)
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| Posted 2/15/11 8:55 PM |
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